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Helnan Auberge Fayoum

Lake Karoun, Al Fayyum, Egypt
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Helnan Auberge Fayoum
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Ranked #1 of 2 Hotels in Al Fayyum
A recent review
4 of 5 stars reviewed 2 weeks ago
Zaghou Cairo, Egypt
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39 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cairo, Egypt
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel team and gentleness morals .. not having annoys guest .. .. quiet hotel security and safety of the hotel is nice .. .. and a view of the lake through the rooms excellent food in the breakfast and lunch at the hotel restaurant is very nice but expensive .music need to be played in the lobby.the pool is clean... More 

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Cairo, Egypt
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12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a great quiet escape from the noisy Cairo, relaxing lake and garden view. Stylish old style furnished and a small swimming pool where kids can have some fun. The Manager (Mr. / Sherif) was also very kind to allow us late departure to allow a trip to Wadi Hitan on the day. Things to take care off:... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 28, 2015 via mobile

Very bad experience with the hotel as I couldn't afford to stay more than one hour and I checked out ... Unprofessional front desk garden view is street view . Hotel refused to change room to pool view although it is totally empty

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Travelers are raving about these Al Fayyum hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 25, 2015

We went there for our anniversary. We thought it'd be like our movies picture it. But the place is run down, Dusty and it's not a tourist's destination. .. The staff was not bad and it might be good but it's not what we expected from a five stars hotel with history. We didn't stay. .we left and looked in... More 

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Cairo, Egypt
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12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 17, 2015

Nice hotel for one day trip with small relax , nice view in the 2nd floor with Quaroun lake view , food was ok , but no activities at all in the hotel but you can rent boat for one hour trip in the lake . Not recommended in the Summer with low level of the lake and hot weather... More 

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Cairo, Egypt
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 6, 2015

I stayed with for couple of nights for a business workshop. The hotel is very cosy and staff are are very friendly and helpful. The rooms are clean and well kept. The pool and garden area needs a lot of improvement. It is very boring and uninviting, though there is good space so this needs to be improved. Breakfast is... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed January 6, 2015

We spent one night there with family members. Overall we had a good time. Rooms are nice and clean. Staff are very friendly but they seem to be overwhelmed having many guests. At dinner, we had to wait for more than 30 minutes to be even served soup. I had to complain to management. Staff were very apologetic and tried... More 

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Cairo, Egypt
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 2, 2014

the Helnan Auberge is an excellent choice of relaxation for people live in Cairo and Giza.It`s only 1&1/2 hours drive from both cities exists in a wonderful location on the side of lake Qarun.the swimming pool and outer terrace are well positioned to provide a visitor amazing view of the lake with its wide blue water surface.the warm weather makes... More 

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Alexandria, Egypt
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 8, 2014

Good one comparing most other hotels in Fayoum, nice location rite to the lake, loved the room style, the swimming pool and the lake view, however staff specially receptionists not professional or helpful, poor breakfast and dinner aswell with kind of poor service aswell.

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egypt
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8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 6, 2014

I went there to stay for 2 days but I stayed 4 days. The view from the room is charming .the lake ,swimming pool and big area of green grass. The hotel is historical . You feel so comfortable and so relaxing. But the service in the restaurant is not 5 stars it's maximum 3 stars. The food is not... More 

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