We walked into the lobby and saw about a dozen elderly people in bath robes with walkers and wheel chairs and their NURSES. The pool was closed due to the ventilation. The nice lady at the desk upgraded our room to a jaccuzi room. We got up to the room only to find that the bed was not made and... more

I don't even know where to begin with this hotel. This place has to double as a senior citizen home because there were seniors everywhere and I have never seen anything like this at any hotel I have ever stayed at. The ice machines were not working and the rooms were quite small and very dingy. There were pipes running... more

My family and I stayed there for two nights and I will never go back. The first night there was no hot water to shower in and we were told it would be running in 10 minutes 30 minutes later we took a cold shower. We had no idea there were elderly people living there until the next morning when... more

We thought we had the wrong place. Seniors in the hotel lobby with the nurses giving blood pressure. We got to the room and it smelled of urine and felt damp. We opened the window and left for a while. The smell didnt go away and well really, it reeked of urine with lots of cleaning supplies trying to cover... more

Hotels.com still describes this as " The Ramada Inn Conference Resort of Mackinaw City, Michigan" which it hasn't been for a year or more according to an employee there. It is mostly a seniors assisted living center. We were clearly mislead by the description. Beware! more

Made reservations for jacuzzi room with king bed did not get.no hot water to use jacuzzi in no hot water to shower in.They have senior citizens in most of hotel only 30 rooms left.Will never go there again room was cold,most people left next morning for same reason,elevator had frost on them. more

My family and I stayed at the Ramada inn and conference center July 5, 2005 - July 7, 2005 inspite of reading the bad reviews on trip advisor. The hotel is under new management and ownership and is curently undergoing restoration. I searched online and found an AAA price of $60.00 a night which is the lowest of any hotel... more

This place was awful! Firtst of all on the day before check in, we were called and told they would not honor the rates we were quoted. After several phone calls to cust. service, we got the rooms for 20 more than quoted. We are supposed to get a refund check, but we are not holding our breath. After we... more

We stayed here 5 years ago and nothing really has changed. The rooms were clean the beds alittle hard. But overall nothing has changed. I would stay again based on the fact that you know its a good hotel for the night without the huge costs at some of the hotels in this area. more