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All 12 Mount Pleasant hotels

Soaring Eagle Casino & Resort

6800 Soaring Eagle Boulevard, Mount Pleasant, MI 48858
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Soaring Eagle Casino & Resort
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75%
Ranked #2 of 12 hotels in Mount Pleasant
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
menotravino Holland, Michigan
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294 people have reviewed this hotel

Traveler rating
    124
    94
    46
    18
    12
See reviews for
45
137
12
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Any
English first
Holland, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had a really good time at the concert. This casino is huge and has lots of slot machines. The dining area was really clean and had lot of options for us. There is a separate area for kids to play and there were lot of help available to watch out children. This was the first time we went to... More

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SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear menotravino, Thank you for taking the time to write a review about the Soaring Eagle Casino & Resort. I am pleased to hear you enjoyed yourself during one of our shows. Based on the timing of your review I’m assuming you attended the “Styx” concert. Kids quest is our child care provider on property, it is located between the... More

Swartz Creek MI
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I will NEVER frequent this establishment ever again. There concert venue sucks! All they do is set out uncomfortable chairs. There are no platforms so everyone is on the same level. Then they allow people to stand up and block your view. When you complain they don't give a rip. extremely rude management. don't waste your money.

Was this review helpful? Yes 1
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear millerabmn, Thank you for taking the time to write a review for the Soaring Eagle Casino & Resort. I would like to extend our apologies for not meeting your expectations. I have attended multiple shows here as well as at other venues and our chairs are bigger than most. In fact a lot of venues don’t offer chairs throughout... More

windsor ontario
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a 3 day weekend taking in a Styx concert. The food at Isabellas is excellent. Not a big fan of buffets but it was adequate and plenty of choice if that is your thing. Concert venue for inside concerts is wide so ensure you have seats in middle if possible. Ours were perfect. All staff are friendly and pleasant... More

Was this review helpful? Yes
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear canadakat- Thank you so much for your comments and we greatly appreciate your time that you took to tell us about your experience at Soaring Eagle Casino and Resort. We are pleased to hear that you enjoyed your recent stay while attending the Styx concert and were able to experience some of what the property has to offfer. Being... More

Portland, Oregon
2 reviews
3 of 5 stars Reviewed 1 week ago

My stay at the Soaring Eagle Casino and Resort was average at best. The check in line was quite long - about a 30 minute wait; and we waited about 15 minutes for a valet to park our car. The room rate was overpriced for the amenities and service. The bathroom was fairly clean and the shower had good pressure.... More

Was this review helpful? Yes
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Beau2000- Thank you for taking the time to share your feedback about your experience at Soaring Eagle Casino and Resort. On behalf of the resort, we are glad to hear that it you enjoyed your time at our Casino but are obvisously disappointed to hear about some of the shortcomings on the Resort side. The wait times that you... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Since the switch in CEO's in January of this year, the hotel & casino have gone downhill. Rude service and tight slots! Here is another reason my mother and I won't return... My mom and I went to Soaring Eagle to see Styx, which was a great show, but that's the only good I can say in this rant. What... More

Was this review helpful? Yes 2
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Erica D- Thank you for taking the time to share your feedback about your experience at Soaring Eagle Casino and Resort. On behalf of the resort, I apologize that it sounds like you did not enjoy your recent stay one bit. Rude staff that you encountered at our Steak House is NOT an expectation for service at our Four... More

South Bend, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to see a concert and take a mini vacation up to Soaring Eagle. They did not disappoint. The room was great, all the staff was very friendly and will go out of their way to help you. We were slightly disappointed not to be able to eat at Isabella's as they were booked at 5:00 when they opened,and... More

Was this review helpful? Yes 2
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Christina L- Thank you for taking the time to share some comments about your recent experience at Soaring Eagle Casino and Resort. It is great to hear that you enjoyed your stay while attending a concert at our Resort. We are pleased that you found your room to be great and staff to be very friendly. From a guest... More

clinton twp
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

The room had cigarette burns in the carpet and what really annoyed us was housekeeping was banging on our door at 8 am, wanting to know when we were leaving. RIDICULOUS!! Checkout isnt until 11. The bellhop area will hold your luggage until you are ready to leave, and i asked the guy to be careful with my laptop &... More

Was this review helpful? Yes
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Michelle00053- Thank you for taking the time to share your feedback about your experience at Soaring Eagle Casino and Resort. On behalf of the resort, I apologize that it sounds like you did not enjoy your recent stay one bit. Being the Training Manager on the hotel side, I am embarrassed and troubled that members or our staff were... More

Detroit, Michigan
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel is SMOKEY. Our room, which was supposed to be non smoking smelled of smoke from the hallway and ventilation system. The first room we were in had stains and cigarette burns all over the carpet, and even tiles that were masking taped up in the bathroom! Our second room did not have any tile issues but still had... More

Was this review helpful? Yes
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear M P- Thank you for taking the time to share your feedback about your experience at Soaring Eagle Casino and Resort. On behalf of the resort, I apologize that it sounds like you did not enjoy your recent stay one bit. Being the Training Manager on the hotel side, I am embarrassed and troubled that our staff did not... More

Grosse Pointe Park, Michigan
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I spent two nights at Soaring Eagle for business meetings. I am not a gambler, so I was not interested in the Casino. My room was lovely. It was large, well appointed with a refrigerator, large wall of windows with a view of the outdoor water feature, two comfortable chairs to enjoy the view and a sizable bathroom. We had... More

Was this review helpful? Yes
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Nancy D- Thank you so much for your comments and we greatly appreciate your time that you took to tell us about your experience at Soaring Eagle Casino and Resort. We are pleased to hear that you enjoyed your recent stay while on business and were able to experience some of what the property has to offfer. I am... More

Midland, Michigan
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I decided to finally stay at the Soaring Eagle for a couple's night away. We booked a basic room and got a great rate since we were staying during the week! Upon checking in we decided to ask about upgrades. Our options were a Deluxe Jacuzzi or a Superior room. They cost the same amount to upgrade,... More

Was this review helpful? Yes 1
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Amy B- We greatly appreciate your time that you took to tell us about your experience at Soaring Eagle Casino and Resort. We are pleased to hear that you enjoyed your recent stay while celebrating a couple's night out! I am glad to hear that you found our Superior Room to your liking and that you found it amazing!... More

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Additional Information about Soaring Eagle Casino & Resort

Address: 6800 Soaring Eagle Boulevard, Mount Pleasant, MI 48858
Location: United States > Michigan > Isabella County > Mount Pleasant
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Soaring Eagle Casino & Resort is the Midwest’s premier AAA Four Diamond gaming and hospitality destination offering top-name entertainment year-round, award-winning dining, high stakes bingo and a full-service spa. ... more   less 
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Also Known As:
Soaring Eagle Hotel Mount Pleasant
Soaring Eagle Casino And Resort
Soaring Eagle Hotel
Soaring Eagle Resort

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