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All 9 Monroe hotels

Americas Best Value Inn & Suites - Monroe

2.0 of 5 Hotel   |   1885 Welcome Way, Monroe, MI 48162
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Americas Best Value Inn & Suites - Monroe
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Ranked #7 of 9 Hotels in Monroe
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23 reviews from our community

Traveler rating
    1
    4
    2
    1
    15
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3
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6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Conneaut, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

I checked in at what appeared to be a clean, normal lobby. I went to the room assigned , and when I opened the door, the chemical smell was overpowering! The furniture has had a violent past, and the television did not operate, nor did the Phone. I asked for another room, I was told I would need to surrender... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2014

We got the jacuzzi room only to wake up with over 50 bedbug bites...they didn't refund my money and claimed there was no management available. The room was decent but not worth the risk of bringing bedbugs home.

Was this review helpful? Yes 1
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2014

ive stayed here a couple years ago, wasn't going to give them another chance but the area was sold out. I have to say that the rooms are looking very very nice. new carpet, beds and wall paper. I travel a lot and have to say that if i was back in the area i would definitely stay here again.... More

Was this review helpful? Yes 1
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time and feedback. With the renovations half way done. I am glad to see happy guests. We are working very hard to make a difference and glad to see it is paying off. Thank you again for your kind words and look forward to seeing you in the future. More

Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2014

The staff was very friendly and helpful. The bed was really comfortable and I'd love to know where to get those pillows! My visit was for business, and based on the quality of time at this particular establishment I would come back befor anywhere else I have stayed in the town. Any questions or concerns I had were quickly and... More

Was this review helpful? Yes 2
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time and feedback. We always like to hear about the amazing experiences our guests have while staying with us. We are making a huge effort to improve our property with the renovations and glad to see it is paying off. I appreciate the kind words and I will make sure to pass them along to my... More

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

I had to request a room change immediately because the first room was filthy (carpeting frayed and not vacuumed, heaven knows what splashed on the walls). The second room (from which I should also have requested a move) had a deadbolt which did not lock. They never did clean my room - started (left new towels) but got distracted and... More

Was this review helpful? Yes 1
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time and feedback. I do apologize for the issues you encountered during your stay. We have begun our remolding and now almost half of the hotel has been done. I appreciate your feedback and I hope we will have an opportunity in the future to better serve you. Thank you again for your time. More

Northwood, Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 3, 2014 via mobile

I dropped an inkpen off back of nite stand, there is an inch of dust and filth between the wall and bottom of the stand. I have never seen this at any hotel in my life! Furniture has stains, old huge TV. Alarm clock not plugged in, stains in tub, sink, toilet. This place is shady, theres a little too... More

Was this review helpful? Yes 1
Beavercreek, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 17, 2014

We booked this room in Advance . Room was moldy, bathroom wallpaper was coming off due to the mold behind it. Bed looked like it was slept in , and sheets were not clean . Mattress was worn so bad it had rips in it from wear . After inspection we discovered SEMEN stains all over the comforter and bed... More

Was this review helpful? Yes 1
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you very much for your recent review. We appreciate your comments and feedback regarding our property. Rest assured we are taking care of the issues that you may have had. We are currently under renovations to improve our hotel. I appreciate your detailed evaluation of our property and bringing the issues to our attention as soon as possible. Thank... More

Petoskey, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 6, 2014

Sure, this wasn't a five star motel, but we didn't expect one. For the price we paid, we got a clean room of which everything worked. The internet had an exceptional signal, and we were surprised at how comfortable the bed was. We stayed for 3 nights and although some of the other "guests" appeared a bit odd, we were... More

Was this review helpful? Yes 1
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you very much for your time and feedback. We enjoy having you as our customer!! I am very pleased that your stay was very enjoyable. We strive to provide unbeatable service and cleanliness at our facility. Thank you again for the kind words and we look forward to your next visit!! More

Monroe, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 28, 2014 via mobile

Day after valentines day we decided to settle at this location since every other hotel in a 50 mile radius was booked. Payed a good amount of money for the jacuzzi suite and get in the room to find out that the tub would not get warm. Went to front desk and asked for my money back but they explained... More

Was this review helpful? Yes 1
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you very much for your recent review. We appreciate your comments and feedback regarding our property. Rest assured we have inspected and fixed any issues with our jacuzzi. I appreciate your detailed evaluation of our property. Thank you again for your time and we look forward to seeing you during your next visit!! More

Livonia, Michigan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 17, 2014

Stayed here because it was recommended on the hotel list for the women's states bowling tournament. (March 14-16, 2014) All I can say is, the owners should be ashamed of themselves. All people are asking for are clean rooms and surroundings. I feel sorry for the people that work there. There hands are tied because they can only do so... More

Was this review helpful? Yes 4
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you very much for your recent review. We appreciate your comments and feedback regarding our property. Rest assured we have taken proper action to resolve all issues. I appreciate your detailed evaluation of our property. Thank you again for your time and we look forward to seeing you during your next visit!! More

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Additional Information about Americas Best Value Inn & Suites - Monroe

Address: 1885 Welcome Way, Monroe, MI 48162
Location: United States > Michigan > Monroe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites - Monroe 2*
Number of rooms: 89
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