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Helnan Auberge Fayoum

Lake Karoun, Al Fayyum, Egypt
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Helnan Auberge Fayoum
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Ranked #1 of 2 Hotels in Al Fayyum
A recent review
4 of 5 stars reviewed 1 week ago
Ehab E Cairo, Egypt
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36 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed today NEW

We went there for our anniversary. We thought it'd be like our movies picture it. But the place is run down, Dusty and it's not a tourist's destination. .. The staff was not bad and it might be good but it's not what we expected from a five stars hotel with history. We didn't stay. .we left and looked in... More 

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Cairo, Egypt
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel for one day trip with small relax , nice view in the 2nd floor with Quaroun lake view , food was ok , but no activities at all in the hotel but you can rent boat for one hour trip in the lake . Not recommended in the Summer with low level of the lake and hot weather... More 

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Cairo, Egypt
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 6, 2015

I stayed with for couple of nights for a business workshop. The hotel is very cosy and staff are are very friendly and helpful. The rooms are clean and well kept. The pool and garden area needs a lot of improvement. It is very boring and uninviting, though there is good space so this needs to be improved. Breakfast is... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 6, 2015

We spent one night there with family members. Overall we had a good time. Rooms are nice and clean. Staff are very friendly but they seem to be overwhelmed having many guests. At dinner, we had to wait for more than 30 minutes to be even served soup. I had to complain to management. Staff were very apologetic and tried... More 

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Cairo, Egypt
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 2, 2014

the Helnan Auberge is an excellent choice of relaxation for people live in Cairo and Giza.It`s only 1&1/2 hours drive from both cities exists in a wonderful location on the side of lake Qarun.the swimming pool and outer terrace are well positioned to provide a visitor amazing view of the lake with its wide blue water surface.the warm weather makes... More 

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Alexandria, Egypt
Contributor
13 reviews 13 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 8, 2014

Good one comparing most other hotels in Fayoum, nice location rite to the lake, loved the room style, the swimming pool and the lake view, however staff specially receptionists not professional or helpful, poor breakfast and dinner aswell with kind of poor service aswell.

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egypt
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 6, 2014

I went there to stay for 2 days but I stayed 4 days. The view from the room is charming .the lake ,swimming pool and big area of green grass. The hotel is historical . You feel so comfortable and so relaxing. But the service in the restaurant is not 5 stars it's maximum 3 stars. The food is not... More 

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Alexandria, Egypt
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 28, 2014

I stayed there with my family. The kids had fun in the pool and the kids area. The lake view is awesome. The hotel is very old and needs maintenance e.g. The bathroom door lock was not working, the room door clasp was broken. The breakfast buffet was limited but the food was ok. The pool was nice but the... More 

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Shanghai, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 24, 2014

Overall the facilities are not so up-to-date considering it is a self-declared 5 star hotels, the room we stay is not isolated with the neighbour one, so we had to experience a night with loud speaker, late tv, and noxious cigarette smoke. Merits? Yes, the swimming pool is nice and you can enjoy a beautiful sunset in a casually relaxing... More 

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Tyumen, Tyumen', Russia
2 reviews
5 of 5 stars Reviewed April 26, 2014

Such a great place for some calm days to relieve stress! I was there only one day, but I still remember it as one of the best days in my life. And beds were sooo big, it was awesome to sleep on it! Mixed European-Egyptian breakfast was as I liked. Want to come back theeere!!!

Was this review helpful? Yes 1
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