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Americas Best Value Inn & Suites - Monroe

2.0 of 5
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1885 Welcome Way, Monroe, MI 48162
Americas Best Value Inn & Suites - Monroe
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Ranked #9 of 10 Hotels in Monroe
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29 reviews from our community

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    3
    1
    19
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10
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Indianapolis, Indiana
1 review
1 of 5 stars Reviewed 4 days ago NEW

if you want to sleep with bugs, dirty everything, and get attitude from staff this is your place. Value - verb 1.estimate the monetary worth of (something). This place is cheap but hardly a "value" considering what you get.

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1 review
1 of 5 stars Reviewed April 1, 2015

All I can say is that I hope that they've done some MAJOR rennovations since I stayed here, uncluding fumigating. Chose to stay here for business, so I did't have to make an hour and a half drive, and so I could bring my dog. The first room I was given still had dirty towels in the bathroom. The second... More 

Was this review helpful? Yes
Jennifer H, Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for providing feedback about your last stay with us. I do apologize that your previous stay with us with unsatisfactory. We have completed are renovations, including new carpet. I hope to have another opportunity to display to you the changes we have made. Thank you again for your feedback. More 

Travelers are raving about these Monroe hotels

Holt, Michigan
1 review
1 of 5 stars Reviewed January 25, 2015

January 24, 2015 - booked room in advance, arrived and checked in paying an extra 10 bucks for our cat. after unloading, my wife turned the temp up on the heater, it continued to blow cold air. we went out to get fast food and returned stopping at the office to complain about the heat problem. Night manager said... "well... More 

Was this review helpful? Yes
Jennifer H, Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for taking the time to write a review. I do apologize for the difficulties during your stay. We do care greatly about are guests and their expectations. I hope you will give us another opportunity in the future. Thank you again. More 

1 review
1 of 5 stars Reviewed January 2, 2015

weve stayed at the one in livonia which was alot better and the staff was more accomodating. here we first started the jacuzzi tub plug was broke, they tried to fix it , couldnt but they said there were no more rooms, then the sink was clogged too. we didnt get a discount or anything. when told the front staff... More 

Was this review helpful? Yes
Jennifer H, Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time in providing feedback regarding your stay. I do apologize that your stay was less than satisfactory. We strive to maintain a good product for are guests. I hope in the future you will allow us another opportunity. Thank you again for your feedback. More 

Ecorse, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2014

Arrived at the hotel early in the week had a few issues front desk clerk John was extremely helpful came fix the problem right away. Was only planning on staying 3 days but actually talked me into spending the full week and ended up being cheaper than my 3 day stay if you're in town you want a great deal... More 

Was this review helpful? Yes
Jennifer H, Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your review. We take great pride in giving are customers a good product for a great price. We look forward to seeing you in future. Thank you again for your time! More 

Battle Creek
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 10, 2014

Stayed over the weekend Nov. 6. Price was great and the room was clean, The bed was a little hard for us. The inn is old but they have remodeled some. If you looking for something reasonable in the area, it will do. Room came with refrigerator and microwave. Never used the TV, but did use the internet. Was in... More 

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Jennifer H, Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your review. I am very pleased you had a good experience with us. We look forward to your next visit! More 

Conneaut, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 5, 2014

I checked in at what appeared to be a clean, normal lobby. I went to the room assigned , and when I opened the door, the chemical smell was overpowering! The furniture has had a violent past, and the television did not operate, nor did the Phone. I asked for another room, I was told I would need to surrender... More 

Was this review helpful? Yes 2
Jennifer H, Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for time providing feedback regarding your stay. I do apologize that you were unsatisfied with your stay. We strive to maintain a clean affordable product. We hope you will give us another opportunity in the future. Thank you again for your feedback. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2014 via mobile

We got the jacuzzi room only to wake up with over 50 bedbug bites...they didn't refund my money and claimed there was no management available. The room was decent but not worth the risk of bringing bedbugs home.

Was this review helpful? Yes 1
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2014

ive stayed here a couple years ago, wasn't going to give them another chance but the area was sold out. I have to say that the rooms are looking very very nice. new carpet, beds and wall paper. I travel a lot and have to say that if i was back in the area i would definitely stay here again.... More 

Was this review helpful? Yes 1
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time and feedback. With the renovations half way done. I am glad to see happy guests. We are working very hard to make a difference and glad to see it is paying off. Thank you again for your kind words and look forward to seeing you in the future. More 

Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2014

The staff was very friendly and helpful. The bed was really comfortable and I'd love to know where to get those pillows! My visit was for business, and based on the quality of time at this particular establishment I would come back befor anywhere else I have stayed in the town. Any questions or concerns I had were quickly and... More 

Was this review helpful? Yes 2
Kim T, General Manager at Americas Best Value Inn & Suites - Monroe, responded to this review

Thank you for your time and feedback. We always like to hear about the amazing experiences our guests have while staying with us. We are making a huge effort to improve our property with the renovations and glad to see it is paying off. I appreciate the kind words and I will make sure to pass them along to my... More 

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