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Comfort Inn Marshall

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204 Winston Drive, Marshall, MI 49068 (Formerly Amerihost Inn)
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1 room 1 guest
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Comfort Inn Marshall
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136 Reviews from our TripAdvisor Community

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Traveler rating
    72
    44
    12
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    4
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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  • All months
    (136)
  • Mar-May only
    (34)
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Columbia, Missouri
1 review
2 of 5 stars Reviewed 2 weeks ago

I was charged a $2.00 fee for a safe I did not use. I should have noticed the fee and taken care of it at checkout. When I later noticed the fee and contacted the hotel, I was told I had agreed to the use of the safe at check-in along with agreeing to not smoke or have a pet.... More 

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello David G, Thank you for reviewing your stay at the Comfort Inn of Marshall. I am so sorry to hear that your stay was not to your complete satisfaction. Unfortunately the safe fee is an automatic charge on the bill, however we have no problem removing the charge when asked. I apologize for the issues you encountered with the... More 

Midland, Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Our room was very neat and clean. Bed was comfortable and breakfast was typical free continental. Would highly recommend and I would stay here again in a heartbeat! Staff was friendly! Easy to find hotel from the expressway and Marshall is a quaint little town.

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

labsonhurley, Thank you so much for reviewing your stay at the Comfort Inn of Marshall. I am happy to see that you enjoyed your stay with us, and that our Team did a great job taking care of you. I will be sure to share your comments with them, as of course we always enjoy receiving positive feedback from our... More 

Beaverton
1 review
4 of 5 stars Reviewed 4 weeks ago

Very helpful service. The breakfast is fantastic, everyday. I am on week 7 of an 8 week stay and it has been very good. I have had 6 different rooms and they have all been clean. The wi-fi can be a little iffy, but that is my only real complaint.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello Steve, Thank you so much for reviewing your stay at the Comfort Inn of Marshall. It has been a pleasure having you stay with us, and I'm so glad to see that we have been providing great accommodations for you. 8 weeks is a long time to be away from home, and we want to make the Comfort Inn... More 

La Grange Park
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was very nice. The beds were wonderful. They had a very nice pillow selection. Breakfast was really good. Their was a wonderful selection of foods to choose from. Very close to the expressway.

Review collected in partnership with this hotel

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Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hi mojoyce1, Thank you for taking the time to review your stay at the Comfort Inn of Marshall. I'm happy to see that you enjoyed your stay with us, and I will be sure to share your comments with the Team. It is always a pleasure to receive positive feedback from our guests. We look forward to seeing you next... More 

Manchester, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 20, 2015

Good location however now is dated and looking worn out. Beds are comfortable and rooms are big enough for a family of 4. Breakfast is average and cold. Pool is nice and warm. Expensive for what they offer.

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello Hasan100, Thank you for reviewing your stay at the Comfort Inn of Marshall. We appreciate your comments as we take all guest feedback into consideration when making decisions about our property. I will be sure to share your comments with the Team, Of course I know they will appreciate it. I apologize your stay was not to your complete... More 

Normal, Illinois
1 review
5 of 5 stars Reviewed July 18, 2015

Jessica, the GM is the best. Remembers me each year. The staff is top notch. They often have nice things to say as guests walk by them. The indoor pool is great and the breakfast is excellent. Love this place and will be back again next year!

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hi David! Thank you for taking the time to review your stay, or should I say stays! at the Comfort Inn of Marshall. As always it was a pleasure having you and your family stay with us. We love seeing you each year, and I appreciate your kind words tremendously. I will be sure to share your review with the... More 

Wheaton, Illinois
1 review
5 of 5 stars Reviewed July 15, 2015

The motel was clean and comfortable, at a decent price. It was close enough to town, and they suggested an excellent restaurant for dinner. The town of Marshall is a very interesting town, full of old homes of various architectural styles. I enjoyed walking around town after dinner. It was an enjoyable evening.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello Kurtc59, Thank you for reviewing your stay at the Comfort Inn of Marshall. I'm happy to see that you enjoyed your stay and that our Team did a great job taking care of you. I will be sure to share your comments with them, as of course we always enjoy receiving positive feedback. We hope to see you again... More 

Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

We really enjoyed our stay here. Everyone was so friendly and gave us great ideas for dinner and things to do. Would absolutely stay here again. The pool was very comfortable, I wish it was open till 11 though. Go to the Dark Horse Brewery if you get the chance.

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hi angelface71460, Thank you for taking the time to review your stay at the Comfort Inn of Marshall. It was a pleasure having you stay and I'm glad to see you enjoyed your time with us. I will be sure to share your comments with the team, as I know they will be grateful for the positive feedback. We hope... More 

Gilbert, Arizona
2 reviews
5 of 5 stars Reviewed July 13, 2015

Spent a night here after reading good reviews. Was a pleasant stay. Rooms are quiet, VERY clean. Staff was very helpful. The breakfast was excellent, not just carbs and sugar. Will definitely stay again when in the area.

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hello gailh454, Thank you for taking the time to review your stay at the Comfort Inn of Marshall. I'm happy to see that you enjoyed your visit, and I will be sure to share your comments with the Team. I know they will enjoy hearing that they did a great job taking care of you during your stay. It was... More 

Roberts, Wisconsin
Level Contributor
3 reviews
4 of 5 stars Reviewed July 8, 2015

Good place. My only problems were minor. The door latch was screwed up so sometimes I had to work the key card several times, but it was a mechanical problem with the handle. Then sometimes it wouldn't latch when I closed it from the inside. I'm not crazy about the window unit air conditioners, and this one didn't really seem... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica N, General Manager at Comfort Inn Marshall, responded to this review

Hi JcBroke60, Thank you for taking the time to review your stay at the Comfort Inn of Marshall. I'd like to apologize that your stay was not to your complete satisfaction. I can assure you we will look into the items mentioned and take care of them right away. I'm so sorry we were not able to take care of... More 

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