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All 3 Marshall hotels

Holiday Inn Express Marshall

2.5 of 5 Hotel   |   329 Sam Hill Dr, Marshall, MI 49068
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Ranked #3 of 3 hotels in Marshall
A recent review
3 of 5 stars Reviewed January 22, 2014
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36 people have reviewed this hotel

Traveler rating
    10
    14
    9
    2
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Marshall, Michigan
1 review
2 of 5 stars Reviewed 5 weeks ago

I had my 6 year old bday party there. very accommodating for the party, However we had a kids suite, nice size. Here are my issues; _ coffee splats in kitchen sink _ Trim where linoleum meets carpet, corner is missing exposing metal, my child stubbed his toe on this 3 times _Found a gooey sticky play phone in the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Dear anna m, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2014

The treadmills in the fitness room are not working properly. Furthermore the key to enter the fitness room would not work and a hotel employee was required to unlock the door. There was an empty container of sanitary wipes and the equipment was dirty.

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IHGCare, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Dear CornfieldsIllinois, Thank you for taking the time to review our property. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your valuable feedback regarding the room and will forward it to our management team for the purpose of bringing improvements needed.... More

Waterford, Michigan, United States
Top Contributor
65 reviews 65 reviews
30 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 3, 2014

I stayed here because Firekeepers Casino was sold out of rooms and was booked in this hotel free. It was a pleasant surprise, very clean, nice indoor pool, nice free breakfast buffet like all of the IHG Expresses. The staff was friendly but a couple of them were a bit on the testy side when my first night was upgraded... More

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New York City, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 20, 2013

Marshall Michigan is a quaint historic town with a casino nearby, but not a major tourist attraction. This property proved to be an excellent value when passing through one evening. The 2-queen bed room was very generously sized, contained a fridge with microwave and the third floor location was very quiet. The bed was comfortable with abundant linens, the bathroom... More

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 10, 2013

Stayed here to attend Festival of the Forks in Albion. Very friendly staff. Very clean and comfortable room with microwave and mini fridge. Bed very comfortable with plenty of pillows, nice fresh crispy linen, nice fluffy towels. Free breakfast was good and offered more than just a continental breakfast. Free popcorn in the evening. A good spin on things, the... More

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Middle Tennessee
Top Contributor
109 reviews 109 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed August 19, 2013

We stayed at the hotel when we were visiting in the Battle Creek area. It was in a good location and the service was very good. We had requested a room with a refrigerator-the first room didn't have one, but they quickly gave us another room with a refrigerator. I recommend this hotel.

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Senior Contributor
29 reviews 29 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 20, 2013

The hotel staff was extremely courteous and helpful, even at 11 p.m. The room was very clean and large with a mini fridge in room. The hotel also offered a free breakfast and wifi. Overall, a good place to spend the night off of I 94.

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Memphis, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 6, 2013

large clean rooms. intelligent and helpful staff. Breakfast in the morning is good, free pizza in the evening. Right on 94 and minutes to Michigan avenue The pool is tiny and ice cold but overall a nice place.

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Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

It was a great stay with good customer service. I didn't stay in the room for long Becuz I was Doing a lot of work, but it was in a great area, very clean, and was a nice setup. I wasn't able to use the pool or exercise area but it looked awesome and very clean. I like how there... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed June 22, 2013

My husband and I had an accident on the highway near Marshal in which our car and trailer were totalled. It was a Saturday afternoon and we managed to get the last hotel room in town. My husband had been injured and in a wheelchair and we had few belongings with us. The hotel staff were extremely helpful to us... More

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Additional Information about Holiday Inn Express Marshall

Also Known As:
Holiday Inn Express Marshall Hotel Marshall
Holiday Inn Express Marshall Hotel
Holiday Inn Marshall
Marshall Holiday Inn
Address: 329 Sam Hill Dr, Marshall, MI 49068
Phone Number:
Location: United States > Michigan > Calhoun County > Marshall
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Marshall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Marshall 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Marshall Hotel is just minutes east of Battle Creek and offers guest rooms that are beautifully appointed and feature many highly requested items for this mid-market hotel. We have the 'Simply Smart' Free Deluxe Breakfast, High Speed Internet, Fitness Center, In-Room Coffee Makers, Voicemail, In-Room Irons and Ironing Board and Hair Dryers, Indoor Pool, Spa Rooms, and Kids Suites all bring you back to your Home Away From Home in Historic Marshall, Michigan. ... more   less 
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