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Holiday Inn Express Mackinaw City

2.5 of 5
364 Louvigny, Mackinaw City, MI 49701
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Holiday Inn Express Mackinaw City
Ranked #8 of 40 hotels in Mackinaw City
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160 reviews from our community

    Trip type
Traveler rating
    59
    37
    32
    17
    15
Date Rating
Midland, Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 5, 2012

I didn't even get a chance to stay but I probably won't now anyway. I had a family emergency come up and need to cancel my reservation. I canceled at 9 am on the day I was to arrive. The front desk agaent that answered the phone let me know that I needed to call 24hrs ahead of time and... More

Was this review helpful? Yes
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
December 17, 2012

Dear Miss Y, We are sorry that you had a family emergency and were unable to stay with us. Even though there is a 24 hour cancellation policy, we do our best to make considerations, as we did in your case, no penalties or charges were incurred. On behalf of myself and the entire team, at the Holiday Inn Express,... More

Manistee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

I found staff to be friendly and interested in the quality of my stay. The continental breakfast had a good selection of food from warm offerings (biscuits and gravy, etc.) to fruit. Rooms were very clean and the price was fair.

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
February 1, 2013

Dear martymanistee, As the General Manager of the Holiday Inn Express, "At the Bridge", I am proud that you found the staff to not only be friendly, but that they truly showed interest in the quality of your stay. We strive to make every guest, under positive or negative circumstances, to feel genuine hospitality. On behalf of the entire team,... More

Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2012

I stayed here for work and though the front desk was very busy when we arrived the staff was friendly and accommodating. Breakfast was great and the hotel is very clean and comfortable. The room was spacious and even had a small balcony.

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
February 1, 2013

Dear saomurphy, Thank you for your gracious review. The entire staff at the Holiday Inn Express, "At the Bridge", truly appreciates the opportunity to have you as our guest. We look forward your next vist to the Straits area and hope you stop in to see what's new at the Inn. New updates are in progress for 2013 and beyond!... More

Munith,MI
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2012

One of the best Hotels you can stay at in Mackinaw City. The rooms were very clean and comfortable. It was nice to get a free drink voacher to the local Sports bar. It was nice they gave me a Upgrade for a room overlooking the Mackinaw Bridge. I will always pay a few bucks and stay at this Hotel.... More

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
January 5, 2013

Dear Wolverine777, Thank you for your DYNOMIGHT post. We sincerely appreciate the feedback we receive from our guests. It gives us an opportunity to improve the weaknesses and keep the strengths strong. I am pleased that you found our rooms clean and comfortable. Our balconies are subject to the continual battle with mother nature and not without an effort, most... More

Wausau, Wisconsin
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 31, 2012 via mobile

We were just here for an overnight, so it met our needs. If I was going to be here for several days though, I would want a larger room and one closer to the main downtown area. We had a king room on the 4th floor, and we seemed to be tripping over things. Breakfast was the typical fare, though... More

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
November 2, 2012

Dear Guest, We thank you for sharing your experience, at the Holiday Inn Express, Mackinaw City. As always, we welcome feedback, both positive and negative, to use as tools, for training/retraining opportunities. We are glad you found our room cozy for a night, and we do have different room types, conducive to a longer stay. By contacting the hotel directly,... More

Brookfield, WI
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 17, 2012

We were recently in Mackinaw City and stayed at Holiday Inn Express and used Priority Points, we are return customers to Holiday Inn Express, we are usually upgraded to the 4th floor, the hotel is older and does need some updating, the beds needs to be replaced, but the rooms are clean, the carpets needs a little updating but the... More

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
January 5, 2013

Dear Guest, Thank you for your review and your continued patronage and loyal PC Member, at the Holiday Inn Express - At the Bridge, in Mackinaw City MI. Yes, we are an older hotel, but as many may not realize, we are one of the first, if not the very first, Holiday Inn Express Franchise, which is 20 years old.... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 13, 2012

We stayed here for 1 night in July. The rooms are just ok. The bed was really bad, carpets look very old. They advertise rooms with balcony ... But ours was very tiny with 2 chairs warning us not to go there. And fortunately (?) we could open the door to access balcony...! The breakfast is just about average ......... More

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
December 13, 2012

Dear Guest, Thank you for sharing your experience at the Holiday Inn Express, in Mackinaw City MI. We appreciate your feedback and point of view, so we can improve any weak areas and continue the strong points. As you stated, July is definitely a bustling time in our historic little resort city and yes, it is almost a given that... More

Michigan
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 1, 2012

The Holiday Inn Express was the base for a small reunion of 12 family members in September 2012, The five rooms used were clean and well-furnished with coffee makers, refrigerators, and microwaves. The bed and other furniture were clean and in good condition. For both of our two family parties and evening meals, the hotel provided the use of a... More

Was this review helpful? Yes 1
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
February 1, 2013

Dear Guest, Thank you for giving the Holiday Inn Express, "At the Bridge", in Mackinaw City, the opportunity to host your small family reunion. We are pleased you found everything to your satisfaction and thank you for your kind words. The entire staff appreciates your patronage. It would be our pleasure to have your group back. We will be updating... More

Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 25, 2012

After a long day of travel, we arrived late in the afternoon to the hotel only to be informed upon check-in that Platinum Priority club members only receive a bottle of water as an amenity, no upgrade, as other Holiday Inn hotels do. We booked two rooms and each were on a different floor, neither on the top floor which... More

Was this review helpful? Yes
Marjaree F, Director of Sales at Holiday Inn Express Mackinaw City, responded to this review
October 2, 2012

Dear Guest, We want to thank you for sharing the full details of your recent stay with us. While we value all feedback positive or otherwise, it's disappointing to hear that a guest has left our facility unsatisfied. As a Priority Club Platinum Member, we regret that your stay did not meet the high standards of the Holiday Inn Express... More

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Ann Arbor, Michigan
Reviewer
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3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2012

My family stayed here the weekend of September 21. We had a 2 room mini-suite for the four of us. The suite was nice and clean with plenty of room. There was a flat screen TV in each room as well as a sink, microwave and refrigerator. The main room featured a gas fireplace which we all enjoyed on a... More

Was this review helpful? Yes 1
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
May 5, 2013

Dear Valued Guest, I would like to take this time, to thank you for your feedback. We value our guests and strive to help each guest Stay Comfortable and Stay Satisfied. The principle goal of our hotel is to provide dependable service to our guests, with a friendly staff and quality amenties for your convenience. Your willingness to share your... More

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Additional Information about Holiday Inn Express Mackinaw City

Also Known As:
Holiday Inn Express Mackinaw City Hotel Mackinaw City
Holiday Inn Express Mackinaw City Hotel
Holiday Inn Mackinaw City
Mackinaw City Holiday Inn
Address: 364 Louvigny, Mackinaw City, MI 49701
Phone Number:
Region: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Mackinaw City
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Open all year! Clean, Comfortable & Affordable! Choose the Holiday Inn Express in Mackinaw City for your next visit. We are close to area attractions, shopping and dining. An easy walk to the shore of the Straits of Mackinac where Lakes Huron & Michigan meet, walk under the Mighty Mackinac Bridge or sit in the park and enjoy the sunset over the water. Large indoor heated pool, sauna, hot tub & fitness room. Free hot breakfast featuring over 25 fresh & delicious items. Seasonal shuttles to casino & ferries. Well-lit interior corridors, elevator & 24-hour desk staff. Every room has a microwave, minifridge & coffee maker.Mackinaw City offers Mill Creek Discovery Park, Colonial Fort Michilimackinac, Old Point Lighthouse, Jack Pine Lumber Jack Show, Mackinaw Crossings Shopping Outlet with Free Light Show, Sunset Boat Cruises, McGulpin Point Lighthouse, International Dark Sky Park Programs, Lighthouse Cruises, Disc Golf, Geocaching & so much more to discover!Our staff anticipates your needs and looks forward to introducing you to the magic of Mackinaw! ... more   less 
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