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Hampton Inn Detroit / Madison Heights / South Troy

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32420 Stephenson Highway, Madison Heights, MI 48071
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1 room 1 guest
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Hampton Inn Detroit \/ Madison Heights \/ South Troy
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342 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Georgia
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is in a good location. The out side is clean and well kept. The breakfast area is nice and big. Breakfast bar was ok. The rooms are a good size but not real big. They are clean and the beds are comfortable. The staff was happy and good to deal with. The check in and out was real good.... More 

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Troy, United States
4 of 5 stars Reviewed 2 days ago NEW

We, as a family, were visiting friends in Detroit and Southfield, Michigan. This hotel was in close proximity to both locations. The hotel was clean and the staff was helpful and friendly. The complimentary breakfast was great as it offered several varieties that catered to each of our varied diets. Our room was clean and EVERYTHING worked as it should.... More 

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Cheboygan, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Excellent location, decent prices. The staff was very friendly and helpful through out our stay. The beds weren't the most comfortable in our room, you could feel and hear the mattress springs when you moved, the door had to be pulled or pushed shut every time it was opened. These issues did not diminish our stay, they were just not... More 

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Richard L., Thank you for your review. We are so glad that you stayed with us. I certainly appreciate your feedback. We do have plans for some minor updates this year; as well as some more major renovations will take place in the months ahead. Yours, Tonya Tonya Lewis General Manager Hampton Inn Madison Heights 32420 Stephenson Highway Madison... More 

Charlotte, Michigan
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on a business trip. Hotel is very close to the Oakland Mall, and lots of businesses in the area. Appearance is very typical of a Hampton. I would guess that this is an older Hampton, but it does appear to have been fairly recently updated - felt up to date, but there were just some other indications that... More 

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Jenn B., Thank you very much for your most valued business and thorough review. We have many guests such as yourself that enjoy the hotel's lovely complimentary breakfast and 24 hour fresh coffee. It's great that you enjoyed our sauna as well. The hotel has undergone a few updates and renovations over the years. We have a great renovation/refresh... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first time in a Hampton Inn which will now be my "go to" chain for motels. The room was clean, well-appointed, and the bed was extremely comfortable. All staff were helpful and unusually cheerful and friendly. Had a great chat with the woman who monitored the breakfast bar. I highly recommend this Hampton Inn.

Review collected in partnership with Hampton

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dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

We appreciate your time and most valued business. Have a wonderful rest of your summer. Thank you for your comments about our staff, we are honored to read your comments. Tonya Lewis Hampton Inn Madison Heights 248-585-8881 ext 500 or press prompt #2 tonya.lewis@hilton.com More 

Level Contributor
556 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Every Monday through Wednesday they serve a free dinner from about 5-7pm. These week they have something different each night consisting of burgers, chicken sandwiches and ravioli. Also were chips, soft drinks and cookies.

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Richard B, Thank you very much for your generous review. We appreciate your sentiment "some extras not found at others". Please visit us again as you have opportunity. We appreciate your time and most valued business. Have a wonderful rest of your summer. Tonya Lewis Hampton Inn Madison Heights 248-585-8881 ext 500 or press prompt #2 tonya.lewis@hilton.com More 

Kitchener, Canada
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hampton Inn in Madison Heights while in the area for business meetings. I was only in the hotel one night, but I was happy with the accommodations. I stayed in room 226, and the only downside to this room is it's proximity to the elevators. You could hear them a bit at night, although it wasn't... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear DougNix, Thank you for the lovely review. I am thrilled that you had a pleasant stay. Please know that you are most welcome to ask for a certain area of the hotel or floor upon check in - if you do find that you have a particular preference. Please come back and join us again, we would love to... More 

Northbrook
Level Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was clean. The halls were very noisy (due to the guests on our floor) The towels are on the small size. The bathroom has small Neutrogena shampoo, conditioner and body lotion. Breakfast was adequate. Our room overlooked. A nice size swimming pool which we didn't use.

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear TERRI SCHWARTZ, Thank you very much for taking time to share a review on Tripadvisor. Perhaps we could have the honor of your company on another occasion. We would love an opportunity to make a better impression on you with our friendly service and clean hotel rooms. Please know that we have plans in the near future to perform... More 

Wind Lake, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel staff was great, room was clean, pool was wonderful and so was the breakfast. Had to ask the staff to bring up sheets for the roll out bed but that was really no big deal. Would stay definitively again.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Sharon M, Thank you for taking time to complete a review of the Hampton Inn Madison Heights, MI. We are very pleased that you have stayed with us and that you enjoyed your stay. We shared your review amongst the staff this morning in our employee morning meeting; everyone was thrilled to hear your comments. And we will take... More 

Seguin, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

Meal seating and the location of the room next to a stairwell was unacceptable. I will try to find a faci;ity closer to my assignment next visit. No refrigerator is a major problem since I must cool medication. The ice I used in the ice bucket did not keep my itemd cold enough.

Review collected in partnership with Hampton

Was this review helpful? Yes
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Gary H, Thank you for taking time to share your comments and concerns with us in your hotel review. I wanted to share with you that this hotel offers deluxe rooms that include a fridge and microwave and this style can be booked ahead of time. Unfortunately all of our hotel rooms do not include the fridge and microwave.... More 

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