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All 9 Monroe hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   1225 N Dixie Hwy, Monroe, MI 48162 (Formerly Holiday Inn Express Monroe)
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Ranked #2 of 9 hotels in Monroe
A recent review
5 of 5 stars Reviewed February 27, 2014
Tom C Lawrenceville, New Jersey
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57 people have reviewed this hotel

Traveler rating
    21
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    10
    3
    1
See reviews for
19
14
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Lawrenceville, New Jersey
Contributor
20 reviews 20 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

I was in town for business for a few days and stayed at the Quality Inn. The staff was friendly and helpful, the room was spotless, and the bed was very comfortable. What set the experience apart, was their fantastic complementary breakfast buffet.

Was this review helpful? Yes
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Lansing, Michigan
2 reviews
3 of 5 stars Reviewed February 16, 2014 via mobile

Right off the freeway and close to downtown Monroe. Rooms and common areas clean and comfortable. Could use a little updating. Mattresses in one of the rooms rather flat. Great breakfast buffet. Bonus points for having a bar (limited hours).

Was this review helpful? Yes
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Lake City, MI
Top Contributor
66 reviews 66 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 31, 2014

We had to spend 2 nights in Monroe. While there isn't much around this location, it isn't that far into town and shopping. This is the largest lobby table seating I have seen in a lesser expensive chain hotel. Lots of breakfast options from cooked to yogurts. Very friendly staff. Clean facility.

Was this review helpful? Yes 1
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Cairo, Egypt
Top Contributor
234 reviews 234 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed January 12, 2014

I had horrible day of flying and was hoping that the night would end better. I pulled into this place around 2 AM and was able to get a room. The guy at the front desk was very polite and quick to check me in. He gave me a parking permit that I had to display in my windshield on... More

Was this review helpful? Yes
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shelli Crippen... More

Detroit, MI
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 8, 2013

While I wasn't sure what to expect for our overnight at the Quality Inn, I was very impressed with the cleanliness of the room and the beds. The bathroom was very small, but we managed. The pool was great, the kids had a blast. And the free breakfast had a lot of variety. Unfortunately, the rooms could stand to be... More

Was this review helpful? Yes
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to let us know about your stay. We are glad to hear it was pleasant. I want to thank you for letting me know about the heating unit in your room. We are replacing as needed at this point and it sounds like that one may need it. Thank you again for taking the... More

Powell, Ohio, United States
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 8, 2013

We arrived early ( check- in at 3) and we were able to get in our room. The desk staff was very friendly and helpful. We had a little bit of time before we wanted to be in Detroit for a football game. We went to Cracker Barrell for lunch, it was very good. We checked out Sterling State Park.... More

Was this review helpful? Yes
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to comment regarding your stay. We are very happy you enjoyed your stay. Monroe does have a lot to offer. You may need to come back in the summer to fully enjoy Sterling State park. The is one of my favorite spots in Monroe. I want to thank you for your helpful... More

Provo, Utah
1 review
5 of 5 stars Reviewed November 21, 2013

This hotel is great! Super clean, safe and secure, and the service was awesome. My husband and I got in late and they gave us a discount and upgraded us to a better room. The breakfast is excellent as well. While they have cereal, there is also bacon or sausage and biscuits and gravy as well as all the other... More

Was this review helpful? Yes
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Katharine, Thank you so much for taking the time to make a comment about your stay. We love to hear that you enjoyed your stay. The staff here works very hard to make every stay as enjoyable as yours. We hope to see you again in the future. Keep in mind we do have banquet space for showers and family... More

Harrison Township
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 28, 2013 via mobile

The hotel is on the old side. The rooms were just ok, nothing special. It seemed clean enough with the exception on the stain on the sheets. The free breakfast was again just ok, it's what you would expect from a Quality Inn. Nothing to write home about but if your looking for something just over night it's fine. It... More

Was this review helpful? Yes 1
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Grosse Pointe Farms, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2013

My boyfriend and I stayed here overnight in October, 2013. We have a tradition of going out for a nice dinner and stay at a hotel overnight just before he leaves Michigan to go to Florida for the winter. We chose this hotel at random without having a reservation after pulling off I75. Pulling up to the front door, the... More

Was this review helpful? Yes 2
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am very glad you enjoyed our hotel. We have a wonderful staff that work so hard to make sure your stay is the best that it can be. I am very pleased to hear that the breakfast attendant was aware of... More

chatham
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2013

I recently made a reservation late in the day last week and when i arrived at the hotel, we realized i had made it for the wrong night. The Guest Service Representative, Nick, saw that I was weary and helped me out. Not only did he fix my mistake, but he gave me an upgrade with a Jaccuzi tub. The... More

Was this review helpful? Yes
Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Hotel Monroe
Quality Inn And Suites
Holiday Inn Monroe
Monroe Holiday Inn
Address: 1225 N Dixie Hwy, Monroe, MI 48162 (Formerly Holiday Inn Express Monroe)
Phone Number:
Location: United States > Michigan > Monroe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Monroe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel is centrally located in Monroe, close to many local points of interest. This Michigan hotel is minutes from the River Raisin Battlefield and Monroe County Fairgrounds.Sterling State Park is just one mile from this Monroe, MI hotel, and it provides the perfect backdrop for an array of outdoor activities like fishing, boating, biking and hiking. Fermi II nuclear power plant, La-Z-Boy World Headquarters, Detroit Stoker Company and Gerdau Macsteel are just minutes away. A number of restaurants are within walking distance.As a guest of this Monroe, MI hotel, you can enjoy amenities and features including: Free continental breakfast, Free high-speed Internet access, Free USA Today, newspaper, Indoor heated pool and hot tub, Fitness center. Don't forget to join us for a free guest appreciation dinner every Tuesday from 5 to 7 p.m and the hotel's game room is open daily. Additional conveniences like an on-site business center, a computer with Internet access, and access to copy and fax service are available for corporate travelers. With six spacious banquet and meeting rooms, including executive boardrooms and a ballroom that can accommodate up to 150 people, this Michigan hotel provides the perfect backdrop for your next function.The Quality Inn & Suites hotel in Monroe, Michigan offers rooms that are furnished with an array of home-like features like coffee makers with free coffee, curved shower rods, hair dryers, spacious work desks, voice mail, irons, ironing boards and cable television. Select rooms offer upgraded amenities including hot tubs, sofa sleepers, and kitchen facilities with microwaves and refrigerators. Refrigerator rentals are available at the front desk. Coin-operated laundry facilities are located on the premises and on-site parking is provided. The Quality Inn & Suites in Monroe has great features and affordable rates. The next time your travelers bring you to this area of Michigan, make us your home away from home. ... more   less 
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