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Red Roof Inn Monroe

2.0 of 5 1900 Welcome Way, Monroe, MI 48162
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Red Roof Inn Monroe
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Red Roof Inn Monroe
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73 reviews from our community

Traveler rating
    28
    17
    8
    11
    9
See reviews for
9
13
9
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Midland, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I checked in late at night after driving many miles, had no prior reservation. The clerk said they have one more room available, I went to the room and the floor was soaking wet and the refrigerator was pulled away from the wall. I went back to the desk to let him know he said "yeah, there was a leak... More

Was this review helpful? Yes 1
Tampa, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2014

We checked out the few, very few, motels specifically in Monroe, after a full day on the road, and the Red Roof Inn was the one we selected. I read other reviews and asked for a room opposite the freeway - it did cut down on the noise level. Beds were comfy, bed linens clean but very worn. We enjoyed... More

Was this review helpful? Yes
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you very much for your time and feedback. I am very happy to hear you had a very good experience at our facility during your recent visit. We enjoy hearing about these experiences as we take great pride in our customer service. Thank you very much again for your time and feedback. We look forward to seeing you on... More

Unadilla, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 11, 2014

The staff here is fantastic always friendly and accommodating. Rooms are clean and comfortable, flat screen TV. Pet Friendly with lots of grass to walk the pooch. Close to everything plus Red Lobster within walking distance.

Was this review helpful? Yes 1
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you for your time and feedback. I always enjoy hearing about the amazing experience our guest have while staying with us. We take great pride in our service and cleanliness. It is very rewarding for our staff to continue this dedication on a daily basis. Thank you very much for the kind words and I will make sure our... More

South Charleston, Ohio
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 31, 2014

We were very happy to find this hotel. We wanted one that had a pool. The property was clean. The area was ok. We were spending a couple days to see the Henry Ford Museum and this was perfect! It was a short drive and relaxing in the pool at night. The breakfast was nice. Warm food selections too. Staff... More

Was this review helpful? Yes 1
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you for your time and feedback regarding your recent stay with us. I always enjoy hearing about our guest experiences. I am very excited that your recent stay with us was very good!! I will make sure to pass along the kind words to my staff. Thank you again for your time and we look forward to your next... More

Memphis, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

It was a very nice place all that you could ask for the staff was extremely great the rooms nice and comfortable. Thanks for everything..................................................................need I say more.

Was this review helpful? Yes 1
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you for your time and feedback. We always like to hear about the amazing experiences our guests experience while staying with us. I appreciate the very kind words and I will make sure to pass them along to my staff. Thank you again for your time and we look forward to your next visit!! More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed July 28, 2014

The room was basically clean, but some attention to detail would have been nice. (There was a cocoon in one corner, stains on the bedspread...) However, we were only in the area overnight, and we got a very low rate at this establishment.

Was this review helpful? Yes
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you for your time and feedback. I do apologize that you experienced that issue during your recent visit. We take great pride in our cleanliness at our facility. I appreciate your feedback and I hope we will have an opportunity in the future to better serve you. Thank you again for your time. More

London, Kentucky
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 27, 2014

Staff was very friendly and helpful when checking in. Room was clean and hotel is in a convenient location. Very competitive priced for the location. We stay at Red Roof a lot because we travel with dogs usually. This trip we were going to my mother's memorial service and it was nice to stay somewhere familiar.

Was this review helpful? Yes
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you for your time and feedback. We are very excited that your recent stay with us exceeded your expectations. We take pride in our cleanliness and our customer service. I will be sure to pass along the very kind words. Thank you again for your time and we look forward to your next visit. More

Williamsport, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 26, 2014

Thought this was a good place to come to, to relax, chill by the pool and do laundry. NO, NO, NO.... they don't care at the office, if you lose money doing clothes . That's the owners of the machines. Don't matter if all/or most of your best clothes are dirty or NOT. If you lose money in the machine,... More

Was this review helpful? Yes 1
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you for your time and feedback. I do apologize that you were unsatisfied with the guest laundry machines. The staff does care if you loose your money in the machines and I apologize if that's how you felt about that interaction. Thank you again for your feedback. More

Toronto, Canada
1 review
1 of 5 stars Reviewed July 22, 2014

I have never posted a review on Trip Advisor but I feel the need to warn travellers. On June 17, 2014 I was part of a group who booked 7 rooms for 14 people. The rooms were pre booked by one member of the group. When we arrived, I gave the person at the counter my visa card and completed... More

Was this review helpful? Yes
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you for your time and feedback. I do apologize that you disagree with the result of our conversation. Myself and two other staff members reviewed all information with you on multiple occasions over this two week period. We did find the room number given to us was in fact entered as a cash payment. As we explained over the... More

Detroit, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 15, 2014

Stayed here a couple years back and it was okay. This time - much different! Very nice! And the staff couldn't be nicer. And I mean genuinely nice, not just nice cuz it's their job, but you can tell they are really good people, and they made the stayed even that much nicer. The room was really good. Trying to... More

Was this review helpful? Yes
Eric W, General Manager at Red Roof Inn Monroe, responded to this review

Thank you very much for your time and feedback. We strive each day to provide the very best service and guest experiences at our facility. We take great pride in the services we provide for our guests. I will be sure to pass along the very kind words to my staff!! Thank you again for your time and feedback regarding... More

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Additional Information about Red Roof Inn Monroe

Address: 1900 Welcome Way, Monroe, MI 48162
Location: United States > Michigan > Monroe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Monroe 2*
Number of rooms: 120
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Also Known As:
Best Western Monroe
Monroe Best Western

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