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Thunderbird Inn

146 Old US Hwy 31, Mackinaw City, MI 49701
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Thunderbird Inn
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Ranked #22 of 41 Hotels in Mackinaw City
A recent review
4 of 5 stars Reviewed August 19, 2014
Alicia M
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132 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Thunderbird Inn
See the most recent reviews
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

My husband and I stayed here for our 2 year wedding anniversary. It was a wake up and drive kind of trip and it was great that we stumbled upon this gem. They were clean and comfortable rooms with super friendly service! I would recommend to anyone looking for a cheap getaway. It's also close to the island ferry and... More 

Was this review helpful? Yes 1
Steven C, General Manager at Thunderbird Inn, responded to this review

I am pleased to hear that your stay with us was enjoyable. We strive to provide the best possible amenities while still remaining within our guests budget. We look forward to having you stay with us in the future. More 

Lansing, Michigan
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 17, 2014

I was nervous before coming after reading the recent reviews. The place was average. It was clean. The bed was pretty comfortable. We weren't in the room much so it worked ok for us. We were able to walk to town. The water in the shower did take a while to heat up and some of the towels smelled moldy.... More 

Was this review helpful? Yes 1
Steven C, General Manager at Thunderbird Inn, responded to this review

Thank you for your comments. The hot water fluctuations are something we fight with and try to control; however, in an older property such as ours, its one of the issues we have not been able to completely dial into. My apologies for the issues of your stay. Hopefully on your next trip to or through the area we will... More 

Lansing
2 reviews
4 of 5 stars Reviewed August 15, 2014

Our Girl Scout troop (6th-grade girls) stayed at the Thunderbird Inn and it was everything we hoped it would be. We were looking for economical accommodations, and were very pleased with what we got for the price. We really enjoyed the indoor pool. The temperature was perfect (cool but not cold upon entry), there was adequate seating, pool towels were... More 

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Steven C, General Manager at Thunderbird Inn, responded to this review

Thank you so much for your review. I'm pleased to hear that your trip to the Mackinaw area was a success and that we were able to accommodate you. We hope that on your next girl-scout troop trip we can help make it another success. More 

Central Vermont
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 12, 2014

We were in Mackinaw City for a reunion of the crew of the icebreaker Mackinaw and lodgings were arranged by others. While the discounted price was attractive the "Inn" wasn't so hot. It's basically an older motel with thin walls between rooms and a sign in the shower that warns the water temperature may change unexpectedly. Rooms are on the... More 

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Coopersville, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 11, 2014

We stayed here two years ago and really liked it. This year we didn't. The room was not clean. It was a dark dingy room. Had a strange smell. The bed sagged really bad. Very uncomfortable. We had no hot water at night for a shower or washing my face. They do have a sign telling you the water flucuates,... More 

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San Diego, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 11, 2014

Check in was fine and easy. The location is near many other hotels. Our room was tidy, but the hot water was a serious issue (as noted in other reviews). I had booked online because I figured it would be the cheapest and easiest way to ensure we had a place to rest our heads. It wasn't! The paper in... More 

Was this review helpful? Yes 1
Red Deer, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 11, 2014

First off I would like to say that the male front receptionist was great, the female not so much. I found her to be rude. We stayed for 3 nights in July. We arrived to only a couple of towels (that you could almost see through) and a moldy smell in the room. To top it off I went to... More 

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
62 reviews 62 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 9, 2014

We weren't willing to pay the price of other hotels around Mackinaw City, so the Thunderbird Inn was a nice little find. The room was spacious and the bed comfortable with plenty of pillows. Even with the sink not in with the shower and toilet, the bathroom was nice sized. Breakfast had a lot to offer and the area was... More 

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Steven C, General Manager at Thunderbird Inn, responded to this review

I am pleased to hear that you enjoyed your stay with us. One of our main improvements this year was to offer a hot breakfast and it seems like you enjoyed it. Thank you for your review. We look forward to having you stay in the future. More 

Montague
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2014

Upon arrival we were initially charged twice and extra! Once confronted about being charged twice the front desk was very unorganized and confused on what to do. Room was small and dingy it was a king size room. Sheets were not changed when we left the sign off it. There were only two towels and they smelled sour and gross.... More 

Was this review helpful? Yes 2
Steven C, General Manager at Thunderbird Inn, responded to this review

I would like to apologize for the double charge; I am glad we were able to sort that out before your left. We did find that our heater for our pool went down for a period of time and it is now corrected. Our goal is to provide our guests with a clean, comfortable stay and I am disappointing to... More 

Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2014

After 6hr drive got to the Thunderbird to see if we could check in early. The answer was "No, you can come back at 4." She had quite the attitude. Then asked if I could use the restroom. Answer was "no". Wow! How accommodating! Got to the room at 4...very shabby and dirty. Towels so thin you could almost see... More 

Was this review helpful? Yes 1
Steven C, General Manager at Thunderbird Inn, responded to this review

I completely understand that after a long car ride you want to kick back and relax. Unfortunately, we cannot always accommodate our guests with an early check-in. Our check-in is stated on all of our websites as 4pm. I do apologize for the issues with your stay, customer service is one of our main goals, and it is my job... More 

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