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Best Western Prestige Inn


Hotel class 2.0 of 5
1900 Welcome Way, Monroe, MI 48162
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Best fare found from Honolulu to Detroit: $536

Reviews you can trust

84% Do not recommend
3.0 of 5 stars 6 reviews
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0
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By trip type
All (6)
Family (0)
Friends getaway (0)
[ Date ] [ Rating ]
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3 of 5 stars
onehipdad   5 contributions
beavercreek, or
Feb 27, 2009 | Trip type: Business, Solo travel

I'm a Quality Auditor travelling 45 weeks a year on average worldwide. Because I like to prepare my own meals (weightwatching, saves time) I seek lodging with kitchen facilities. At first sight, loved the room: large, two queens instead of king (no problem with that), separate living room and full kitchen, the size of the bedroom and bath. However.... No... more

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1 of 5 stars
dafog   2 contributions
Tottenham
Jun 17, 2008 | Trip type: Couples
1
person found this review helpful

Being a Gold Crown member for many years I was shocked at the treatment I recieved by the hotel staff and management when attempting to redeem points award. Hotel owner did not agree with the number of points needed for a free night , as shown on the BW website, so they charged my credit card without authorization afer I... more

Management response from
bw23151, staff

Tried to get 2 nights free on june nasscar weekend. The bussiest weekend of the year. He was not charged anything more then his lodging at check out. We had a new girl working and he had a free night voucher to redeem for 2nd night, he had our girl so flusterd and confused also yelling at her she was...

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2 of 5 stars
Irisesareblue   50 contributions
Brandon, Canada
May 22, 2008 | Trip type: Business, Couples

Checked in later in the evening and were given a room along the backside of the property. The room looked clean at first but when I pulled back the bedding to check the cleanliness of the sheets (something I always do upon checkin) I noticed that the sheets were dirty (used). We requested another room and were given the one... more

Management response from
bw23151, staff

The sheets were changed but there was a stain in the sheet that was not washed out and over seen it was thrown out after that. I could see how a person would think that it was dirty.

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5 of 5 stars
theman4046   1 contribution
ohio
May 5, 2007

very nice and clean rooms many amenities friendly and helpfull staff staff loved the free tuesday dinner they have dint have.didnt have to buy any thing for the night saved money. more

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2 of 5 stars
arakal   5 contributions
Detroit
Oct 13, 2005
1
person found this review helpful

I reserved a King bed, I got to my room and they gave me 2 double beds. They then gave me a Handicapped room with a king bed. No tub, just a shower with a built in seat and the entire room was altered for someone with handicapped needs. It had been a long day and I didn't feel like... more

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2 of 5 stars
A TripAdvisor Member
Apr 6, 2003
1
person found this review helpful

Rooms are for over night travelers from highway basic no frills, No enclosed hallways , Tight parking Priced right and clean most of the time,sometimes nosiey from local room parties!! Call and complain more

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Best Western Prestige Inn Also Known As

  • Best Western Monroe
  • Monroe Best Western
Address: 1900 Welcome Way, Monroe, MI 48162