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All 9 Madison Heights hotels

Residence Inn Detroit Troy/Madison Heights

3.0 of 5 Hotel   |   32650 Stephenson Highway, Madison Heights, MI 48071
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Ranked #2 of 9 Hotels in Madison Heights
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 18, 2014
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56 reviews from our community

Traveler rating
    30
    18
    2
    3
    3
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16
10
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2014

We recently stayed here during the August 15-16 weekend. I highly recommend staying here..the beds and pillows were very comfortable. All the staff were very friendly, and the rooms very clean and huge. The rooms are equipped with a nice kitchen, utensils etc..the fridges even have an ice maker which was great for our beverages! We have stayed at much... More

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ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you so much for sharing your experience at our hotel on Trip Advisor. We appreciate you taking the time out of your day. We hope to see you back with us soon so you can see our newly renovated exterior buildings. Have a wonderful day! More

Port Neches, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 18, 2014

Yes, you can sleep 6 in the "penthouse" but I hope you're all planning on going to sleep at the same time because there aren't any interior walls--just partial ones. Sleeper sofa and fold down bed downstairs and loft with half wall upstairs. No handicapped access. Hotel is being remodeled and looks AWFUL--they recaulked around the upstairs window, but didn't... More

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ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you for taking the time to review our hotel. We do understand that the appearance of the hotel is currently less than appealing, but it is all in an effort to improve the hotel as a whole for the future. I have gone over your list of items with my maintenance department and executive housekeeper to find out what... More

Connecticut
Top Contributor
58 reviews 58 reviews
44 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed at the Residence Inn Detroit Troy for 4 nights, in a bi-level suite. It was about a 20 or 30 minute drive to the Cobo Center, depending on traffic. The suite was cute. It had a queen bed and bathroom in an upstairs loft area. On the first floor there was a Murphy bed, a sofa in the... More

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ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you so much for taking the time to review our hotel. We are pleased that you had an enjoyable time with us. I would like to thank you for pointing out some of your concerns as it helps us to further enhance the stays for future guests. 1) I apologize that the thermostat was in an acquired location. I... More

Iowa
Top Contributor
102 reviews 102 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 25, 2014

We are gold Reward Marriott members and decided to stay at this Residence Inn because of the location. It is an older property, however the appliances, furniture, linens etc are updated. Our suite was big and clean, the breakfast selection was good, and the staff professional and friendly. When our travels take us back to the Troy/Madison Heights area we... More

Was this review helpful? Yes 1
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you for taking the time to write a review about your stay at the Residence Inn. We are happy that we were able to make feel at home and look forward to your next stay. Have a great day! Justin More

Shelby Township, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

I'm not a frequent guest at extended stay hotels so I can't comment on how this compares to others. We stayed here for three nights and were interested in this type of hotel because we liked the idea of having our own space to cook as well as a spot to spend a night in watching a movie. Also, the... More

Was this review helpful? Yes 1
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you, Patrick, for taking the time to share your experience on Trip Advisor. We are glad you enjoyed your stay with us and hope to see you again soon when traveling to the Troy/Madison Heights area. Have a great day! Justin More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 14, 2014

I greatly enjoyed my experience at this residence inn. The rooms were very well kept and the staff was nothing but friendly. Breakfast was hot and delicious every day and the times I ate dinner at the hotel I left feeling satisfied. I would recommend staying here to any friends or family.

Was this review helpful? Yes 2
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate you taking a few moments out of you day. It was a pleasure having you stay with us and hope to have you back soon. Best Regards, Justin Morandini - General Manager More

Burlington, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

I stayed here for the first time during a work tour. I was there for a month. The staff was welcoming and were always willing to go the extra mile to make me feel at home. I highly recommend staying here if you are in the area on business or just visiting. The rooms are big and appliances are updated.... More

Was this review helpful? Yes 2
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you, Warren, for taking the time to review our hotel. We appreciate you taking the time to let people know about your experience and how 'Awesome" Sara is. We hope to see you again soon. Best Regards, Justin Morandini - General Manager More

Buffalo, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2014 via mobile

I stayed her for 3 weeks on business and couldn't be happier. The staff was so helpful with everything. Especially Justin the general manager and Sara at night. You two rocked. My family came and joined and they were so welcoming and kind. If you stay anywhere in this area stay here

Was this review helpful? Yes 1
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank You Mr. Kerl for taking the time to review our hotel, we greatly appreciate it. At Residence Inn, our goal is to make every guest feel as if they are part of the family, we are glad we could accommodate you while your family came to visit and make everything comfortable for you. We hope to see you and... More

Madison Heights, Michigan
1 review
5 of 5 stars Reviewed November 5, 2013

I've now stayed at this hotel twice for almost a month both times. It is a great hotel, and the staff is A+ everyone always has a smile on there face, and care about each person staying at the hotel. I'd recommend this hotel to friends and family. I travel about 95% of the time and when I come to... More

Was this review helpful? Yes
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you Mr. Merchant for taking the time to review our hotel. It is a pleasure having you stay with us and we are pleased that you are enjoying your stay. Our goal is to have our guests feel at home and want to return whenever they are in town. Again, Thank you for taking the time to review us.... More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed October 29, 2013

When traveling for work I make sure that I stay here when I can. The rooms are clean and big, and have new appliances which make it a great environment. The staff is super friendly and accommodating; if your'e in the area you won't regret your decision to stay here over some of the other hotels in the area (speaking... More

Was this review helpful? Yes
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Kyle, thank you for taking the time to review our hotel, it is truly appreciated. It was a pleasure having you stay with us and we hope that your travels bring you to our area again soon. Also, I am glad that you were happy with the evening meals we love being able to make it easier for guests to... More

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Additional Information about Residence Inn Detroit Troy/Madison Heights

Address: 32650 Stephenson Highway, Madison Heights, MI 48071
Location: United States > Michigan > Madison Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Detroit Troy/Madison Heights 3*
Number of rooms: 96
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Also Known As:
Residence Inn Detroit Troy/Madison Heights Hotel Madison Heights
Residence Inn Madison Heights
Madison Heights Residence Inn

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