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Holiday Inn Express Mackinaw City

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364 Louvigny, Mackinaw City, MI 49701
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Holiday Inn Express Mackinaw City
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296 Reviews from our TripAdvisor Community

Traveler rating
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    88
    57
    24
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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There are newer reviews for Holiday Inn Express Mackinaw City
See the most recent reviews
Munith,MI
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2012

One of the best Hotels you can stay at in Mackinaw City. The rooms were very clean and comfortable. It was nice to get a free drink voacher to the local Sports bar. It was nice they gave me a Upgrade for a room overlooking the Mackinaw Bridge. I will always pay a few bucks and stay at this Hotel.... More 

Was this review helpful? Yes
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review

Dear Wolverine777, Thank you for your DYNOMIGHT post. We sincerely appreciate the feedback we receive from our guests. It gives us an opportunity to improve the weaknesses and keep the strengths strong. I am pleased that you found our rooms clean and comfortable. Our balconies are subject to the continual battle with mother nature and not without an effort, most... More 

Wausau, Wisconsin
Top Contributor
63 reviews 63 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 31, 2012 via mobile

We were just here for an overnight, so it met our needs. If I was going to be here for several days though, I would want a larger room and one closer to the main downtown area. We had a king room on the 4th floor, and we seemed to be tripping over things. Breakfast was the typical fare, though... More 

Was this review helpful? Yes
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review

Dear Guest, We thank you for sharing your experience, at the Holiday Inn Express, Mackinaw City. As always, we welcome feedback, both positive and negative, to use as tools, for training/retraining opportunities. We are glad you found our room cozy for a night, and we do have different room types, conducive to a longer stay. By contacting the hotel directly,... More 

Brookfield, WI
Contributor
20 reviews 20 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 17, 2012

We were recently in Mackinaw City and stayed at Holiday Inn Express and used Priority Points, we are return customers to Holiday Inn Express, we are usually upgraded to the 4th floor, the hotel is older and does need some updating, the beds needs to be replaced, but the rooms are clean, the carpets needs a little updating but the... More 

Was this review helpful? Yes
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review

Dear Guest, Thank you for your review and your continued patronage and loyal PC Member, at the Holiday Inn Express - At the Bridge, in Mackinaw City MI. Yes, we are an older hotel, but as many may not realize, we are one of the first, if not the very first, Holiday Inn Express Franchise, which is 20 years old.... More 

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 13, 2012

We stayed here for 1 night in July. The rooms are just ok. The bed was really bad, carpets look very old. They advertise rooms with balcony ... But ours was very tiny with 2 chairs warning us not to go there. And fortunately (?) we could open the door to access balcony...! The breakfast is just about average ......... More 

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review

Dear Guest, Thank you for sharing your experience at the Holiday Inn Express, in Mackinaw City MI. We appreciate your feedback and point of view, so we can improve any weak areas and continue the strong points. As you stated, July is definitely a bustling time in our historic little resort city and yes, it is almost a given that... More 

Michigan
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 1, 2012

The Holiday Inn Express was the base for a small reunion of 12 family members in September 2012, The five rooms used were clean and well-furnished with coffee makers, refrigerators, and microwaves. The bed and other furniture were clean and in good condition. For both of our two family parties and evening meals, the hotel provided the use of a... More 

Was this review helpful? Yes 1
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review

Dear Guest, Thank you for giving the Holiday Inn Express, "At the Bridge", in Mackinaw City, the opportunity to host your small family reunion. We are pleased you found everything to your satisfaction and thank you for your kind words. The entire staff appreciates your patronage. It would be our pleasure to have your group back. We will be updating... More 

Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 25, 2012

After a long day of travel, we arrived late in the afternoon to the hotel only to be informed upon check-in that Platinum Priority club members only receive a bottle of water as an amenity, no upgrade, as other Holiday Inn hotels do. We booked two rooms and each were on a different floor, neither on the top floor which... More 

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Marjaree F, Director of Sales at Holiday Inn Express Mackinaw City, responded to this review

Dear Guest, We want to thank you for sharing the full details of your recent stay with us. While we value all feedback positive or otherwise, it's disappointing to hear that a guest has left our facility unsatisfied. As a Priority Club Platinum Member, we regret that your stay did not meet the high standards of the Holiday Inn Express... More 

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2012

My family stayed here the weekend of September 21. We had a 2 room mini-suite for the four of us. The suite was nice and clean with plenty of room. There was a flat screen TV in each room as well as a sink, microwave and refrigerator. The main room featured a gas fireplace which we all enjoyed on a... More 

Was this review helpful? Yes 1
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review

Dear Valued Guest, I would like to take this time, to thank you for your feedback. We value our guests and strive to help each guest Stay Comfortable and Stay Satisfied. The principle goal of our hotel is to provide dependable service to our guests, with a friendly staff and quality amenties for your convenience. Your willingness to share your... More 

Woodmere, New York
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 19, 2012

I have stayed at this Holiday Inn Express just south of the Mackinaw Bridge in Mackinaw City a number of times. It offers a reliable clean and comfortable stay. I enjoy the decent gym and the hearty breakfast. The Mackinaw City area can be very expensive during summer weekends and there are nearby hotels that become very pricey for a... More 

Was this review helpful? Yes
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review

Dear Guest, Thank you for your continued patronage, by staying at the Holiday Inn Express- At the Bridge, in Mackinaw City, MI. Also your loyalty to the Holiday Inn Brand Family. We appreciate and value our guests, and are happy you can relax and stay comfortable, at our property. We welcome your feedback, and look forward to giving you a... More 

Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 18, 2012

We stayed on the third floor as there were no rooms available on the fourth floor which is considered their best. Our room was large and had two balconies which needed to be cleaned(corner unit) with a "view" of the bridge. The staff was friendly for the most part - just seemed like they weren't "all there". the hall carpets... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Mackinaw City, responded to this review

Dear Gigi0561, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept my sincere apology for the shortcomings you experienced during your stay. Though I would prefer you had a better experience at our hotel,... More 

North Ridgeville, Ohio
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 11, 2012

What a find! Very clean, up to date hotel. We had an executive king on the 4th floor.. No view of the bridge, but that was okay. Extremely comfy beds. One of the better complimentary breakfasts with cinnamon rolls, eggs, sausage gravy and biscuits and other breakfast foods Not as closets the "main" street of the city, but a very... More 

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