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Sleep Inn

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2100 W. Wackerly St., Midland, MI 48640
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14 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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petoskey
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

If you like road noise this place is for you,because it's terrible. Might as well been sleeping under a overpass for free,called front desk no help at all. Would switch to another hotel if one was available.

Was this review helpful? Yes 1
Michael S, General Manager at Sleep Inn, responded to this review

Dear fkoz: Thank you for taking time to provide a review on our hotel. We appreciate all feedback as it does assist us in improving our hotel operations. US10 does sit behind our hotel. It is a less traveled highway, especially at night and our noise complaints are minimum. We do have some at times though. I am guessing the... More 

2 reviews
4 of 5 stars Reviewed May 26, 2015

Clean hotel recently updated. Very comfortable and I would stay again Great staff and very helpful. Clean and close to the highway. Highly recommend for anyone to stay. Great free wifi available. Great stay for the money.

Was this review helpful? Yes
Michael S, General Manager at Sleep Inn, responded to this review

Dear 931janp: We are so happy you stayed with us and thank you for your review and recommendation. We work very hard to provide fresh, clean accommodations. We are clad you were comfortable while you were here and look forward to your return visit! More 

Ludington, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

service was excellent would recommend this hotel to all Sammy was very helpful on the ball with answers to any questions we had during our stay. we did all kinds of traveling and when we were lost we were able to call and get directions back to the hotel. they were very helpful in offering assistance to local shops and... More 

Was this review helpful? Yes 1
Michael S, General Manager at Sleep Inn, responded to this review

Dear Cameron T: Thank you for staying with us. We are happy we were able to provide you with a great visit to the area. Great staff makes all of the difference in the world and we do truly have a staff that is ready to provide exceptional service. We hope to be your choice the next time you visit... More 

Midland, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

Traveling for business I regularly stay at this hotel. It is my first choice and a great value. The hotel was recently remodeled. The rooms are clean and the beds are comfortable. Sammy at the front desk is great, very helpful and accomodating. I will definitely being staying again.

Was this review helpful? Yes 1
Michael S, General Manager at Sleep Inn, responded to this review

Dear 864kelly: Thank you for staying with us and providing a guest review. It is great to hear we have exceeded your expectations. It is also great to be able to share positive feedback with our team members. They are all focused on providing an exceptional guest experience. We hope to see you again soon. More 

Rock Hill, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

The people are friendly and personable. Nice family restaurant down the street with another group of great people. Location is convenient for dinning or shopping. I like that all the lamps in the room have plugs built in, don't have to go searching for a plug for phone or laptop. Fridge and microwave in every room I have been in.... More 

Was this review helpful? Yes 1
Michael S, General Manager at Sleep Inn, responded to this review

Dear Dale W: Thank you for staying with us. We appreciate you reviewing our hotel and letting others know that we aim to please. With our recent remodel, all guest room light fixtures offer plenty of accessible electrical ports. Guests will have no problem finding a spot to charge their smart phones, tablets and computers. We hope to see you... More 

Pelion, South Carolina, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 19, 2015

Recently stayed for 3 nights room very clean and well maintained very comfortable bed and enough pillows front desk staff very nice and professional would definitely stay again and recommend you do also if in town

Was this review helpful? Yes
Michael S, General Manager at Sleep Inn, responded to this review

Dear Donald F: We are glad you had a great stay in Midland. We appreciate the high marks you gave our hotel. Our entire staff is focused on maintaining our newly renovated hotel and providing exceptional customer service. We look forward to your next visit. Travel safe! More 

Grand Rapids, Michigan
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 18, 2014

This hotel is great if you just need basics. It has been remodeled and is very clean. They have removed the tubs to have an open bathroom concept, with just a shower. Sink outside of the toilet/shower room, so the wall taken down makes the room feel bigger. Many choices for breakfast, but the noise of the expressway is a... More 

Was this review helpful? Yes 2
Michael S, General Manager at Sleep Inn, responded to this review

Dear Susssy: We appreciate you reviewing our hotel and sharing your experience with others. We are happy you found our hotel clean and comfortable and our staff friendly. Just a note; most Sleep Inns were designed with the Sleep Inn signature shower. Ours are original to the building. Thanks for noticing the bathroom updates with the new floor tile; granite... More 

Langhorne, Pennsylvania
Level Contributor
129 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed December 9, 2014

Needed a place to stay in Midland for doing business in the area. Everyone went out of their way to help. The breakfast was over since I was held up on business phone calls in the morning and the guy working there brought out some of what I asked for. Normally at other properties when breakfast is done it's done... More 

Was this review helpful? Yes 1
Michael S, General Manager at Sleep Inn, responded to this review

Dear Gerald M: Thank you for taking time to share information about your recent stay. We are thrilled that you enjoyed our hotel. Our brand new guest rooms have been a big hit with our guests. They provide the perfect amenities for those traveling on business or leisure. The staff truly does care about providing an exceptional experience and we... More 

Milwaukee, Wisconsin, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 20, 2014

Business obligations took me to a four night stay here. If you want an acceptable place to sleep, this works, but leaves much to be desired. Small room, small bathroom, breakfast limited in comparison with other chains, internet connectivity worked only two days out of four, maid forgot to clean room one day, Kleenex ran out on day two and... More 

Was this review helpful? Yes 1
Michael S, General Manager at Sleep Inn, responded to this review

Dear Lynn M: Thank you for taking time to discuss aspects of your stay with us. I sincerely apologize that you were not satisfied with our property. Please be assured that our entire organizations places guest satisfaction as our top priority which is one reason your feedback is so valued. As evidence of our commitment to your satisfaction, the majority... More 

Middletown, Ohio, United States
Level Contributor
9 reviews
8 hotel reviews
5 of 5 stars Reviewed October 2, 2014

We selected this Sleep Inn based on tripadvisor reviews, and we were not disappointed ! We had a very nice stay, and were impressed with the remodeling that had been done. Clean, comfortable, with a friendly, helpful staff. Breakfast was great - eggs, bacon, waffles, etc etc. Our entire stay more than met our expectations, and we could not have... More 

Was this review helpful? Yes
Michael S, General Manager at Sleep Inn, responded to this review

Dear Steve R: Thank you for your business and for sharing your experience with others. The staff is always happy to receive feedback as it is the most important tool we have for improvement, We have worked very hard over the past year to provide our guests with a new and completely updated interior. We are so glad you found... More 

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34 photos of this hotel

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