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All 13 Mersa Matruh hotels

Jaz Crystal Resort

5.0 of 5 Resort   |   Almaza bay, North Coast-km 37 East of Mersa Matruh | Almaza bay, North Coast-km 37 East of Mersa Matruh, Mersa Matruh, Egypt
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Jaz Crystal Resort
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Ranked #1 of 13 hotels in Mersa Matruh
A recent review
5 of 5 stars Reviewed May 16, 2014
Winny053 Stuttgart, Germany
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473 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Stuttgart, Germany
20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 16, 2014

We travelled through Egypt from 01.05.2014 and want to relax on the end of our holiday. We expected a lot of from this hotel, but all was doing better than we could imagine. There habened not one problem in the first two days. An excellent kitchen, friendly stuff, a superb management... And a beautifull beach with a sand, unbeleavable. All... More

Was this review helpful? Yes 1
Oswestry, United Kingdom
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 14, 2014

September 2010- Loved everything about this hotel. The staff were friendly and always trying to please. The food was good and the drinks were lovely. On our final night we were invited to a special dining event, by the pool with lovely tables set up and goodbye drinks. The beach was stunning - crystal clear waters and soft sand. Absolutely... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 2, 2013

I came here in October 2010. I came with my family (who are slightly older - no children) and had a lovely time. the beach was perfect, the staff we're friendly, the food was tasty and varied every day, the rooms were immaculate and the sun was shining. WHAT more could you want? It's a VERY quiet place and out... More

Was this review helpful? Yes 5
Ipswich, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 15, 2012

My husband and i were booked to go to the Jaz Oriental in Sept 2010, but due to ??? (never did find out why) our booking was changed to the Jaz Crystal. Not pleased, but all that changed when we arrived there!!!!! We were met with extremely friendly reception staff, ready to check us in, us off to dinner, cases... More

Was this review helpful? Yes 3
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 15, 2012

This is my second time to Jaz Crystal. Lats time, I enjoyed it a lot. This time, still with enjoy but alsoe with anger. I am an egyptian and when i asked for offers, i have got a very expensive price. an cheaper one for Almaza (the other next door resort) and `a similar price to Oriental 9the other next... More

Review collected in partnership with Jaz Hotels and Resorts

Was this review helpful? Yes 9
Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2011

I'm Egyptian and this was my first time to visit Almaza bay, it's located 40km before marsa matrouh city on egypt's north coast. I went there with my husband and 3 kids, we enjoyed our time very much. The place is lovely, outstanding sand and beach , refreshing huge pool.. The personnel were very friendly . The rooms were clean... More

Was this review helpful? Yes 2
Doncaster, United Kingdom
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 16, 2011

This is a new hotel and they are still finding there feet and the service does need to improve - And there basic English. Right start with a negative - Food - When they have meat you have to ask them for more the piece of Lamb I got one day was the size of a 50p piece I actually... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 30, 2011

On arrival at this Hotel we were met at the Entrance Atriam with cool refreshing drinks and the holiday looked promising. However that is where the promising aspect stayed, in the Atruim. The room was adequate and the air conditioning functioned well, location was as described on the beach and the swimming pools did contain water, thou the pool bar... More

Was this review helpful? Yes 5
Top Contributor
51 reviews 51 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 28, 2011

Went here over the october half term. It is a lovely hotel, candles were lit in the evenings giving an intimate atmosphere. Cocktails available and wine on all inclusive. It is very clean, with large rooms, a good space if you have children. Weather good. No fishes on this side of Egypt so no snorkling, but it was a lovelly... More

Was this review helpful? Yes 2
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2011

Stayed for 2 weeks - beautiful hotel. Likes - specious rooms, fantastic weather, towel figures, pool, beach, mojitos from the lobby bar, Lulu from the ents team, the two couples we met on holiday; Ben and Louise (From London), Danny and Olivia (From Sheffield). Dislikes - reception staff, speedo trunks, food and food choice in the restaurant and ITALIANS (99%... More

Was this review helpful? Yes 1
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Additional Information about Jaz Crystal Resort

Address: Almaza bay, North Coast-km 37 East of Mersa Matruh | Almaza bay, North Coast-km 37 East of Mersa Matruh, Mersa Matruh, Egypt
Location: Egypt > Matrouh Governorate > Mersa Matruh
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jaz Crystal Resort 5*
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Also Known As:
Jaz Crystal Hotel Mersa Matruh
Jaz Crystal Resort Egypt/Mersa Matruh

462 photos of this hotel

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Pool/beach area (134)
Hotel & grounds (69)
Bathroom (14)
Room/suite (38)
Dining (14)
View from room (18)
Other (164)

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Room/suite (3)
Hotel & grounds (4)
Dining (3)
Family/play areas (1)
Pool/beach area (1)


Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Mersa Matruh #1 On the Beach Hotel in Mersa Matruh #1 Top resorts Hotel in Mersa Matruh #2 Romantic Hotel in Mersa Matruh
Hotel Class
Official Description (provided by the hotel)
Jaz Crystal Resort is Jaz Hotels, Resorts & Cruises second major development in Almaza Bay, opened only as recently as May 2009. With a magnificent four miles of soft white sand private beach overlooking the clear and clean waters of the Mediterranean, the five-star Jaz Crystal Resort is the perfect resort for an ideal holiday to Egypt. Just east of Mersa Matruh on the northern coast, it’s minutes from Mersa Matruh International Airport and combines breathtaking views with a safe, secluded and tranquil bay. However, you won’t have to stray too far from the hotel complex in order to enjoy a completely relaxing holiday. Everything you might need is within easy reach at Jaz Crystal Resort with a range of amenities and facilities that should keep all ages occupied, no matter what their interests. Combining tasteful architecture with modernity and convenience, Jaz Crystal Resort encourages guests to unwind and relax in spacious rooms, indulge in a range of sports and recreational activities and enjoy outstanding cuisine and dining. All this luxurious relaxation is delivered with traditional Egyptian warmth and hospitality alongside the levels of personal service guests have come to expect from a Jaz Resort.Hotel facilities are both convenient and comprehensive and include a shuttle service to and from Matruh Airport so there’s no hassle in getting to the hotel from the very start of your holiday. A choice of restaurants, bars and snack bars offers a broad spread of fresh food and drink that will satisfy any taste, day or night. For the convenience of guests, the hotel offers 24 hour room service and for their reassurance an in-house doctor is also on hand. Swimming pools (including one especially for kids) and a lagoon offer opportunities for languid lounging or strenuous water play.After a strenuous day, unwind and pamper yourself in the Health Club and wellness centre or stroll around the shopping arcade with 10 retail outlets. Relax and take in a live music show or cabaret regularly performed at the amphitheatre or join in the activities organised by the hotel’s animation team. Young guests from 4 to 12 years may not appreciate the beauty and tranquility of the surroundings, but thanks to the Kids Club, you can appreciate everything this remarkable place has to offer knowing your young ones are safe and fully occupied. If it’s a perfect five-star standard beach or family holiday you crave, then Jaz Crystal Resort will combine the best of the Mediterranean with the very best Egypt has to offer for a truly memorable and carefree holiday to Egypt. ... more   less 
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