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BEST WESTERN Valley Plaza Inn

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5221 Bay City Road, Midland, MI 48642
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BEST WESTERN Valley Plaza Inn
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BEST WESTERN Valley Plaza Inn
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138 reviews from our community

Traveler rating
    33
    28
    28
    24
    25
See reviews for
60
22
5
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (33)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (31)
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Chesterfield, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had great service for our event all the staff were very helpful and friendly. Rooms have been updated and very clean, We used the Michigan Room for our event and it was perfect size all the guest had fun and I did not get any bad review. Pool was clean and freshly painted good time was had by all... More 

Review collected in partnership with Best Western

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

The good thing was it was pretty clean and we felt comfortable sleeping there. The bad...the shower kept changing temperatures so you had warm water 5 seconds and scalding the next. We had a double queen and thankfully it was just the 2 of us cuz the one bed was broke! Also had to slam the door every time we... More 

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Traverse City, Michigan
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice rooms. Great place for a convention. Small eatery in lobby, but a number of chain restaurants are within a short drive. They allow hospitality rooms. Large convention halls, but ladies... bring a sweater!!! the meeting rooms are cold!

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Brooklyn, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel overall wasn't bad, but the pool was never fixed as promised and we had a dog barking problem! The hotel took 10% off our room but we'd rather have had the dog problem fixed. To all those that take dogs to a hotel, be courteous!!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Caseville, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Everything was good except the pool and pool room being cold, exterior temps well below zero so I am no sure if that effected warming of pool area. The hot tub was dirty but I think that might have been that the kids were "swimming" in the hot tub because the pools were cold. But for the most part we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
peck, United States
1 review
3 of 5 stars Reviewed February 19, 2015

A little out dated and seemed dark. The layout was a choppy but it was comfortable and very clean. Very nice pool area and hot tub. we stayed here during a snow storm so did not see much os the outside but looked like their was a nice courtyard.

Review collected in partnership with Best Western

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Fenton, United States
1 review
4 of 5 stars Reviewed February 16, 2015

Overall a clean friendly place. The resort is perfect for a family vacation. The staff is helpful in solving any problems. There are many entertainment opportunities for all ages within the complex as well.

Review collected in partnership with Best Western

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Saginaw, Michigan
Top Contributor
133 reviews 133 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 1, 2015

This was an unusual stay for many reasons. We stayed there specifically to let the grand nieces swim. Checking in we noticed a sign saying the pool will be closed the next morning for a week for scheduled maintenance. There was not a mention of this when we reserved just a week or so prior but we lucked out. Our... More 

Was this review helpful? Yes 1
New Orleans, Louisiana, Usa
Top Contributor
156 reviews 156 reviews
35 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 31, 2015

We did a lot of business here for years and sadly a few years have gone by and were unable to return. Now that we are back we are happy to be back at this location for our business meeting and the staff is overly friendly and very accommodating. Thank you so much for having us back.

Was this review helpful? Yes 1
Ann Arbor, Michigan
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 13, 2015

This motel seems to constantly be repairing the pool and the hot tub, and the rooms seem to have ongoing problems... bath tub did not hold water for a bath a few months ago, this time the phone did not work (broken wire apparently), and the heating system could not get the room temp above about 60 degrees, floor very... More 

Review collected in partnership with Best Western

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