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Quality Inn & Suites

#2 of 10 Hotels in Monroe
Certificate of Excellence
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1225 N Dixie Hwy, Monroe, MI 48162 (Formerly Holiday Inn Express Monroe)
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Quality Inn & Suites
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Ranked #2 of 10 Hotels in Monroe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Susie48558 Mount Albert
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77 reviews from our community

Traveler rating
    30
    29
    12
    5
    1
See reviews for
21
17
4
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mount Albert
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

we have stayed at this hotel several times. We go to Florence Kentucky usually spring and fall. It is in a good location. There is a restaurant right next door or across the street. The people are very polite and helpful. The rooms are very clean. It is very quiet if you stay at the back of the hotel....there is... More 

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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed February 7, 2015

I was worried this would be like so many road side motels, dirty and gross. Girl at Front desk was very pleasant delightful and professional. The room is clean! I like that they offer tea and hot cocoa with the in room coffee. They have a happy hour in the lobby, indoor pool and hot tub,(looked clean) and of course... More 

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Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We look forward to your return visit. Shelli Crippen General Manager More 

1 review
5 of 5 stars Reviewed February 4, 2015

We arrived as a walk-in. Front desk was amazing in accommodating us. First thing we saw in the room was a very comfortable king size bed. Our room on the ground floor was surprisingly quiet for being beside a stairwell. Very spacious. Clean washroom. Staff was very friendly. We will be back!!

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Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you!! We hope to see you again soon. Shelli Crippen General Manager More 

1 review
5 of 5 stars Reviewed January 29, 2015

I am here for a month due to work, I have been in this hotel for a about two weeks now. The staff have been very kind and helpful to any of my needs or questions. They have been quick to resolve any issues as well. The rooms are clean and the house staff consistent. Finally the lounge area and... More 

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Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We are glad you enjoyed the hotel. Our bartender will be very happy to hear you enjoyed the lounge. Thank you again. Shelli Crippen General Manager More 

Ecorse, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2014

Had a great time! Free upgrade with my military ID. Amazing breakfast and pool. Staff was friendly and helpful. Room was clean daily. TV didn't work at first but after a power cycle worked like a charm

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Shelli C, General Manager at Quality Inn & Suites, responded to this review

Thank you for your service!! I am so glad to the staff treated you with respect. Thank you so much for your comments, I will pass them along to the staff. We look forward to seeing you again soon. Shelli Crippen General Manager More 

Chesaning
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed December 26, 2014

Stayed here after family Christmas, clean and comfortable only bad review is woke up at 9am by housekeeping walking into our room!! Breakfast only open from6to9. And they stop at 9am but McDonald across the street and Denny's when front desk told about housekeeping intrusion, did not care!!

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Mecosta, Michigan
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 5, 2014

Stayed at hotel Oct,2014 first room I got smelled ,and carpet was filthy with stains , staff did get me another room with no problems, business center was very sub par , hotel doors to outside outside did not lock so safety could be an issue, staff was friendly and helpful but the hotel needs a serious upgrade

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Green Cove Springs, Florida
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 11, 2014

This is an older property, but has been well maintained through the years. When I checked in, I was informed that it was guest appreciation night and there was a free dinner. I have stayed at other hotels offering a dinner, and it is usually an appetizer or a taco bar. I was pleasantly surprised to find a full dinner... More 

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Silver Spring, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2014 via mobile

Overall a very nice hotel for the price. Indoor pool was nice touch. Hotel it self is tucked away off the main road, had to call front desk for directions. GPS will not get you there. Above average continental breakfast. Free wifi, was fast. Clean rooms, was not the most modern, but is has all the amenities needed for a... More 

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2 reviews
5 of 5 stars Reviewed September 30, 2014

We are in week two of a 3 week stay here. The front desk staff are awesome people to deal with, very accommodating and professional. Rooms are clean, hotel is clean and the food has been good. Clean rooms and friendly staff sure make working out of town easier. We appreciate the efforts this staff has made.

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