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Soaring Eagle Waterpark and Hotel

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5665 East Pickard Road, Mount Pleasant, MI 48858
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California Dreamin'
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Soaring Eagle Waterpark and Hotel
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253 Reviews from our TripAdvisor Community

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grand rapids
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Waterpark and waterpark staff were great. The hotel was dingy, and rooms were worn, not to mention there was no exhaust fan in the bathroom (odd). Fine for a budget family getaway, but avoid the restaurant at all costs. Extremely slow service, and the bartender working in the evening definitely does not like his job. Incredibly rude...and slooooow. We won't... More 

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Thank wrldtravelerfrommi
A TripAdvisor Member
1 of 5 stars Reviewed 5 days ago NEW via mobile

We visited the waterpark to celebrate a birthday and ended our trip with a family member seriously injured. The injury was severely downplayed by the staff and management, with the exception of one outstanding individual. With obvious trauma indicators present, they insisted an ambulance was not needed and acted as though we were overreacting - which we soon found out... More 

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1 Thank A TripAdvisor Member

Travelers are raving about these Mount Pleasant hotels

Michigan City
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

very nice rooms,clean,a good place to stay if you cant get into casino hotel ,shuttle to casino ,alot of kids running around ,but we were put on third floor and never heard anything . would stay again

Helpful?
Thank Suzanne O
Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely amazed at the young adults hired to work at the water park with children. They were conscientious, patient and caring. Great job!! The food was good, but at breakfast one breakfast was served without the meat the menu stated was in the skillet. When questioned, the waiter later advised it was defrosting. At lunch at the grill, a chicken... More 

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Thank YOLO1966
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first time stay at the Water Park Hotel. I was first amazed at a beautiful lobby as I walked in then to my surprise when I arrived to my room which was just a standard btw i was shocked at how nice the room was the beds were awesome! The counter tops and bathroom were amazing. The... More 

Helpful?
Thank cduvernois79
Holgate, Ohio
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Soaring Eagle Waterpark is small. Kids ages 7 and older will get bored after half a day. Other than that, it's okay. There is a very small pool, hottub, sauna, and steam room in the hotel park. It was not the cleanest venue, but if you can tolerate the germs, it's a nice escape from the loudness at the... More 

Helpful?
1 Thank Erica R
Battle Creek, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I booked three rooms for a family weekend getaway. I booked a family getaway package I saw advertised on TV. Or so I thought. After waiting in line for an hour to check in, we were told someone miscommunicated. Sorry. We did not receive the package. The wave rider was down, the place was packed. Signs on the main doors... More 

Helpful?
1 Thank Michelle L
DeWitt, Michigan
Level Contributor
174 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As part of a few nannies always looking for something new to do, a couple of us decided to visit for the day with 3 of our young ones - 4, 20 months & 17 months. We snacked on lunch, in the lobby, before we went in. The park opening at 11 worked perfect for our schedules, especially with coming... More 

Helpful?
Thank SheriK2
Macomb, Michigan
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Arrived on a Friday at 5:30pm. We were lucky enough that check inn didn't take too long. Front rest staff was not rude but definitely not hospitable or friendly. While we waited in line, a very nice staff member invited my daughter to do a painting craft nearby in the lobby. I thought that was great. Both staff members heading... More 

Helpful?
Thank taurusad1
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

In the ladies locker room at the waterpark, the sanitary waste container was a 5-ish gallon OPEN waste basket next to the toilet. So disgusting seeing all the blood & sanitary apparatuses. Used band aids were thrown on to the rock formations around the lazy river. Lifeguards spent more time flirting with each other than watching for kids in danger.... More 

Helpful?
Thank Liz V
Melinda C, Manager at Soaring Eagle Waterpark and Hotel, responded to this review

We apologize for the poor experience you had during your stay. We appreciate your feedback and we will share your concerns with our Team. We will be making some changes to remedy this. We hope that you will consider staying with us again as we have many exciting events planned! Please check our website for updates. Thank you. More 

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