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Comfort Inn Marshall

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204 Winston Drive, Marshall, MI 49068 (Formerly Amerihost Inn)
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Comfort Inn Marshall
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Comfort Inn Marshall
Comfort Inn Marshall
Comfort Inn Marshall
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112 reviews from our community

Traveler rating
    59
    37
    10
    3
    3
See reviews for
27
24
12
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (28)
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There are newer reviews for Comfort Inn Marshall
See the most recent reviews
Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed April 6, 2014

We stayed overbite after seeing Don Rickles at Firekeepers Casino. The room was very clean, and in excellent shape (except for a squeaky refrigerator door!). There were plenty of towels, and the bedding was nice and comfy, except that the pillows were too firm-but after all, I did not expect luxury-quality pillows! The free breakfast was delicious, with very good... More 

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hi Anita M! Thank you for your review of your stay at the Comfort Inn of Marshall. I am very pleased to see that you enjoyed your stay with us, and that our Team did a great job taking care of you. I will be sure to share your comments with the Team, as we always welcome guest feedback, and... More 

Fraser, Michigan
1 review
5 of 5 stars Reviewed March 27, 2014

From the moment I arrived Leann. Was very friendly and check in was a breeze. Great breakfast in the morning and the soup and cookies in the evening made me feel like this place actually cared about there guests. To top it off the rooms were extra clean and the linens seem to be in like new condition.

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello Davethorn! Thank you for taking the time to review your stay at the Comfort Inn of Marshall. We are very pleased to see you enjoyed your stay, and that our Team did a great job taking care of you. I will be sure to share your comments with Team, especially LeeAnna, as we always enjoy getting feedback from our... More 

Tehkummah, Canada
1 review
5 of 5 stars Reviewed March 8, 2014

The staff was friendly and welcoming--at our request the desk clerk made a dinner suggestion which we thoroughly enjoyed--downtown to the Stagecoach Bar. The hamburger I had was specially concocted to my wishes and was better than the one I had had at Margaritaville in Fla. A Grand Rapids brew was suggested and it was most delicious. The downtown area... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello Mary H, Thank you for reviewing your stay at the Comfort Inn of Marshall. I am very pleased to see you enjoyed your time with us, and that our Team did a great job taking care of you! I will be sure to share your comments with the Team, we always love getting feedback from our guests, especially when... More 

Whitmore Lake, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 8, 2014

The room was great - fluffy bedding, clean, nothing chipped/worn. The cheery "Good Morning" from the front desk staff was a fun way to start my day. The location was great for my trip - right off the highway, close to my destination, and lots of convenience stores (gas, drug, food, department) were a quarter mile away. The rooms didn't... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello D L, Thank you for taking the time to write a review of your stay with us at the Comfort Inn of Marshall. I am very pleased to see that you enjoyed your stay and I will be sure to share your comments with the Team. We always enjoy getting feedback from our guests, whether it be positive or... More 

Grant, Michigan
1 review
3 of 5 stars Reviewed February 19, 2014

Everything was great......Right up to the part my wife couldn't get a decent amount of time to sleep in, due to snowblowers going at 7;30 am right outside our window. I would suggest waiting until 11 am to begin such work. I understand it needs to be done, however, people enjoy being able to relax and sleep in once in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello Tyler D, Thank you for taking the time to review your stay at the Comfort Inn of Marshall. I apologize that your stay was not to your complete satisfaction. In Michigan winter can certainly be difficult, but we are always very conscientious of what time we are running vacuums, snow blowers, etc. as we know not everyone has to... More 

Aurora, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2014

This hotel would have been a 5, but our room smelled like smoke. (This is a non-smoking hotel). The breakfast was very good. We did not swim, however the pool looks nice. Rooms were clean. Beds were comfortable, with nice, fluffy duvets. I'd stay here again.

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello Vivian G, Thank you for taking the time to write a review of your stay at the Comfort Inn of Marshall. I am pleased to see that you enjoyed your time with us, and will be sure to share your comments with the Team. We love hearing from our guests, and use your feedback to improve the quality of... More 

Tawas City, Michigan
1 review
3 of 5 stars Reviewed February 2, 2014

Nice friendly staff rooms are clean but the bed in the king room was hard and very uncomfortable. We got up in the morning and it felt like we had slept on the floor!! They had a decent breakfast and the staff member did make a fresh pot of coffee for us kind of late in the morning which was... More 

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Dear Rickkrumm, Thank you for taking the time to review the Comfort Inn of Marshall. As always we enjoy getting feedback from our customers, and we use it to help us provide the most pleasant stay possible for our guests. I'll be sure to share your comments with the Team. I am very happy to see that our Team did... More 

Marshall, Michigan
1 review
5 of 5 stars Reviewed January 20, 2014

Hands down one of the best experiences I've had at a hotel. Me and my colleagues travel a lot and stay in hotels all over the country. Professional, attentive, and courteous are understatements when describing the staff at the Comfort Inn in Marshall Michigan. Ally went above and beyond to make sure we were happy and taken care of. I... More 

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hi TroyHicks1977, Thank you for writing a review of your stay at the Comfort Inn of Marshall. It was a pleasure having you stay with us, and I'm glad to see that you enjoyed your stay. We appreciate your feedback and wonderful comments about our staff and your stay. I will be sure to share them with the Team, especially... More 

1 review
5 of 5 stars Reviewed January 20, 2014

Breakfast was great every morning, Allie took very good care of us. The Pool, spa and sauna were more than useful. The staff did whatever was necessary to make our groups stay comfortable.Hope to stay there again the next time were in town.

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hi Evan777, Thank you for taking the time to write a review of your stay with us at the Comfort Inn of Marshall. I'm happy to see that you enjoyed your time with us, enjoyed the great pool area, and that our Team did a great job in taking care of your group. I will be sure to share your... More 

New York City, New York
1 review
5 of 5 stars Reviewed January 20, 2014

It was a great stay and great rooms the spa was amazing , the breakfast was great especially with Ally , who was friendly every morning and always there for a helping hand !! Wake up calls were always on time , the staff was very prompt and the rooms were always clean . Definitely staying here again

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hi CaseyB2330, Thank you for your review of the Comfort Inn of Marshall. I'm very pleased to see that you enjoyed your stay with us, and that our Team did a great job in taking care of you. I will be sure to share your comments with the Team, as we appreciate and enjoy the feedback we get from our... More 

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