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Holiday Inn Express Marshall

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329 Sam Hill Dr, Marshall, MI 49068
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Holiday Inn Express Marshall
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63 Reviews from our TripAdvisor Community

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Berkeley, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 7, 2015

no complains, except I wish the windows opened,,,and of course, the towels are industrial grade, as in all hotels, breakfast was good, and I will stay there again when travelling in and about the area

Helpful?
Thank jibjab b
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

Bellaire, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 28, 2015

The whole building is very clean. They have great beds, helpful staff, and a nice breakfast. I would stay there again. There is a nice work out room and pool. The location is convient and the area was quiet.

Helpful?
Thank Carolynn N
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

1 review
1 of 5 stars Reviewed October 19, 2015

I am a seasoned traveler who stayed at this hotel as part of a block of rooms for a wedding. Two weeks after my stay I found that my card was charged three separate times. All at increased rates. I followed up with the so called manager Kelly and was told she would look into it. I had to call... More 

Helpful?
Thank Andrius V
IHGCare, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Dear Andrius V, Thank you for taking the time to write your review. We are sincerely sorry for this unfortunate incident surrounding the charges placed to your credit card. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to obtain more information. We look forward to... More 

Kingsville, Canada
Level Contributor
202 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed October 17, 2015

This is a clean comfortable and quiet hotel, spacious rooms and friendly staff. The hotel is on the edge of town and Marshall is well worth exploring with the largest collection of early American architecture in the country. This is a nice hotel to stay to do this.

Helpful?
Thank Charlie499270
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us as well as our beautiful town. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

Silicon Valley
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 17, 2015

This truly is the nicest Holiday Inn we've ever stayed at. It was spotlessly clean, and the included continental breakfast actually had eggs and sausage, among other good stuff. Not just cereal and fruit. The staff seemed very friendly. We will definitely stay there again.

Helpful?
Thank BayLeaves
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us in special our breakfast. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

Cadillac, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed September 25, 2015

Kimberly the front desk clerk was friendly and helpful. My boyfriend and I said we were going to walk to the Dark Horse brewing co and she recommended a cab service that runs on donations in case we didn't want to walk (it's only a 2 mile walk from the hotel). We decided to walk anyway to see the interesting... More 

Helpful?
Thank oatmeal_cookies88
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we will be sure to share it with Kimberly. We hope you will visit us again. Sincerely, HIE Marshall Management More 

Denver, Colorado
Level Contributor
229 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 24, 2015

I am a travel road warrior and have always used Holiday Inn and Expresses and have been to this one a couple of times now,. It is totally updated and very clean, comfortable and consistent as the brand should be no matter where you are in this great country. The front desk staff are extremely friending and welcoming you to... More 

Helpful?
Thank 07BigBlue
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

Toledo, Ohio
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 21, 2015

A sudden change in hotel reservations proved to be an awesome trip. Changes from Battle Creek to Marshall on a whim because it was closer to our target and decided to check out Marshall based on a suggestion from the desk clerk. What an awesome decision. The city of Marshall MI is worth every moment spent there. What a hidden... More 

Helpful?
Thank Patti P
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us as well as our beautiful town. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

Grand Rapids, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 5, 2015

WE stayed here one night and we have to say that all was great we even got Jaccuzzi right in the bedroom. We felt in our twenties again. Thank you for making our stay FUN. I NEVER watched TV from Bathtub before....

Helpful?
Thank Kevin C
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 27, 2015

We booked 4 rooms for my husband, who is retired military, and our children. We were told at the time of our booking that we could get the military rate when we showed our military ID at check in. At check out we were billed for the full rate and now they are saying that the military rate can only... More 

Helpful?
Thank GardnerLusby
IHGCare, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Dear GardnerLusby, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the issues you had with your reservations and for falling short of your expectations regarding front desk staff. We give the utmost importance to our guest comments as they help us improve and continually provide the best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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