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BEST WESTERN Valley Plaza Inn

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5221 Bay City Road, Midland, MI 48642
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BEST WESTERN Valley Plaza Inn
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BEST WESTERN Valley Plaza Inn
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145 reviews from our community

Traveler rating
    35
    32
    28
    25
    25
See reviews for
62
23
5
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (145)
  • Mar-May only
    (40)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (31)
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Grand Rapids, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were attending a conference in town, and chose this hotel for the price point, plus it was only 10 minutes from downtown where our meeting was being held. Everything at the hotel was great. We enjoyed the breakfast prior to leaving for our meeting, and it was a good thing we did, because the meeting had coffee but not... More 

Review collected in partnership with Best Western

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hale MI, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had good night didnt go to the pool there was kids convertion with a hundred kid .Great rooms good locaion ,need beter blanks but very clean clean bathrooms .The front desk pepole were nice.Very careing.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

flushing, United States
1 review
5 of 5 stars Reviewed 1 week ago

My entire off ice stayed here, we were 100% satisfied with hotel staff and all the extra special features not offered else where. The hot Breakfast buffet was the best we have ever had on a business trip

Review collected in partnership with Best Western

Was this review helpful? Yes
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Saginaw, Michigan
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice accommodations for a family members wedding and reception. Very clean rooms, and the banquet facilities were very good. Food at the banquet was very good, as was the service. The only negative was the room was very dry with the fan going for air circulation.

Was this review helpful? Yes
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Grawn, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean beds, good breakfast, and felt safe. We were in the hotel across the parking lot and left in 3 am due to fire alarm that blared for 2 hours. Best Western had a room to put us in and it was way cleaner than the other hotel. We will be back in Nov and will be staying at the... More 

Was this review helpful? Yes
Mitesh P, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Detroit, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I was not satisfied with my "Resort" experience. The room had brick walls and lacked the feel and look of a resort. There were no blankets on the bed and I had to request them. The place was dark and dingy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mitesh P, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

West Branch,Michigan, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Our overall experience with the hotel was excellent the appearance of the hotel and rooms were very clean. The grand-kids enjoyed the kids pool daily. It was great that it was 2-3 FT. deep. the sauna and hot tub were clean. The morning breakfast was good. The only issue we had was the shower water temperature.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mitesh P, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Chesterfield, United States
1 review
5 of 5 stars Reviewed March 23, 2015

We had great service for our event all the staff were very helpful and friendly. Rooms have been updated and very clean, We used the Michigan Room for our event and it was perfect size all the guest had fun and I did not get any bad review. Pool was clean and freshly painted good time was had by all... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Mitesh P, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2015

The good thing was it was pretty clean and we felt comfortable sleeping there. The bad...the shower kept changing temperatures so you had warm water 5 seconds and scalding the next. We had a double queen and thankfully it was just the 2 of us cuz the one bed was broke! Also had to slam the door every time we... More 

Was this review helpful? Yes
Mitesh P, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Traverse City, Michigan
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

Nice rooms. Great place for a convention. Small eatery in lobby, but a number of chain restaurants are within a short drive. They allow hospitality rooms. Large convention halls, but ladies... bring a sweater!!! the meeting rooms are cold!

Was this review helpful? Yes
Mitesh P, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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