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Red Roof Inn Detroit Madison Heights

2.0 of 5 32511 Concord Drive, Madison Heights, MI 48071-1141
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Red Roof Inn Detroit Madison Heights
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Red Roof Inn Detroit Madison Heights
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71 reviews from our community

Traveler rating
    33
    14
    11
    6
    7
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Detroit Madison Heights
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Queen Creek, Arizona
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2013

Another Red Roof Inn that show they are leading the way with economically priced hotels with high quality rooms - they had just finished putting a new carpet in my room and I could see that the rest of the rooms were either being done or had been finished - total quality with a great comfortable bed - the bath... More 

Was this review helpful? Yes
Anne H, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

I am so very happy that we were able to exceed your expectations. As you mentioned, our goal is to provide our guests with quality rooms at affordable prices. I do hope you will stay with us again soon as we will be continuing to update and improve our property. More 

Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 23, 2013

A group of us stayed at this property for the Woodward Dream Cruise. Their customer service is second to none! Our entire group checked in in record time. The girls at the front desk were friendly and efficient. Each and every time that I had any interaction with any of the hotel workers, I was greeted with a friendly hello... More 

Was this review helpful? Yes
Anne H, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

I am so pleased that you had a wonderful experience here at our property. I know I speak for my staff as well as myself when I tell you it was a joy having you here. I truly look forward to you and your group staying again next year. ~Anne More 

Ontario
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2013

I quite like Red Roof Inn for their value and my stay at Madison Heights met expectations. My only small criticism is that the wifi signal really is a bit weak. Hopefully this will be looked at and improved at all inns in the near future.

Was this review helpful? Yes 1
Anne H, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

Thank you so much for staying with us. I am very pleased that we exceeded your expectations. My staff and I work hard at making all of our guests feel like they are their home away from home so it makes me very happy to know that your stay was comfortable and relaxing. Thank you again for the kind words... More 

Paris
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2013

Checked into the Non-Smoking room I had reserved months before and FLED immediately when I walked in the door. Dense, nauseating smell of tobacco smoke sent me gagging. Gal at the front desk cheerfully put me into another 'smoke-free' room, less awful than the first. It was just about tolerable. The towels and wash clothes stank so badly from old... More 

Was this review helpful? Yes 1
Anne H, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

I want to thank you for your review and also apologize for the condition in your room. While you know that it is hard to catch someone in the act of smoking in a nonsmoking room, I do make it a point to charge the $200 fee that we have in place, especially now that our rooms have been freshly... More 

ann arbor MI
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 11, 2013 via mobile

Our family has never been unhappy at a red roof, we trusted to brand and the reviews. We stayed here on the 1st floor (103?) and there was an odd smell right away, that grew stronger as the night progressed. as.my hubby has no sense of smell, and my son is 2, they fell right asleep.i laid awake realizing my... More 

Was this review helpful? Yes 1
Anne H, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

I would like to offer my sincerest apologies for the condition of your room when you stayed with us. Since your stay we have made changes that have not only improved the look of our property but the standards as well. Aside from all of our room having been newly painted, we have also begun to install brand new carpeting... More 

Ashland, Ohio
Top Contributor
52 reviews 52 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 23, 2013

Stayed here one night while taking in a NCAA March Madness game at The Palace in Auburn Hills, MI. The location was great because it was only 15-20 minutes south of the arena and just off the interstate exit. Also nearby was a mall as well as all the other stores and restaurants you'd expect around a mall. The area... More 

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Manistee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2013

My wife and I came down to stay at the Red Roof Inn in Madison Heights this past week. We couldnt believe how comfortable the king bed was! Thanks for making our sleeps perfect. We thank Cantrell for choosing the room she did.

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2013

never had stayed at a redroof before didn't really know what to expect but it turned out to be really nice and clean it didn't not smell like cigarette smoke like motel 6 across the street which was absolutely filthy and disgusting. defenitly worth the price really nice staff I think the front desk lady's name was laura or some... More 

Was this review helpful? Yes 1
Greg M, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

We are pleased that we exceeded your expectations! Each member of our Red Roof team works hard to ensure that each of our valued guests enjoys every stay ..... every day. We are happy that your first experience with our brand was a pleasurable one and hope that you will choose Red Roof Inn for your travel needs in the... More 

Kalamazoo, Michigan, United States
1 review
5 of 5 stars Reviewed January 23, 2013

I stayed at the Madison Heights Inn On 1-19-2013 when my Daughter how lives in Hazel Park was in the hospital. The staff was so friendly. I was pretty upset and they were so reassuring that she would be fine. The room was so clean and fresh smelling. I struggle with finding pillows that I like so I always bring... More 

Was this review helpful? Yes
Greg M, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

It was our pleasure to serve you, and to be of some comfort to you in a time of distress. The true spirit of hospitality extends far behind just providing a clean and comfortable place to stay ----- it also involves creating an ambience of comfort and warmth. We wish the very best for you and your daughter and hope... More 

Madison Heights, Michigan
1 review
5 of 5 stars Reviewed January 19, 2013

Pleasant Staff, Clean, Quiet and a great place to stay if you have pets Worry and Hassle free! Will definitely stay again! Right across from the mall and great eating spots. Decent prices and don't forget to use your RediCard so you can earn free stays!

Was this review helpful? Yes
Greg M, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

Thanks for sharing your comments with us. Our goal is to make every guest stay a hassle-free one, and we are happy that we accomplished that! We hope to see you again soon! Greg Mahone General Manager More 

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Additional Information about Red Roof Inn Detroit Madison Heights

Address: 32511 Concord Drive, Madison Heights, MI 48071-1141
Location: United States > Michigan > Madison Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Detroit Madison Heights 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Madison Heights

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