Dirty, paid to see the bridge put on end room had to walk past other rooms on balcony to the end to see the bridge. I do not recommend anyone stay here. Lots of barking, disturbing dogs. Cheap coffee pot didn't work. They should be ashamed to offer this place to the public!

When we arrived the room was really dirty. Dust everywhere, carpet not vacuumed, toothpaste on faucet, hairs stuck to hair dryer & Wet ball point ink on drape rod. Overall the room was very run down and in need of a good spring cleaning. My wife complained to the night manager who responded with sarcastic remarks about her being a... More

The floor was wet around the room. They seemed to sprinkle something on it that "stunk to the high heavens" (as Granny used to say) when they cleaned the room. The source of the water was a mystery as was the horrid stench. Next, when I got in the shower it was fine then it got scalding-and I do mean... More

We arrived in Mackinaw City July 21, 2012 on Saturday afternoon around 4pm looking for a hotel. The first one we stopped at was over $300. We were told all hotels were charging that. I told them I never paid that much on my life & receptionist offered to call Quality Inn & Suites for us. They were charging $289... More

Reserved a room with two double beds for a night and thought I was staying at the nice looking hotel in the picture. WRONG. They put us in an adjacent building that was much smaller and probably hadn't been updated since 1950's. There was a ton of bugs in the room (not bed bugs) and the room had a very... More

If you read every terrible review of this property I would agree, confirm and then tell you to stay away because it give the chain a bad name and the hotel industry a "black eye". The place was dirty, staff rude and online pictures miss representative. After complaining we were asked to leave and let me say that was the... More

The location was excellent--right on the beach, with plenty of beach chairs to pull up to the water. The rooms were just so-so. Not the cleanest by any means. I didn't have any issues at check-in, but another family member's room was not ready, and it was well after check-in when we arrived. There are probably better facilities in Mackinaw... More

My wife and I stayed at this hotel for one night and found it over priced at $ 139 after AAA discount. The location and views are great but the rooms, balcony and the passages were dirty. Housekeeping needs to be pulled up and more supervising from the Management. Carpets need a good shampoo as well. There are better hotels... More

We stayed at the Quality Inn in Mackinaw City, MI on the 4th of July. We were in the "old" part of the hotel. The room was dated and because of the holiday we paid $200.00. The room was very small which we were aware of at time of reservation. When I made the reservations the manager was extremely polite... More