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All 9 Madison Heights hotels

Hampton Inn Detroit / Madison Heights / South Troy

2.5 of 5 Hotel   |   32420 Stephenson Highway, Madison Heights, MI 48071
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89%
Ranked #1 of 9 hotels in Madison Heights
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 10, 2014
215lindaf
  • Overview
  • Reviews (224)
  • Photos (58)
  • Amenities
  • Q&A (1)
  • Room tips (20)
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224 people have reviewed this hotel

Traveler rating
    116
    82
    18
    4
    4
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45
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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There are newer reviews for Hampton Inn Detroit / Madison Heights / South Troy
See the most recent reviews
1 review
4 of 5 stars Reviewed June 10, 2014

Beautiful facility but for the price most of the rooms are small with no microwaves or refrigerators. Made a request and was told that I would be accomodated. I needed the frige based on having meds that needed to be kept cold. Come to find out the rooms had no frige and the supervisor was a bit rude when I... More

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: 215lindaf Thank you for letting us know about your recent stay with us at the Hampton Inn Madison Heights. I am sorry about the situation that occurred regarding the refrigerator. We are looking into trying to get refrigerators for all of the rooms. At this time, however, we don't have them in the rooms. I hope that you will... More

Lafayette, Indiana
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

I loved it here! From the check in to the lovely welcome card that was slipped under my door (HANDWRITTEN note). The room was very clean and comfortable and breakfast was fantastic, we had western omelets, sausage, and there were various breads for toasting, cereal and yogurt. I would highly, highly recommend this hotel, it was the best on our... More

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Kiki084, Thank you for your nice comments about your recent stay at the Hampton Inn Madison Heights. We hope that you will consider staying with us on your next visit. Tom Keller, General Manager More

Long Beach, California, United States
Top Contributor
65 reviews 65 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 31, 2014

This was my second visit to this property and it was an excellent stay. The staff is very helpful and recognized me from my last stay (which wasn't the best). The property is located in an industrial area yet is very close to I-75 and the Oakland Mall. Plenty of shopping, dining choices. This hotel's breakfast was just right for... More

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Anne, Thank you for giving us another chance. I am glad that this stay was an enjoyable one. We serve a light dinner every Monday, Tuesday and Wednesday. We look forward to your next visit. Thank you again, Tom Keller, General Manager More

pittsburgh, United States
1 review
5 of 5 stars Reviewed May 29, 2014

our stay at hotel was very good. quality room. great price. staff very helpful. had free internet and breakfast which was a nice added bonus. this hotel is leaps and bounds above other similarly priced hotels due to its accommodations and location. would definitely stay at this hotel again if visiting again. will also recommend to family/friends.

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Traci, Thank you for staying with us at the Hampton Inn Madison Heights. I am glad that you enjoyed your stay. Especially, the breakfast. We know that that is a very important part of why guests choose Hamptons. Thank you again. Tom Keller, General Manager More

washington, DC, United States
1 review
5 of 5 stars Reviewed May 29, 2014

This Hampton Inn has always been extremely clean and has a great staff. All needs were met, even as a disabled traveler. Breakfast simple but will meet the needs of most travelers and is varied. Fully recommend.

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Warner, Thank you for you kind comments about your stay with us at the Hampton Inn Madison Heights. We truly appreciate your business. Please think of us the next time your travels bring you to our area. Tom Keller, General Manager More

Mt. Pleasant, United States
1 review
4 of 5 stars Reviewed May 28, 2014

My recent experience at Hampton Inn was in many ways much better than Marriott. Better pillows, better ice machine.. The room was very clean and the air conditioning was quiet and worked perfectly. I'd certainly stay there again

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Ron, Thank you for taking the time to share your comments about the Hampton Inn Madison Heights. I am happy that your experience was a positive one. We look forward to your next visit. Thank you again, Tom Keller, General Manager More

Waterloo, Canada
1 review
4 of 5 stars Reviewed May 27, 2014

Nice clean hotel, quite, fairly sized rooms, very nice complimentary breakfast, nice friendly staff, ample parking, safe neighbourhood, easily accessible from the highway. Its a nice clean hotel for a one-two night stay for short term travellers.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Mohammad H Thank you for letting us know about your recent stay with us at the Hampton inn Madison Heights. We appreciate your business. Thank you again. Tom Keller, General Manager More

1 review
5 of 5 stars Reviewed May 25, 2014

great job over all, the location was convenient, close to everything that I might would need while away from home, everyone of the staff was kind and helpful the breakfast was convenient and fresh everyday.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: tonyaw335 Thank you for choosing to stay with us at the Hampton Inn Madison Heights. It is always good to hear when we are doing a good job. We hope that when your travels bring you back to the area that you will consider staying with us again. Sincerely, Tom Keller, General Manager More

royal oak, United States
1 review
4 of 5 stars Reviewed May 25, 2014

The room had thin walls, which sucked because the neighbors were not even that noisy. Also, there was no on-demand movies available, so I was stuck with whatever was on 20 stations. Staff was very friendly and paid attention to detail. Breakfast was your average continental breakfast, with the Dannon yogurt being the highlight. The make-your-own waffles is always a... More

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Clair D Thank you for letting us know about your recent stay at the Hampton Inn Madison Heights. I am sorry that the facility was not to the standard that you expected. I can certainly understand that hearing the guests next door is not a good thing, and we are working on getting more choices as far as the... More

Haslett, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014

I was almost speechless with how well the staff handled me not receiving my wake up call, making me late an important lecture I was teaching. They immediately apologized profusely, comped my room and the GM sent a personalized follow up apology that was very kind. Mistakes happen...it's all in how you handle it, and it couldn't have been done... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear: Holly G Thank you for your comments regarding your last stay with us. I am so sorry that we did not give you your wakeup call that you requested. We have put additional training in place to keep this from happening in the future. Sincerely, Tom Keller, General Manager More

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Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Address: 32420 Stephenson Highway, Madison Heights, MI 48071
Phone Number:
Location: United States > Michigan > Madison Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
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Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn

58 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover a home on the Detroit road, ideally positioned for everything downtown and beyond, at Hampton Inn Detroit/Madison Heights/South Troy. Just off I-75, in the high-tech hub city of Madison Heights, MI, this modern hotel is within 20 minutes of the bright lights, corporations and casinos of downtown Detroit. Indulge your sporting and family passions from our Madison Heights hotel—it’s minutes on the freeway to the lions and tigers of Detroit Zoo in Royal Oak, MI, or the Lions and Tigers of Ford Field and Comerica Park in downtown Detroit. Enjoy warm cookies at check-in and a warm welcome always at Hampton Inn Detroit/Madison Heights/South Troy.Relax in a spacious guest room—they all offer our clean and fresh Hampton bed ®. Accessible rooms are designed for your comfort. Stay connected from your room or from our lobby – where there’s free coffee 24-hours – with free WiFi access throughout this Madison Heights hotel. Host a meeting for up to 40 on the doorstep of Madison Heights’ tech companies, in our Hospitality Suite. There’s free printing in our business center for your notes, schedules and agendas.Start the day right with Hampton’s free hot breakfast and choose favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. Don’t miss out if you’ve got early meetings, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Consult our local experts – the friendly Hampton Inn Detroit/Madison Heights/South Troy team - for Madison Heights restaurant recommendations and local attraction information - all available right at the front desk. ... more   less 
Number of rooms
123

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