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Soaring Eagle Waterpark and Hotel

5665 East Pickard Road, Mount Pleasant, MI 48858
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Soaring Eagle Waterpark and Hotel
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Soaring Eagle Waterpark and Hotel
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212 reviews from our community

Traveler rating
    45
    73
    39
    28
    27
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152
14
2
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sault Ste. Marie, Michigan
1 review
2 of 5 stars Reviewed 1 week ago NEW

Just left your hotel. Checked out Sunday. In town for a basketball tournament. Rooms were ok. NOT very clean. Dirty sinks. Dirty floors, meaning hair and pubic hair on floor. Entrance of room was dirty. Bad spill on floor. Spills in dresserdrawers. Your bathroom fan doesn't work. You should get that fixed. Rooms size was adequate. Your front desk staff... More 

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Lansing, Michigan
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a birthday party for my 7 year old grandson and from the moment we arrived Meghan was wonderful Her customer service went above and beyond my expectations. She was very nice and attentive and made sure we had everything we needed and more. All the kids had a blast. We had all our grandkids there from 3 years... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We spent $239 on a eagles nest room. We got there at 3:40 was told our room wouldn't be ready till 4 so we left and came back. We finally got checked in at 4:40. Went up to our room to discover it was gross. There was hair on the bed, greasy hand prints on the wall, food stuck in... More 

Was this review helpful? Yes 4
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights, the rooms were clean and the beds were very comfortable, but there were so many people, you had to wait in line just to get in the hot tub we didn't spend much time in the waterpark because of it being so packed, we went into the other section down the hall that had a small... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I came here for a two day visit with my aunt, uncle, brother, sister, and cousin. When we got at four my aunt went in to get our room. It took about a half hour because when she booked the room it said that she only had one child and two adults, but the lady said that it was fine... More 

Was this review helpful? Yes 1
west michigan
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

we came here over spring break for a short getaway and had a good time. Contrary to other reviews our check in was easy and fast. We got in our room early. Rooms are nice. Water park is small but nice. The staff we encountered were friendly. Breakfast severs seemed a little frazzled - food was OK. We took the... More 

Was this review helpful? Yes 1
Lansing, Michigan
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I sat in the car with my napping kids while my husband checked us in reading the reviews...I'm not going to lie, I almost went in and said don't bother, we'll save our money. The reviews are terrible. My family of four had a great time though! Our room, the Eagle Suite, was beautiful. That bathroom is amazing and it... More 

Was this review helpful? Yes 1
Jackson michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I took my 4 grandchildren there yesterday, I got my passes in advance. Realizing that it was spring break I expected it to be busy....but to have no where to sit? After about 3 hours my grandchildren and I became sick, our eyes became swollen and we began to cough. The children decided that they didnt want to be there... More 

Was this review helpful? Yes 4
Coopersville, Michigan
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 25, 2015

My son and I went on a little getaway. I gave him a choice of 3 waterparks, he chose Soaring Eagle. I believe he is pleased with his choice. I am as well. The waterpark was clean and well-staffed. Of course, it was busier on Sunday than Monday or Tuesday. It was good to have had a view of differing... More 

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mid michigan
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 22, 2015

We checked in on a Friday, I was the 4th customer in line, and waited almost 30 minutes for check in, even with advance reservation. The rooms were clean. There was NO hot water for showers in the room for the entire weekend. When I spoke to the desk, they stated they were 'looking into it'. The water park is... More 

Was this review helpful? Yes 2
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