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Baymont Inn & Suites Monroe

2.0 of 5
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14774 La Plaisance Road, Monroe, MI 48161
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1 room 1 adult
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Baymont Inn & Suites Monroe
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350 Reviews from our TripAdvisor Community

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Monroe, Michigan
2 reviews
3 of 5 stars Reviewed 1 week ago

Some rooms are really old and smelly. The first room they sent me to was old and dingy and very smelly like old stale cigarettes. ..this was a non smoking room. I asked for another room which was a lot better it was an older room but had been repainted. The room my daughters had was brand new and very... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Brett H
Lutz
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Staff was very friendly and helpful throughout the stay. The property though is old and shows its wear. I was surprised to find the Baymont name in this condition. I trusted the name to a higher standard before staying here.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Laura G
perfectservice, Sidnie H. Front Desk Clerk at Baymont Inn & Suites Monroe, responded to this review

I'm so happy to hear that the staff was able to help you make your stay comfortable and relaxing. We are currently in the process of having some renovations done to the hotel and apologize that our Baymont was not living up to its name. I hope that you are able to come back and see the improvements we have... More 

Monroe, Michigan
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Booked a room for a Friday night for a weekend meeting. Checked into room at 4pm - room was not clean and we had to pick up beer bottle caps and candy wrappers throughout the room. The room should have been cleaned by the time of our arrival! We should have paid more to stay at a decent place.

Helpful?
Thank Mike P
perfectservice, Sidnie H. Front Desk Clerk at Baymont Inn & Suites Monroe, responded to this review

I apologize that you had to see the room in that condition. We have been doing some renovations to the hotel and hope that you are able to come and enjoy your stay more next time. Thank you for taking the time to write a review! More 

Travelers are raving about these Monroe hotels

Rockford, Michigan
1 review
3 of 5 stars Reviewed 3 weeks ago

Over night stay... Gill at front desk was more than accomidating. Our rooms were very clea and roomy In my option very good bang for your buck... Yes would stay there again👍🏽

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Michelle C
perfectservice, Sidnie H. Front Desk Clerk at Baymont Inn & Suites Monroe, responded to this review

Thank you for taking the time to write such a great review! We have a wonderful staff here at Baymont Inn & Suites Hotel. We look forward to seeing you at your next stay! Don't forget to send your friends our way so they have the opportunity to enjoy there stay as much as you did! More 

Akron, Ohio
Level Contributor
4 reviews
2 of 5 stars Reviewed 3 weeks ago

I have stayed at multiple Baymont Inn & Suites in the past in different parts of the country. This was by far, the worst. The chairs at the desk in the room are ready to break. The remote for the TV doesn't work. The mattresses are worn out. The bathroom is very dated. While sitting at the chair working on... More 

Helpful?
Thank Caymengt
perfectservice, Sidnie H. Front Desk Clerk at Baymont Inn & Suites Monroe, responded to this review

Thank you for taking the time to write a review! I apologize that your stay was not the greatest. We are currently under some renovations. Furniture is a top priority, as well as the lighting outside. It is hard to find the building at night which makes it even harder to see what a wonderful and relaxing hotel Baymont is.... More 

Andover, Kansas
1 review
3 of 5 stars Reviewed January 1, 2016

Older property in economically depressed area so property appears to get minimal upkeep. Staff was courteous, friendly and extremely sensitive to our needs. If it weren't for the staff my review would have been poor or less. Breakfast was a disappointment, minimal.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank davidvA9349JY
BaymontInn_ofMonroe, Manager at Baymont Inn & Suites Monroe, responded to this review

Thank you davidvA9349JY for your response! It's always good to hear that our staff is courteous and friendly. Our hotel is going to be seeing a lot of changes in this new year, like total room renovations and even an improvement to our breakfast setup. I hope you find your way back to Monroe soon and get a chance to... More 

Toledo, Ohio
1 review
3 of 5 stars Reviewed December 28, 2015

There were no towels available in the pool area, we were told to use our room towels and they would be replaced but was later told there were no bath towels available either. There was only coffee available at the continental breakfast, all other items were empty and there was still 2 hours left for the breakfast. Vending machines were... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 632tonyag
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