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Crown Choice Inn & Suites Lakeview & Waterpark

722 S Huron Ave, Mackinaw City, MI 49701 (Formerly Comfort Suites - Mackinaw City)
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Crown Choice Inn & Suites Lakeview & Waterpark
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239 Reviews from our TripAdvisor Community

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Traveler rating
    43
    26
    44
    27
    99
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158
36
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (43)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (20)
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Cadillac, Michigan
1 review
1 of 5 stars Reviewed 2 days ago NEW

The customer service was awful. NO Wi-Fi, and when asked the about wi-fi the lady at the front said "I guess your computer is is broke". Two laptops, two phones and three i-pads could not connect. The rooms are dirty, the common areas are dirty and the water park is not clean at all. The water park ran out of... More 

Battle Creek, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we had two rooms side by side. 5 in each. Very comfortable for group. Little ones loved the water park. Breakfast buffet was ok. In walking distance to everything. They all want to go back next year.....

Okemos, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked a suite. Room is very humid, had a terrible smell. Carpet was sticky to touch. There is no exhaust fan in the bathroom and the bathroom was between two bedrooms, so the smell from the bathroom can't go anywhere. This hotel shares a breakfast area with two hotels next door. Very crowded in the morning. Will not stay... More 

Travelers are raving about these Mackinaw City hotels

Onaway, Michigan
1 review
1 of 5 stars Reviewed 3 weeks ago

Worst hotel I have been too. Paid over $200.00 dirty room, sofa bed not even made told to make it our selves, only 3 towels weren't even folded, dusty, dirty, and RUDE staff. Will never stay again and will tell my family and friends of my experience.

Mount Pleasant, Michigan
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not what I expected but it wasn't bad. We went at the tippy tip of the beginning of the season so there were very few people. The waterpark is scary. The paint is faded and there were a few places the plastic was broken. It wasn't horrible though because we had it to ourselves so I could follow my 5... More 

Coopersville, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Extremely rude counter person. She even went up to a guy in the middle of another customers conversation and interrupted him telling him he needed to quit talking and get checked in then go outside to talk. Bathtub still had water in it. The bathtub faucets were loose and one was broken. The time for the tub didn't work right... More 

Harrison Township, Michigan
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I checked in with 9 year-old twins and a 14 year old for 3 nights in a suite. The suite was roomy, but the furniture was old and in need of a cleaning. We spent very little time in the room. Breakfast is included with your room, which is Carb Heaven. Lots of bread and bagel choices, donuts, English muffins,... More 

Zionsville, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We clearly did not read the reviews and made the same errors as the other guests. We booked online and had the price we were to pay for 5 guests. When we arrived they said that was wrong and we had to pay more. The lady at the desk was very rude to my husband who is a very kind... More 

Oostburg, Wisconsin
1 review
1 of 5 stars Reviewed 4 weeks ago

Read the reviews. If you book you will get what is written. Our room had food from prior guests. Wrappers and paper behind the dresser and in drawers. The bathroom offered mold, loosening and discolored wall paper. There were aging spider webs in the room. The hallway to breakfast had large spiders in aging webs above the sconce lights. Breakfast... More 

Lake Orion, Michigan
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I read the other reviews as I was leery about this place but it appeared like a good deal because they were suites, an outdoor pool and a indoor water park. I found the staff / reservation rude on the phone, there are no pictures of the rooms, so I would not even consider this place considering how rude they... More 

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