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All 9 Madison Heights hotels

Red Roof Inn Detroit Madison Heights

2.0 of 5 Hotel   |   32511 Concord Drive, Madison Heights, MI 48071-1141
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Red Roof Inn Detroit Madison Heights
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Ranked #4 of 9 Hotels in Madison Heights
A recent review
3 of 5 stars reviewed yesterday
KShamblin Covington, Ohio
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70 reviews from our community

Traveler rating
    32
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    11
    6
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Covington, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

It was better then I thought. It looked nice and I thought the bed was comfy. The bathroom was clean besides the stains from hard water in the toilet bowl and tub. The guy at the counter at night (Inman) was nice and tried to hunt down a pack and play but couldn't find one. The only problems I had... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is awesome they have the best staff especially Sidney he's my favorite every time I come he's always so nice to me. If I have a problem he's always there to fix it for me when I need new towels he goes down to the laundry room and he brings me my towels to my room, and he... More

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Detroit, Michigan, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed at numerous red roof inns and I like them. You can expect the same from every one you go to usually. Nice price, clean and friendly staff. This hotel has gone above and beyond my expectations. At check in there was not any standard kings ready, I really needed to check in early because I had a... More

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Woodmere, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

couldnt check in to Motor City till later in the Afternoon so we stopped here for a few hours. I was not thrilled that the price was $ 82 after tax especially when I look here and see $49. We had a non smoking room but it reeked..reeked of smoke. Clean shower though and clean room. Bed was comfy as... More

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Susan C, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

Thank you for taking the time to write a review. We are happy to hear that you had a comfortable and clean room. I do apologize for the unpleasant smell of smoke. We are trying diligently to curb this situation with guests smoking outside and nearby other guest rooms. We have designated areas for our guests that smoke and we... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

At first, I wasn't going to write a review, but I felt like I had to. I had stayed at this inn numerous times, especially in the last year, it was my "go to" spot to relax between multiple work days. The staff was always courteous and friendly and the rooms clean and comfortable. During my last stay, I woke... More

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1 review
5 of 5 stars Reviewed September 28, 2014

Everyone at Red Roof Inn Madison Heights, Mi is extremely friendly and helpful and has made my extended stay with them very hospitable. In particular, Laura and Emmet were very helpful and friendly. I will recommend this location to everyone I know. I cant say enough good things about my stay here.

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Susan C, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

Hello Christopher, Thank you very much for taking the time to post a review about your stay with us. I will certainly pass on your kind words to Laura and Emmet at the front desk and let them know how accommodating they were for you. Its always a pleasure to have extended stay guests with us as it gives us... More

Blue Springs, Missouri
2 reviews
2 of 5 stars Reviewed September 15, 2014

My sister and I stayed here over Labor Day weekend to attend a funeral and visit family. We had the room for 3 nights. The bathroom was disgusting. The tub had rust and hair in it- and you could see the dirt and mildew in the corners. There were dead bugs all over the floor. The toilet had a slow... More

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Susan C, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

Thank you for taking the time to post a review. We value our guests comments and concerns regarding their stay with is. We have just underwent a total guest rooms renovation and want all our guests to be 100% satisfied with their stay. My sincere apologies for any inconvenience you experienced during your stay. We would love to have you... More

Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 25, 2014

Stayed 3 nights for the Woodward Dream Cruise. The friendliness and efficiency of the front desk staff got our trip off to a great start! I had asked one of the housekeepers for extra towels for our entire stay and sure enough, the extra towels were there every day. I've got to tell you, all of the hotel staff are... More

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Susan C, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

Thank you very much for all the kind words regarding your stay with us for the Woodward Dream Cruise! We look forward to having you every year for this event. It is always our pleasure to accommodate you and make sure you have all you need to make your stay as comfortable as possible. I will make sure to pass... More

Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 8, 2014

Stayed one night as we were going to a concert in Royal Oak and wouldn't be in the room long. Big mistake. Check in and out was pleasant enough but it didn't take long in the room before a cockroach scurried across the top of the dresser. We were heading out and didn't have time to switch rooms so we... More

Was this review helpful? Yes 2
Susan C, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

Thank you for taking the time to submit a review. We do value our guests comments and take them very seriously. My sincere apologies for the inconvenience you experienced during your stay with us. It is always helpful if our guests let us know right away so we may make changes, adjustments, etc. to make your stay pleasurable. We have... More

Macomb, Michigan
1 review
5 of 5 stars Reviewed July 22, 2014 via mobile

I checked in around 9 p.m. on July 21st. The first thing I noticed was the dog food all over the floors. (By the bed and in the bathroom) Around 12 midnight I decided to call the front desk because there was also hair on the sheets, no towels, broken remote, and little black spiders all over. The night time... More

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Susan C, General Manager at Red Roof Inn Detroit Madison Heights, responded to this review

Thank you very much for your kind words for Melanie our Night Audit GSR that assisted you. I will be sure to let her know how impressed you were with her help and her can do attitude. I do apologize for the initial inconvenience you experienced. I am happy we were able to correct the situation quickly to your satisfaction.... More

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Additional Information about Red Roof Inn Detroit Madison Heights

Address: 32511 Concord Drive, Madison Heights, MI 48071-1141
Location: United States > Michigan > Madison Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Detroit Madison Heights 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Madison Heights

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