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Hampton Inn Marshall

Certificate of Excellence
2.5 of 5
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325 Sam Hill Dr., Marshall, MI 49068
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Hampton Inn Marshall
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Ranked #2 of 3 Hotels in Marshall
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Cathy W Grand Rapids, MI
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128 reviews from our community

Traveler rating
    62
    40
    16
    8
    2
See reviews for
50
14
7
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, MI
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice place to stay, modern facility nicely furnished but had terrible service from the staff prior to my stay. Needed assistance with my group and requested further information and never received a return call. Rooms are nice, lobby area was nice and breakfast was great.

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Saginaw, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Reserved two rooms for a girls weekend. Had a minor problem with heating, but staff immediately addressed the issue and moved us. Staff is friendly and responsive. Hotel is clean and the rooms smelled fresh. Have stayed at this location several times and will continue to do so when in Marshall.

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Chelsea, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great location with easy access to downtown Marshall. Front desk staff was extremely helpful and polite. Check in process was quick and easy. They were helpful in finding our group with transportation around the area.

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Norwood, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned to this hotel since I had a good experience in June 2013. My room had recently been updated and was fresh. The bed was new. The linens were of good quality & clean...and I am picky about my bed!! Love Hampton's comp breakfast to start my long day and the goodie bag for throughout my day. Nice touch!! As... More 

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Clio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

When we arrived the lobby was full of youth wrestlers and their parents, but the staff did not seem rattled at all. The hotel was full of kids running everywhere and still the staff was able to resolve a noise complaint I made, before I was even able to return to my room. The staff was extremely friendly and provided... More 

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

hotel was comfortable clean and staff was mostly friendly. Pool had way too much chlorine and was hard to stay in because of it. breakfast was good with enough choices. convenient location close to freeways

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marla n, Manager at Hampton Inn Marshall, responded to this review

Thank you so much for your review. We appreciate you taking the time to share your thoughts. We hope to see you again! More 

Flint, Michigan
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is small, the staff not very pleasant, and very overpriced for the location. I stay at this chain of hotels often and this was one of the worst experiences. The pool is very small and at one time felt the number of children in the pool made it very unsafe. The only exercise equipment in their fitness center... More 

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marla n, Manager at Hampton Inn Marshall, responded to this review

Thank you for taking the time to share your thoughts with us. I am so sorry that the pool felt overcrowded during your stay. We want all of our guest to feel safe and be extremley satisfied while with us. I would love to speak with you more about your experience. More 

1 review
5 of 5 stars Reviewed March 13, 2015

Just passing through on way to Chicago and saw this Hotel from side of the road. As a Hilton Honor member I decided to stay at this Hampton Inn as opposed to the Holiday Inn next door. I have to say this Hotel is top notch and a great play to stay. We arrived at 12:30am and Tammi at the... More 

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marla n, Manager at Hampton Inn Marshall, responded to this review

Thank you so much for the kind words! We hope that if you are ever traveling this way again you will come and see us! We are just about finished with our remodel on our first floor , so make sure you visit again! More 

Detroit, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

I've stayed at this location many times for work purposes so when we wanted to go to Firekeeper's Casino, we decided to stay here as it was 6 miles away. Clean, comfortable, like the microwave and fridge in the room. Breakfast has a lot of choices.

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marla n, Manager at Hampton Inn Marshall, responded to this review

We appreciate that you would choose us not only for your work needs but your fun times too! Hope to see you again soon. More 

Hiawatha, United States
1 review
4 of 5 stars Reviewed March 10, 2015

We stayed here two nights, rooms were clean, service was excellent, breakfast was great, WiFi wasn't the fastest ever but allowed me to get work done. I highly recommend this hotel if you're in the Marshall Area.

Review collected in partnership with Hampton

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marla n, Manager at Hampton Inn Marshall, responded to this review

Thank you for your review! I am so sorry that the internet was slow during your visit. We can definitley help you with that issue next time you are with us. Thank you for the kind words the staff really appreciates it! More 

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