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Hampton Inn Detroit / Madison Heights / South Troy

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32420 Stephenson Highway, Madison Heights, MI 48071
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Hampton Inn Detroit / Madison Heights / South Troy
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Hampton Inn Detroit / Madison Heights / South Troy
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299 reviews from our community

Traveler rating
    155
    107
    27
    6
    4
See reviews for
71
62
25
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was nice having healthy snacks in the lobby when I arrived after a long drive - I was hungry! Having healthy choices for food is really important for me and I'm glad I saw the fruit bowl in the lobby right away. The hotel was clean - also VERY important. The staff was so friendly. In the morning everyone... More 

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Newark, Ohio
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Best food, beds, pillows, etc. Also the cleanest. Only down side was limited space to eat when the hotel is close to full, especially if kids are involved.. Hotel also in good location, with easy access to restaurants, theaters, shopping, etc.

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Junction City, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Staff was pleasant, each staff member that I encountered was pleasant and helpful. My room was clean and the food was delicious and hot. My rest during the night was peaceful. I would recommend this hotel to others.

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Sterling Heights, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I had ended up throwing up during this stay because of issues with Hilton Food and the Fridge/Appliances in the room. Me and my fiance were cussed at in another language that i Understood and never will i stay at this location.

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dttmh, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Just two of stay at this hotel really made me feel I must remember what an excellent hotel it is. I would rather call it a home-away-from-home! Top grade service, superb front office, helpful staff - they have it all! The room was comfortable and clean, the washroom spic and span ready with enough supplies of clean towels of different... More 

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Harrisville, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hampton Inn in Madison heights was a very comfortable clean hotel. the staff was excellent greeted me as a diamond member , room did not have a fridge which I missed but they had free coffee and a great breakfast

Was this review helpful? Yes 1
Naples, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great value, clean updated room, nice breakfast options, very helpful staff. Could use a couple more pieces of equipment in the health center, but what they had was still adequate in terms of variety and condition. Will stay there again when visiting the area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Madison Heights, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel because of its proximity to the company I visit. The room was very clean. There is a good amount of resturants close to the hotel along with shopping venues. The service wa very good and the employees were very friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Cambridge, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night in mid-February while visiting with family. It is close to shopping and many restaurants. Right off the highway and very easy to find. Let's be clear; this place is not The Ritz. If you think you're getting a high end hotel for $80 a night then you're delusional - this isn't 1985. However if... More 

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IL
Top Contributor
232 reviews 232 reviews
93 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is really poor. If you changed the sign out front, you'd think it was a Motel 6. Everything is dated, the rooms are not cleaned very well either. My toilet hadn't been flushed and there were stains on a couple of the towels. The shower is terrible also, the shower head in my room is broken and there... More 

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dttmh, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Our sincerest apology for the experience you had at our hotel. We welcome our guests to bring concerns to our attention either through Tripadvisor or even at the front desk while still in house so that we can note the particular room number and make every effort to correct any issue that may arise. Many of our guests have found... More 

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