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Fairfield Inn Detroit Troy / Madison Heights

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32800 Stephenson Highway, Madison Heights, MI 48071
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Fairfield Inn Detroit Troy / Madison Heights
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Fairfield Inn Detroit Troy / Madison Heights
Fairfield Inn Detroit Troy / Madison Heights
Fairfield Inn Detroit Troy / Madison Heights
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81 Reviews from our TripAdvisor Community

Traveler rating
    15
    34
    22
    7
    3
See reviews for
23
11
11
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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DongGuan, China
Top Contributor
53 reviews 53 reviews
46 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

No frills, old hotel. Layout is odd-- elevator entrance is outside the lobby doors, lobby layout is so awkward that it makes breakfast uncomfortable. Service isn't special, but passable. That being said, this hotel is probably OK. It's reasonably priced, in a safe location if you need to be in that area, and is relatively clean. This hotel is nothing... More 

Was this review helpful? Yes
New City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel room was quite small and very old looking. Really needs a face lift. Breakfast was very good and staff were nice. We have had very good experiences at Marriott hotels and this was a little disappointing.

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Muskegon, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was clean and nice. The breakfast was very nice, but get there early on Sunday because they may run out of items. Outside of some guests thinking the breakfast area was their gathering spot to sit and chat and stay long after they had eaten, it was nice. Although we prefer hotels with inside hallways, the area around... More 

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Harbor Springs, Michigan
Top Contributor
274 reviews 274 reviews
71 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this particular Fairfield Inn in the past and reviewed it one year ago. My comments from then remain valid. It is well located, comfortable beds, good breakfast, pleasant staff. At the same time, it is an aging facility which has been reasonably maintained.

Was this review helpful? Yes
San Francisco, California
Top Contributor
62 reviews 62 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is not the newest Fairfield Inn on the block but for my trip was ideal. If you have business in Troy or the surrounding area this might do: it had everything I needed - good breakfast, clean, nice room , friendly reception.

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Williamsburg, Va
Top Contributor
160 reviews 160 reviews
36 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed April 16, 2015

This was a quick two night business trip. Friendly, quick check in. I had a king room, a bit tight but had small refrigerator and microwave. Complimentary guest reception Mon-Wed, which had great salad, veggies, meatballs one night and chicken the other. I'm vegetarian and enjoyed the salad and veggies, both were fresh. There's a decent exercise room as well.... More 

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Norwalk, Ohio
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2015

The Detroit Curling Club always arranges for a special rate at the Fairfield Inn for bonspiels. I've been staying here on those trips for three years. I've found the front desk staff to be courteous and great with information. The rooms needs a bit of work (wall paper in places and an occasional errant HVAC unit) but it's usually quiet.... More 

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed January 29, 2015

Although this was not my first visit, each stay begins at the front desk; the staff have always been very friendly, respectful and efficient... a great beginning to my stay! The room and the bathroom were quite clean, the bed and pillows were comfortable, towels and linens had that lovely, fresh-laundered smell. The heating system worked effectively (a must in... More 

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Washington, Dc
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 30, 2014

Had all been as expected the location and price would have been a good value (the employees were friendly) but there were a few problems that need to be addressed. The heaters make a lot of noise (we had to be moved to a different room because one was particularly loud and cost us two nights of sleep). The room... More 

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Ray S, Public Relations Manager at Fairfield Inn Detroit Troy / Madison Heights, responded to this review

Dear Dcdavel, We do appreciate you taking the time to let us know about your experience, your comments about your stay will be shared with the staff to further improve on the quality of service we have to offer. We hope to see you again in the near future. More 

Top Contributor
57 reviews 57 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

Front desk staff was friendly. Room was clean. We were on the second floor and it sounded like the people in the room above us were moving furniture well past midnight. When booking online there was an error. Had to call the number provided. The person on the other end of the phone sounded like they were at home, it... More 

Was this review helpful? Yes
Peter S, Guest Relations Manager at Fairfield Inn Detroit Troy / Madison Heights, responded to this review

Dear jojobacon, Thank you for taking the time to share a review of your stay at the Fairfield Inn by Marriott Detroit Troy/Madsion Heights. I am glad that your in-person experience with our staff was friendly and welcoming, and that our standards of cleanliness surpassed your expectations. I apologize that your experience while booking your reservation was problematic, unprofessional and... More 

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