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Helnan Auberge Fayoum

Lake Karoun, Al Fayyum, Egypt
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Helnan Auberge Fayoum
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Best prices for: 1 room 1 guest
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Ranked #1 of 3 Hotels in Al Fayyum
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42 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Giza Governorate, Egypt
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

the hotel is carrying among its rooms and halls a long history so we enjoyed a lot the furniture and the old decorations. the restaurant is excellent and their menu is typically Egyptian delicious taste as if cooked at home. the view at the shore of Karoon lake is very relaxing as the lake looks like a mirror to the... More 

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New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago

So I read every single review about this hotel and decided to go. I realized that it was probably the hotel management that had written them! I got there and was surprised to see that there was a market at the hotel entrance! Not what you would expect of a 5 star hotel... I went to the Helnan Palestine in... More 

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Travelers are raving about these Al Fayyum hotels

Cairo, Egypt
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we loved this special break ~ all the staff were kind and efficient, the hotel was what we wanted to see from the historical aspect and it was peaceful, clean and the food was excellent - a superb musical duo played on the terrace (Mostafa Shami and keyboardist) and we were completely impressed with the whole time spent there -... More 

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Cairo, Egypt
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 22, 2015

Hotel team and gentleness morals .. not having annoys guest .. .. quiet hotel security and safety of the hotel is nice .. .. and a view of the lake through the rooms excellent food in the breakfast and lunch at the hotel restaurant is very nice but expensive .music need to be played in the lobby.the pool is clean... More 

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Cairo, Egypt
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 21, 2015

The hotel is a great quiet escape from the noisy Cairo, relaxing lake and garden view. Stylish old style furnished and a small swimming pool where kids can have some fun. The Manager (Mr. / Sherif) was also very kind to allow us late departure to allow a trip to Wadi Hitan on the day. Things to take care off:... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 28, 2015 via mobile

Very bad experience with the hotel as I couldn't afford to stay more than one hour and I checked out ... Unprofessional front desk garden view is street view . Hotel refused to change room to pool view although it is totally empty

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 25, 2015

We went there for our anniversary. We thought it'd be like our movies picture it. But the place is run down, Dusty and it's not a tourist's destination. .. The staff was not bad and it might be good but it's not what we expected from a five stars hotel with history. We didn't stay. .we left and looked in... More 

Was this review helpful? Yes 1
Cairo, Egypt
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 17, 2015

Nice hotel for one day trip with small relax , nice view in the 2nd floor with Quaroun lake view , food was ok , but no activities at all in the hotel but you can rent boat for one hour trip in the lake . Not recommended in the Summer with low level of the lake and hot weather... More 

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Cairo, Egypt
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 6, 2015

I stayed with for couple of nights for a business workshop. The hotel is very cosy and staff are are very friendly and helpful. The rooms are clean and well kept. The pool and garden area needs a lot of improvement. It is very boring and uninviting, though there is good space so this needs to be improved. Breakfast is... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 of 5 stars Reviewed January 6, 2015

We spent one night there with family members. Overall we had a good time. Rooms are nice and clean. Staff are very friendly but they seem to be overwhelmed having many guests. At dinner, we had to wait for more than 30 minutes to be even served soup. I had to complain to management. Staff were very apologetic and tried... More 

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