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Thunderbird Inn

146 Old US Hwy 31, Mackinaw City, MI 49701
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1 room 1 adult
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152 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 4, 2016

My wife went to check in an paid for two nights and thought the rooms would be fine just by the look of the outside of the building. Was she wrong. I went to the room number and started to unload the car when my wife out and asked me to come into the room witch looked like it was... More 

Helpful?
Thank Frank S
Steven C, General Manager at Thunderbird Inn, responded to this review

I am sorry to hear about your experience with us. I see that you stayed back in August, however this is the first time I have been made aware of the issue. Had I known of the issue sooner, I would have been able to fix the matter. We take all of our complaints seriously and make every effort to... More 

FOUNTAIN
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 8, 2015

Great motel. Good value for your money. Employees were very friendly and helpful. Very clean , quiet location in the one level section. Nice hot or cold breakfast. Would definitely stay there again. The location is not right on Lake Huron but the short drive to The fort and light house museum is good. Parking everywhere is free so you... More 

Helpful?
Thank FountainChessie
Steven C, General Manager at Thunderbird Inn, responded to this review

Thank you, I appreciate you taking time to review our property. I am happy to hear you enjoyed your stay with us and look forward to you staying again. More 

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 11, 2015

While the hotel look pretty decent on the outside, inside the room was a different story! No matter what the chain, I always check for bugs. I don't want hitchhikers coming home with me. No bugs alive! But, there was dead ants on the bottom of the mattress. The sheets was nasty! While they smelled clean, there were stains all... More 

Helpful?
1 Thank Damica B
Steven C, General Manager at Thunderbird Inn, responded to this review

I am sorry to hear that your stay with us was not to your satisfaction. As you mentioned you did not allow housekeeping to attend to your room and it seems as if you never informed the front desk or any employee that there were issues with the room. We take pride in offering the best service in Mackinaw City.... More 

Travelers are raving about these Mackinaw City hotels

Clarkston, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 7, 2015

I did my homework before our family trip with our two adult kids and their families, Like most of you are doing, I wanted to make sure this hotel (actually it is a motel) was a nice place since all other chain hotels were booked. I read the reviews on this hotel before booking and boy were the reviews wrong.... More 

Helpful?
5 Thank Briggs2roddy
Steven C, General Manager at Thunderbird Inn, responded to this review

I am sorry to hear that your stay with us was not satisfactory. We use all reviews, both positive and negative to better our property. We have taken note of the issues of your stay and will work to better improve our property with regards to our staff and amenities we offer. We appreciate you taking the time to review... More 

Grosse Pointe, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 25, 2015 credit card Amex Card Member Review

Stayed one night on our way over to Mackinaw Island. Motel was rated 3 stars which was not the case. Room was clean, however, linens and towels were dingy and gray. I would not recommend this place to anyone.

Helpful?
2 Thank David D
Steven C, General Manager at Thunderbird Inn, responded to this review

I am sorry to hear that your stay was not to your satisfaction. We are only a two star property and do not advertise ourselves as a three. If this is the case, we would like to know about which site lists us as a three star property so we may change the error. More 

Wellington, New Zealand
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 23, 2015

Had a room on the lower level, in the corner, and stayed the one night. Interesting place to stay Saginaw, like a mini Las Vegas in the downtown area. Only issue I had was with the people in the room above mine with children, as I could hear even step and thump on the floor from here room. Needless to... More 

Helpful?
1 Thank APRS
Steven C, General Manager at Thunderbird Inn, responded to this review

Thank you for taking the time to review our property. We appreciate the feedback and are glad to hear your stay with us was enjoyable. We hope that your visit us on your next trip to the Mackinaw area. More 

Hayward, Wisconsin
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 21, 2015

This was a last minute booking. If it was anywhere else and not a summer weekend, the cost would have been outrageous. Older property, musty smell to the room. Acceptable, but not recommended. On the plus side, the continental breakfast was very good.

Helpful?
Thank Tony S
Steven C, General Manager at Thunderbird Inn, responded to this review

Thank you for your feedback; we appreciate all comments as we strive to improve our property. I am glad you enjoyed our breakfast, we have worked to offer a wide selection of items for everyone's tastes. As we are in a very tourist oriented area, our prices do fluctuate depending on time of year and demand of rooms. We hope... More 

Bowling Green, Ohio
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 19, 2015

There are lots of non-chain properties in Mackinaw City to stay. Always find the Thunderbird Inn to be a comfortable place. Very close to the downtown strip and ferry service, the rooms are simple but comfortable. The GM is always in the area and available. The pool and breakfast area is right across the lot with plenty of parking. Most... More 

Helpful?
1 Thank Eric W
Steven C, General Manager at Thunderbird Inn, responded to this review

I am pleased to hear that your stay with us was enjoyable. We strive to offer the best customer service in the area and believe we were able to accomplish that. We look forward to having you stay with us again in the future. More 

Rochester Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 19, 2015

Room was clean, typical interior. Disappointed in the breakfast. Had stayed here before and it was better. No make-your-own waffles. Hot stuff mediocre. And make sure you get there before the 9 am cutoff. They put it away exactly at 9 so if you come at 9:01am you are out of luck!!

Helpful?
Thank mll143
Steven C, General Manager at Thunderbird Inn, responded to this review

I am happy to hear that your room was clean and your stay was overall enjoyable. We have revamped our breakfast to include more hot items and remove the traditional waffle maker that every other hotel offers. In doing so, we believe we stood apart from other hotels in the area by offering better options. We have noted your dissatisfaction... More 

Madison Heights
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 15, 2015 via mobile

Hotel is older but is well maintained, "hot breakfast" is a bit misleading as there isn't a big selection (microwaved biscuits and gravy, toast, and cereal) and it ends at 9am so I only took advantage of it once. Pool is kept very warm which made it very pleasant and is large enough to enjoy a few laps. Overall very... More 

Helpful?
1 Thank Brian J
Steven C, General Manager at Thunderbird Inn, responded to this review

I am pleased to hear that your overall stay was pleasant. We try not to advertise our breakfast as a "Hot Breakfast" but rather as an expanded continental breakfast with added hot items. We try to change up our hot items each day so that our extended guests have more options over the course of their stay. Thank you for... More 

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