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Hampton Inn Detroit / Madison Heights / South Troy

2.5 of 5 32420 Stephenson Highway, Madison Heights, MI 48071
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Certificate of Excellence 2014
Hampton Inn Detroit / Madison Heights / South Troy
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Hampton Inn Detroit / Madison Heights / South Troy
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291 reviews from our community

Traveler rating
    150
    105
    27
    5
    4
See reviews for
68
61
25
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Detroit / Madison Heights / South Troy
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Waterloo, United States
1 review
5 of 5 stars Reviewed July 6, 2014

Hotel was of excellent quality and clean. All staff at the hotel were very helpful. Be careful not to book the room with two double beds as it is a little small for more than two people. Other than that everything was great.

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Richard Thank you for staying with us at the Hampton Inn Madison Heights. Thank you as well for sharing your comments. We are very proud of our Hotel. I am sorry about not having rooms with two Queen sized beds. We will look into seeing if we can put them in some of our rooms. Thank you, Tom Keller,... More 

Detroit, United States
1 review
5 of 5 stars Reviewed June 29, 2014

Hotel room was nice and clean. Staff was exceptionally helpful. Breakfast had lots of quality options. The location was perfect and well connected to several city hotspots. I'd definitely stay at this hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Mary B Thank you for your recent comments regarding your stay with us at the Hampton Inn Madison Heights. We look forward to your next visit to our area. Tom Keller, General Manager More 

Maidstone
Contributor
17 reviews 17 reviews
13 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed June 29, 2014

We just stayed at this hotel and were very pleased. It's a great location close to shopping and dining. Rooms were comfortable and quiet. The staff was the most pleasant people I have run across in a long time. They had a great breakfast which was included. I will certainly return here again. My only complaint is I wish they... More 

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: weluvcuba10 Thank you for choosing to stay with us at the Hampton Inn Madison Heights MI. We are happy that you enjoyed your stay. Thank you for commenting about the friendliness of our staff. We are always coaching our staff on what "True Hospitality" should be. Thank you for your comment as well regarding us needing a small refrigerator... More 

Columbia, MO, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

Our room was comfortable, quiet, and met our needs at the end of the work day with one exception. We would have appreciated a refrigerator. We travel with a cooler for food items and beverages because we are on the road for days at a time and need to control our diet.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Blenda, Thank you for letting us know about your recent stay with us at the Hampton Inn Madison Heights. I am sorry that we don't have a refrig. in all of our rooms. We will look into adding that in our next renovation. Thank You again, Tom Keller, General Manager More 

1 review
4 of 5 stars Reviewed June 10, 2014

Beautiful facility but for the price most of the rooms are small with no microwaves or refrigerators. Made a request and was told that I would be accomodated. I needed the frige based on having meds that needed to be kept cold. Come to find out the rooms had no frige and the supervisor was a bit rude when I... More 

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: 215lindaf Thank you for letting us know about your recent stay with us at the Hampton Inn Madison Heights. I am sorry about the situation that occurred regarding the refrigerator. We are looking into trying to get refrigerators for all of the rooms. At this time, however, we don't have them in the rooms. I hope that you will... More 

Lafayette, Indiana
Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

I loved it here! From the check in to the lovely welcome card that was slipped under my door (HANDWRITTEN note). The room was very clean and comfortable and breakfast was fantastic, we had western omelets, sausage, and there were various breads for toasting, cereal and yogurt. I would highly, highly recommend this hotel, it was the best on our... More 

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Kiki084, Thank you for your nice comments about your recent stay at the Hampton Inn Madison Heights. We hope that you will consider staying with us on your next visit. Tom Keller, General Manager More 

Long Beach, California, United States
Top Contributor
93 reviews 93 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 31, 2014

This was my second visit to this property and it was an excellent stay. The staff is very helpful and recognized me from my last stay (which wasn't the best). The property is located in an industrial area yet is very close to I-75 and the Oakland Mall. Plenty of shopping, dining choices. This hotel's breakfast was just right for... More 

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Anne, Thank you for giving us another chance. I am glad that this stay was an enjoyable one. We serve a light dinner every Monday, Tuesday and Wednesday. We look forward to your next visit. Thank you again, Tom Keller, General Manager More 

pittsburgh, United States
1 review
5 of 5 stars Reviewed May 29, 2014

our stay at hotel was very good. quality room. great price. staff very helpful. had free internet and breakfast which was a nice added bonus. this hotel is leaps and bounds above other similarly priced hotels due to its accommodations and location. would definitely stay at this hotel again if visiting again. will also recommend to family/friends.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Traci, Thank you for staying with us at the Hampton Inn Madison Heights. I am glad that you enjoyed your stay. Especially, the breakfast. We know that that is a very important part of why guests choose Hamptons. Thank you again. Tom Keller, General Manager More 

washington, DC, United States
1 review
5 of 5 stars Reviewed May 29, 2014

This Hampton Inn has always been extremely clean and has a great staff. All needs were met, even as a disabled traveler. Breakfast simple but will meet the needs of most travelers and is varied. Fully recommend.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Warner, Thank you for you kind comments about your stay with us at the Hampton Inn Madison Heights. We truly appreciate your business. Please think of us the next time your travels bring you to our area. Tom Keller, General Manager More 

Mt. Pleasant, United States
1 review
4 of 5 stars Reviewed May 28, 2014

My recent experience at Hampton Inn was in many ways much better than Marriott. Better pillows, better ice machine.. The room was very clean and the air conditioning was quiet and worked perfectly. I'd certainly stay there again

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Ron, Thank you for taking the time to share your comments about the Hampton Inn Madison Heights. I am happy that your experience was a positive one. We look forward to your next visit. Thank you again, Tom Keller, General Manager More 

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Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Address: 32420 Stephenson Highway, Madison Heights, MI 48071
Phone Number:
Location: United States > Michigan > Madison Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn

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