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Fairfield Inn Detroit Troy / Madison Heights

2.5 of 5 32800 Stephenson Highway, Madison Heights, MI 48071
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Fairfield Inn Detroit Troy / Madison Heights
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Fairfield Inn Detroit Troy / Madison Heights
Fairfield Inn Detroit Troy / Madison Heights
Fairfield Inn Detroit Troy / Madison Heights
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73 reviews from our community

Traveler rating
    15
    30
    18
    7
    3
See reviews for
20
11
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, Dc
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had all been as expected the location and price would have been a good value (the employees were friendly) but there were a few problems that need to be addressed. The heaters make a lot of noise (we had to be moved to a different room because one was particularly loud and cost us two nights of sleep). The room... More 

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Ray S, Public Relations Manager at Fairfield Inn Detroit Troy / Madison Heights, responded to this review

Dear Dcdavel, We do appreciate you taking the time to let us know about your experience, your comments about your stay will be shared with the staff to further improve on the quality of service we have to offer. We hope to see you again in the near future. More 

Top Contributor
57 reviews 57 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 20, 2014

Front desk staff was friendly. Room was clean. We were on the second floor and it sounded like the people in the room above us were moving furniture well past midnight. When booking online there was an error. Had to call the number provided. The person on the other end of the phone sounded like they were at home, it... More 

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Peter S, Guest Relations Manager at Fairfield Inn Detroit Troy / Madison Heights, responded to this review

Dear jojobacon, Thank you for taking the time to share a review of your stay at the Fairfield Inn by Marriott Detroit Troy/Madsion Heights. I am glad that your in-person experience with our staff was friendly and welcoming, and that our standards of cleanliness surpassed your expectations. I apologize that your experience while booking your reservation was problematic, unprofessional and... More 

Petoskey, Michigan
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 22, 2014

I stayed at this hotel because the Marriott, which was similarly priced, was full. What a difference in what you get for your money. This hotel is rundown and in bad need of a renovation. The bathrooms are long, small and narrow. Paint was chipping off the door and wall in the bathroom. It looks like it hasn't been renovated... More 

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Peter S, Guest Relations Manager at Fairfield Inn Detroit Troy / Madison Heights, responded to this review

Dear Valued Guest, Thank you for taking the time to share a review of your experience at the Fairfield Inn by Marriott Detroit Troy/Madison Heights. I apologize that the condition of our property didn't meet your expectations. I also apologize for the inconvenience you experienced with Internet connectivity. We will continue to strive to provide the highest quality standards, good... More 

New Orleans, Louisiana
Top Contributor
108 reviews 108 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed September 11, 2014

This place is significantly overpriced for the experience I had. For starters, the bathroom is very small (this isn't necessarily a big deal for me, but it was for my friends who had a difficult time navigating the space). Second, a loud noise woke me up at 6am (they are either doing contradiction on site or right next door), and... More 

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Peter S, Guest Relations Manager at Fairfield Inn Detroit Troy / Madison Heights, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review of the Fairfield Inn by Marriott Detroit Troy/Madison Heights. While I am happy to hear that you enjoyed the comfort of our beds and our breakfast offering, I am disappointed that you were faced with comfort issues that caused you to question the overall value of your... More 

Travelers are raving about these Madison Heights hotels

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

We recently took a family vacation to the Detroit area. We wanted to go to the Ford Museum and Greenfield Village, the Zoo, and the Michigan Science Museum. We chose the Fairfield Inn. We found it a little out of the way, but at the same time, it was not an issue getting where we needed to get, with easy... More 

Was this review helpful? Yes 1
Rocky River, Ohio
Top Contributor
54 reviews 54 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 26, 2014

I was up here work. I seem to stay at the Fairfield inn a lot Witt this company I work for. The staff was pretty nice there I didn't see them much working 84hrs a week. My only annoyance doesn't have to do with the hotel it's the state of michigan in that area. The roads are terrible in that... More 

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Christiansted, St. Croix
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2014

I stayed in this motel for 5 nights and was very pleased at how clean the hotel was kept and how the staff did all they could to make me comfortable. I was impressed with the breakfast buffet- the variety, temperature, and flavor.Having coffee available in the lobby 24 hours a day was an added plus for me. I had... More 

Was this review helpful? Yes 1
Windsor, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 17, 2014

It's been a while since I've pulled into a hotel and got that sinking feeling in my chest. I was with my 16 year old daughter on a shopping trip to Oakland Mall and being a Marriott member, we stayed here on points. I still wouldn't stay again. The property is very run down and had a Motel 6 type... More 

Was this review helpful? Yes 2
Ray S, Public Relations Manager at Fairfield Inn Detroit Troy / Madison Heights, responded to this review

I appreciate you taking the time to complete the survey and letting the hotel know about your recent experience. Your comments will be shared by the staff members to further help improve the quality and service you come to expect from us. If there is anything else you might need pertaining to this stay please contact me at the hotel... More 

Harbor Springs, Michigan
Top Contributor
215 reviews 215 reviews
64 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed June 1, 2014

This particular Fairfield Inn by Marriott is well located in a Detroit suburb. It is near I-75 and thus within easy distance of downtown Detroit, in Madison Heights, near the bustling suburb of Troy. Complimentary breakfast is generous as is the breakfast area. The rooms, as previously noted, are small and and sparse. Beds and pillows are comfortable, up to... More 

Was this review helpful? Yes 1
Ray S, Guest Relations Manager at Fairfield Inn Detroit Troy / Madison Heights, responded to this review

Thank you for taking the time to complete the survey and hope to see you again in the near future. More 

Indiana
Top Contributor
175 reviews 175 reviews
166 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed May 30, 2014

Royal Oak has not hotels. Hence, I stay here. I had a free night. Nice breakfast. Friendly staff. Convenient to I 75. Walk three blocks west to nearby gym, coffee shop, and grocery store. Just 3 miles to Royal Oak. Clean rooms. Never had a problem. Bargain rates. (I redeemed Marriott points.)

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn Detroit Troy / Madison Heights

Address: 32800 Stephenson Highway, Madison Heights, MI 48071
Location: United States > Michigan > Madison Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Detroit Troy / Madison Heights 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn Detroit Troy / Madison Heights Hotel Madison Heights
Fairfield Inn Madison Heights
Fairfield Madison Heights
Madison Heights Fairfield Inn

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