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Days Inn and Suites Madison Heights

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1331 West 14 Mile Road, Madison Heights, MI 48071
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1 room 1 guest
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Days Inn and Suites Madison Heights
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236 Reviews from our TripAdvisor Community

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Traveler rating
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    86
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (236)
  • Mar-May only
    (54)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (45)
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1 review
1 of 5 stars Reviewed 3 days ago NEW

If I could go stay somewhere else I would but I'm stuck here because I don't have money for another hotel. This place is dirty. I have never been in a place where I wanted to go buy my own cleaning supplies until today. The staff needs to be introduced to a vacuum and someone needs to clean that pool.... More 

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Travelers are raving about these Madison Heights hotels

West Branch, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

The room has dust and crumbs around the edges. We moved a chair and there were crumbs under it. Black hair ball behind the door, and a bead. But that's not the worst, there were a bunch of baby spiders, on the bed, desk and tv, webs from the lamp to the tv. Also 4 people checking in and only... More 

Review collected in partnership with Days Inn

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Days I, Guest Relations Manager at Days Inn and Suites Madison Heights, responded to this review

We are so sorry for how your room was presented to you during your stay with us. We would not tolerate such issues and rest assured that this will be discussed with our housekeeping staff. This certainly not how we’d like you to remember us by and we do hope that you’ll give us another chance to make it up... More 

Springfield, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have stayed here in the past and it is ok cleanliness wise . The staff are very pleasant, The rooms on the 1st floor are said to be all redone, if that is true the carpet in our room was never replaced, ( it had a slit in it at the foot of the 1st bed as you enter... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Days I, Guest Relations Manager at Days Inn and Suites Madison Heights, responded to this review

We are so sorry about the issues you encountered during your stay with us. We will definitely discuss these issues with our housekeeping staff and rest assured that this kind of problem will not be tolerated. We do hope that you’ll consider staying with us again in the future and we promise to give you a much better experience next... More 

Michigan
2 reviews
2 of 5 stars Reviewed 2 weeks ago

My room had not been properly cleaned and dusted, for sometime. The smoke detector malfunctioned my first night. The next morning I placed a maintenance report with the personnel at the front desk. I'm not sure if anyone came by to fix it from maintenance. I did not open the door once I was back in my room. Housekeeping did... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Days I, Guest Relations Manager at Days Inn and Suites Madison Heights, responded to this review

Thank you so much for taking the time to post this review you have of our hotel. We will definitely look into the smoke detector issue you mentioned and rest assured that our maintenance team will work on it immediately. We recognize that there are things we need to update to be able to serve you better and we would... More 

Whitmore Lake, Michigan
2 reviews
2 of 5 stars Reviewed 2 weeks ago

It is obvious that there is no management on the premises. The grounds are littered with rubbish, plus the trash can at the entrance is overflowing. The mattresses need changing as they are sagging in the center. Also, the bedspread needs to be replaced as they are lumpy. Sliding glass doors that do not open could cause a problem in... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Days I, Guest Relations Manager at Days Inn and Suites Madison Heights, responded to this review

We are so sorry about the issues you encountered during your stay with us. We will definitely look into these issues and rest assured that our housekeeping and maintenance staff will work on correcting these issues right away. We do hope that you and your friends will consider staying with us again and we promise to provide you with a... More 

Clarkston, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 25, 2015

Room is bad! Paint is peeling off the ceiling, hair in the bathtub, room updates and horrible ( paint job is very bad) this is a very dirty hotel and we will never use days inn again . The pictures are very deceiving. Hallway is gross and smells like pot

Was this review helpful? Yes
Days I, Guest Relations Manager at Days Inn and Suites Madison Heights, responded to this review

We are very sorry about the issues you encountered during your stay with us. We will definitely discuss these issues with our housekeeping staff and rest assured that these will be worked on immediately. We recognize that there are things that need to be updated and we would like to assure you that we are working on implementing these changes... More 

Ferndale
2 reviews
1 of 5 stars Reviewed July 22, 2015

Computer not workn, pool dirty room smells like smoke, cigarette burns in comforter shower curtain wouldn't stay closed !! It was rigged up !! One bath towel n our room

Review collected in partnership with Days Inn

Was this review helpful? Yes
Days I, Guest Relations Manager at Days Inn and Suites Madison Heights, responded to this review

We would like to apologize for the way the room was presented to you. We will definitely discuss this with our housekeeping staff and rest assured that these issues will be corrected immediately. We do hope that you’ll give us another chance to make it up to you and we promise to provide you with a much better experience on... More 

Detroit, Michigan
1 review
4 of 5 stars Reviewed July 19, 2015

Our stay was nice but they couldn't find us a remote for the TV. And I couldn't use my Wyndham rewards number after we paid for the room. So I missed out on reward points. Other then that everything else was fine.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Days I, Manager at Days Inn and Suites Madison Heights, responded to this review

Thank you very much for your review of the Days Inn & Suites . We greatly appreciate you taking the time to let us know about your stay and we look forward to seeing you again in the future. Sincerely, Management More 

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