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Hampton Inn Detroit / Madison Heights / South Troy

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32420 Stephenson Highway, Madison Heights, MI 48071
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Hampton Inn Detroit / Madison Heights / South Troy
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Hampton Inn Detroit / Madison Heights / South Troy
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321 reviews from our community

Traveler rating
    165
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    30
    8
    4
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75
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108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Detroit / Madison Heights / South Troy
See the most recent reviews
Lone Tree, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 17, 2014

I would recommend this hotel. Reasonable price, comfortable and very clean rooms. Excellent continental breakfast with great service from the staff. Good location, quiet and safe. Easy access to I-75. I would come back just for the breakfast.

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: William Thank you for staying with us at the Hampton Inn Madison Heights. We are very glad that you had a good stay. We are looking forward to having you stay in the future when your travels bring you back to our area. Tom Keller, General Manager More 

Amherst, United States
1 review
5 of 5 stars Reviewed September 16, 2014

Good hotel and very good staff. Stayed 9 days on Business. The room was clean. Good continental breakfast was included with hot and cold options. Coffee, tea, etc available 24/7 and snacks at night. Staff was quick to responded and attentive to detail. Hotel is near many restaurants and stores including large mall and other major stores. Next to route... More 

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Howard Thank you for staying with us and thank you for sharing your comments about your recent stay at the Hampton Inn Madison Heights. We look forward to your next visit. If there is anything that we can do for you in the mean time, please let us know. Tom Keller, General Manager More 

Granger, United States
2 reviews
4 of 5 stars Reviewed September 10, 2014

This hotel is located in a very convenient place, close to a major highway (I-75) and major side roads (13 and 14 Mile). It is also very close to Orchard Mall and several restaurants. The hotel appearance is nice both inside and outside. I did not have the opportunity to use the pool but it is located outside, making it... More 

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Cesar S Thank you for staying with us at the Hampton Inn Madison Heights. Thank you as well for sharing your comments about your stay with us. We look forward to your next visit to the area. Tom Keller, General Manager More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 4, 2014

You usually know what to expect at Hampton Inns the staff is are courteous and professional. The rooms well appointed with lots of soft pillows on the beds. More like higher prices hotels in the Hilton chain. I was disappointed that the coffee in the lobby was not kept fresh in the early evening.

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Tom Thank you for your comments about your recent stay with us at the Hampton inn Madison Heights. I will get with my staff to make sure that the Coffee in the lobby is kept fresh throughout the day and evening. Thank you for telling us about this. Tom Keller, General Manager More 

Raleigh, NC
Top Contributor
63 reviews 63 reviews
33 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed September 2, 2014

This motel is a very convenient location for the Woodward Ave annual car show. The rooms were very clean, beds comfortable and lots of pillows. It was very quiet there at night. The staff is friendly and courteous. There is a large selection for breakfast, the best being the fresh fruit you always get at the Hampton. One night they... More 

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Cruizer Thank you for sharing your comments about your stay with us at the Hampton Inn Madison Heights. The Woodward Dream Cruise is always a great event. We look forward to having you come back again next year. Thank You, Tom Keller, General Manager More 

windsor, Canada
1 review
4 of 5 stars Reviewed September 2, 2014

Overall good experience. Beds are a little on the small side. Reception staff were excellent. Room was clean and quiet. Breakfast was like all the hotels....not especially good, bur adequate.I would stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Steve Thank you for staying with us at the Hampton Inn Madison Heights. We appreciate your comments, and do understand about the rooms with two Full Size beds. We are looking into seeing it there is any way to change the beds to Queen Size. I will pass on your comments, Thank you again. Tom Keller, General Manager More 

Ontario,
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 28, 2014

The booking agent hot the reservation wrong so we didn't get the room we had hoped for. The a/c was noisy as was the slamming of the doors. We had asked for more towels and bedding for the pull out. We did not receive any pillows. The manager seemed interested in my experience when I filled out their online survey... More 

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: lilredcrvtt Thank you for letting us know about your recent stay with us at the Hampton Inn Madison Heights. I am sorry that the reservation was not correct and that you did not get the room type that you had asked for. We will work with our staff as well as the reservation center to make sure this does... More 

Gladwin, United States
1 review
4 of 5 stars Reviewed August 25, 2014

The staff is very friendly, courteous and professional. The rooms are clean. The complimentary snacks and breakfasts were good. The complimentary internet was handy. The neighborhood seemed clean and safe. All in all, I found nothing at all to complain about.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Greg Thank you for staying with us at the Hampton Inn Madison Heights. I am happy to hear that you had a pleasant stay. We hope that you will consider staying again in the future if your travels bring you this way. Tom Keller, General Manager More 

Chicopee, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2014

Our stay was for our sons recovery time after surgery at Beaumont Hospital. Upon our return from the hospital we found a wonderful food basket and cards. Such a caring gesture. Our son did not have a big appetite and the fresh fruit and cookies was just what the doctor ordered. Whatever we needed we got. Such a helpful and... More 

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Diane I am glad to hear that your son is recovering well from the procedure. Thank you for choosing to stay with us at the Hampton Inn Madison Heights. We are pleased to hear that your stay was a pleasant one. Please think of us if your travels bring you back to our area. Tom Keller, General Manager More 

Madison Heights/Detroit, United States
1 review
5 of 5 stars Reviewed August 22, 2014

Resrvd a room 2 adults & 2 kids with a pull-out sofa that was suppose to fit 2 kids. Pull-out was no way big enough for both kids. Staff was very apologetic & got us into a room with 2 queen size beds. Hotel was clean & ALL of the staff were very nice, friendly & helpful. I would definitely... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Theresa Thank you for letting us know about your recent stay with us at the Hampton Inn Madison Heights. I am happy to hear that we were able to correct the situation for your room accommodations. Tom Keller, General Manager More 

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