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All 9 Monroe hotels

Americas Best Value Inn & Suites - Monroe

2.0 of 5 Hotel   |   1885 Welcome Way, Monroe, MI 48162
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Ranked #8 of 9 Hotels in Monroe
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27 reviews from our community

Traveler rating
    1
    5
    3
    1
    17
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3
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8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Holt, Michigan
1 review
1 of 5 stars Reviewed January 25, 2015

January 24, 2015 - booked room in advance, arrived and checked in paying an extra 10 bucks for our cat. after unloading, my wife turned the temp up on the heater, it continued to blow cold air. we went out to get fast food and returned stopping at the office to complain about the heat problem. Night manager said... "well... More 

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1 review
1 of 5 stars Reviewed January 2, 2015

weve stayed at the one in livonia which was alot better and the staff was more accomodating. here we first started the jacuzzi tub plug was broke, they tried to fix it , couldnt but they said there were no more rooms, then the sink was clogged too. we didnt get a discount or anything. when told the front staff... More 

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Ecorse, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2014

Arrived at the hotel early in the week had a few issues front desk clerk John was extremely helpful came fix the problem right away. Was only planning on staying 3 days but actually talked me into spending the full week and ended up being cheaper than my 3 day stay if you're in town you want a great deal... More 

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Battle Creek
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 10, 2014

Stayed over the weekend Nov. 6. Price was great and the room was clean, The bed was a little hard for us. The inn is old but they have remodeled some. If you looking for something reasonable in the area, it will do. Room came with refrigerator and microwave. Never used the TV, but did use the internet. Was in... More 

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Conneaut, Ohio
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 5, 2014

I checked in at what appeared to be a clean, normal lobby. I went to the room assigned , and when I opened the door, the chemical smell was overpowering! The furniture has had a violent past, and the television did not operate, nor did the Phone. I asked for another room, I was told I would need to surrender... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2014 via mobile

We got the jacuzzi room only to wake up with over 50 bedbug bites...they didn't refund my money and claimed there was no management available. The room was decent but not worth the risk of bringing bedbugs home.

Was this review helpful? Yes 1
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2014

ive stayed here a couple years ago, wasn't going to give them another chance but the area was sold out. I have to say that the rooms are looking very very nice. new carpet, beds and wall paper. I travel a lot and have to say that if i was back in the area i would definitely stay here again.... More 

Was this review helpful? Yes 1
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time and feedback. With the renovations half way done. I am glad to see happy guests. We are working very hard to make a difference and glad to see it is paying off. Thank you again for your kind words and look forward to seeing you in the future. More 

Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2014

The staff was very friendly and helpful. The bed was really comfortable and I'd love to know where to get those pillows! My visit was for business, and based on the quality of time at this particular establishment I would come back befor anywhere else I have stayed in the town. Any questions or concerns I had were quickly and... More 

Was this review helpful? Yes 2
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time and feedback. We always like to hear about the amazing experiences our guests have while staying with us. We are making a huge effort to improve our property with the renovations and glad to see it is paying off. I appreciate the kind words and I will make sure to pass them along to my... More 

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

I had to request a room change immediately because the first room was filthy (carpeting frayed and not vacuumed, heaven knows what splashed on the walls). The second room (from which I should also have requested a move) had a deadbolt which did not lock. They never did clean my room - started (left new towels) but got distracted and... More 

Was this review helpful? Yes 1
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time and feedback. I do apologize for the issues you encountered during your stay. We have begun our remolding and now almost half of the hotel has been done. I appreciate your feedback and I hope we will have an opportunity in the future to better serve you. Thank you again for your time. More 

Northwood, Ohio
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 3, 2014

I dropped an inkpen off back of nite stand, there is an inch of dust and filth between the wall and bottom of the stand. I have never seen this at any hotel in my life! Furniture has stains, old huge TV. Alarm clock not plugged in, stains in tub, sink, toilet. This place is shady, theres a little too... More 

Was this review helpful? Yes 1
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Additional Information about Americas Best Value Inn & Suites - Monroe

Address: 1885 Welcome Way, Monroe, MI 48162
Phone Number:
Location: United States > Michigan > Monroe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites - Monroe 2*
Number of rooms: 89
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