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Comfort Inn Lakeside

2.5 of 5
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611 S. Huron Ave., Mackinaw City, MI 49701
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Comfort Inn Lakeside
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Ranked #15 of 41 Hotels in Mackinaw City
A recent review
3 of 5 stars reviewed yesterday
53Shadrach London, Canada
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Toledo, Ohio
1 review
1 of 5 stars Reviewed yesterday NEW

We arrived to a room with a nonworking lock. Had that fixed quickly, and then our toilet clogged very easily. When we went to call about it; we learned our phone did not work. That's our first half hour! It took over 24 hours of our two night stay until we had a working phone. Wi-fi service was poor. We... More 

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London, Canada
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

For the price, we probably could have found a better place to stay. However, we drove in after 6 pm without a reservation and were happy to be able to get a room for the night. We did enjoy the balcony with its view of the beach and the lake. The breakfast area is very small for a hotel of... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Room was not ready upon arrival-supposed to be ready by 4:00 pm but was not ready until approximately 4:30. We stayed in a "suite" which included multiple bedrooms. Microwave did not work and ice maker attached to the refrigerator within the suite did not work. Room was not cleaned until almost 5:00 pm the day following the first night we... More 

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Janelle T, Guest Relations Manager at Comfort Inn Lakeside, responded to this review

We apologize for failing to meet your expectations. Thank you for staying with us. More 

Travelers are raving about these Mackinaw City hotels

Corvallis
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this motel for one night. It's in a great location, close to restaurants and is lakefront. As gold members the front desk upgraded us to a lakefront jacuzzi room from a lakefront balcony room. The night clerk was new but with time and patience we got checked in. She was friendly and professional looking.... More 

Was this review helpful? Yes
Janelle T, Guest Relations Manager at Comfort Inn Lakeside, responded to this review

We are sorry to hear that you were disappointed. Thank you for staying with us. More 

Detroit, Michigan
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We had booking problem. Simple to fix but the manager could care less. They charge your card for the entire stay the second you check in. So you are screwed if you are unhappy. Also be careful. If you use one card to reserve and a different card when you check in you get charged twice. 8 to 10 days... More 

Was this review helpful? Yes
Janelle T, Guest Relations Manager at Comfort Inn Lakeside, responded to this review

We are sorry to hear that you were disappointed. Thank you for staying with us. More 

Ypsilanti, Michigan, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We just spent the weekend in Mackinaw City and stayed at this property. We had a lakefront room. The room itself was fine, about what I expected. My complaint is about the advertised breakfast bar. It is advertised as being a "Free 25' Hot Breakfast Bar". The hotel itself only has a tiny room, which you cut through to get... More 

Was this review helpful? Yes
Janelle T, Guest Relations Manager at Comfort Inn Lakeside, responded to this review

We are sorry to hear that you were disappointed . Thank you for staying with us. More 

DENVER
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice property on the beach and near the ferry in Mackinaw city, but it is what it is- a motel. No microwave, but there is a fridge, and oceanside, is gorgeous and the beach is fun. The amenities are okay, and breakfast is so-so but it does the trick for most. The ferry is walking distance, and... More 

Was this review helpful? Yes
Janelle T, Guest Relations Manager at Comfort Inn Lakeside, responded to this review

We appreciate you staying with us and hope you visit again. More 

Grand Rapids, Michigan
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just finished up our Lake Superior circle tour on motorcycles and spent the night here before heading home. The rooms were ok, dated furniture, difficult to close the front door, poor shower water pressure, the beds were hard, and a/c was noisy but worked. It is definitely time to upgrade the place or change the name to Quality Inn... More 

Was this review helpful? Yes
Janelle T, Guest Relations Manager at Comfort Inn Lakeside, responded to this review

We apologize for failing to meet your expectations. Thank you for staying with us. More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Ended up staying here after Breakers Point, a hotel down the street, refused to honor a reservation I made with a credit card. Luckily this hotel had a room available and even upgraded me to a whirlpool room because I told them about my experience with the other hotel (thanks Paula). Hotel and room was a solid B+ Initially keys... More 

Was this review helpful? Yes
Janelle T, Guest Relations Manager at Comfort Inn Lakeside, responded to this review

Thank you for staying with us . More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here 2 nights. Front desk staff was pleasant and accommodating, but waited over an hour for an extra chair for our balcony. View was beautiful, and the beach area very nice. We were right next to the ferry that took us to Mackinaw Island, so it was also convenient. Comfortable beds, and loved the fact we could keep our... More 

Was this review helpful? Yes
Janelle T, Guest Relations Manager at Comfort Inn Lakeside, responded to this review

Thank you for staying with us. More 

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