Picked the HIE due to Gold status in their Priority Club (and ignored the better reviewed hotels in Mackinaw City. Should have stuck with Tripadvisor's advice! Gold status gets you nothing here - not even a 'welcome' comment upon check-in. The hotel is showing its age. Few and hard to find electrical outlets in the room, rooms are dark, wallpaper... more

Part of a group of 20. Our room faced the front of the bldg. and we were lulled to sleep, when we actually did get to sleep, by the drone of the expressway, loud people coming in at 2-3 am, and the downshifting of semi trucks getting onto the e-way. TIP: Ask for an even numbered room-it faces the quiet... more

I stayed here three times, the last time was for 1 week. Unfortunately, the bed I slept in for 1 week was not comfortable. I left with a terrible backache, and was happy to leave there. Holiday inn is of course the most recognizable name, and therefore is the busiest, and has the most people to contend with. I loved... more

This hotel was great. It is a great value because breakfast was included and when you are traveling with small kids you know what a difference that makes. Had a great stay more

My fiance and I stayed at the Holiday Inn Express for a weekend getaway and we had a great time! The hotel is in walking distance to the downtown shopping and the Fort. All our expectations were met if not exceeded. The hotel was very clean and the staff was extremely friendly! I would definitely recommend this place! more

The room was everything I had expected. I had a mini-fridge and microwave. Everything was very clean and breakfast in the morning was great! We had an awesome stay. more

We stayed here for 2 nights, planning to take at trip to Mackinac Island that never happened (daughters got sick). The room was average, the beds were very comfy. Our biggest complaint with the room was the AC/fan... could never keep a consistent temperature. With the A/C we froze, with the fan only we got too hot. I have never... more

Key cards do not work on the outside doors. Room dirty, bathroom very dirty. Not enough towels in the bathroom....or toilet paper.....or coffee for the coffee maker, not that you would have wanted to use it anyways...very dirty and smelled like mold. Fire alarm at 1am that was handled poorly by the one staff person......continued to go off for an... more

I originally reserved a standard room and requested a non smoking room but the room we were given on the second floor which is supposed to be non smoking reeked of smoke and apparently the hotel thought they could mask it with a very strong deodorizer. Both smells were equally unpleasant. I went back down to the front desk to... more