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Mackinaw Beach and Bay - Inn & Suites

929 South Huron Avenue, Mackinaw City, MI 49701
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Mackinaw Beach and Bay - Inn & Suites
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Mackinaw Beach and Bay - Inn & Suites
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422 reviews from our community

Traveler rating
    215
    119
    53
    18
    17
See reviews for
182
136
3
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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    (422)
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

We were driving on our road trip from Las Vegas Nevada to Buffalo New York to attend a wedding. We were driving from North Platte Nebraska and decided to stay in Mackinaw to enjoy the sights of the Great Lakes. We decided to book through Hotels.com and booked two rooms at around 3pm. Our GPS said we would arrive there... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Got a call mid day of the day we were to check in and was told to go.to a different hotel. Went to that hotel and was sent to a different hotel... was given a hotel key with a person already in it. Returned to front lobby to inform them and was given a another room with 2 double beds... More 

Was this review helpful? Yes 2
Niles, Michigan, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2014

There were eleven of us and they accommodated our entire group in two suites overlooking the lake. We had a very nice time, and were very happy with our experience there. Our grandchildren enjoyed the pool. We were happy with the hot tub. The complimentary breakfast was very nice. We probably would not choose to be there again during the... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2014

We had our wedding reception here on October 4, 2014. John (the general manager) and his staff were friendly, helpful and truly made us and all of our guests feel welcome. Our guests stayed the weekend and our reception and rooms were better than we could have expected. The staff went out of their way to make our special day... More 

Was this review helpful? Yes 2
Royal Oak, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2014

Our regular spot for our anniversary (in Traverse City)was sold out, so I left it up to my husband to find an alternative. My husband surprised me by booking this very nice hotel in Mackinaw City. It's in a good location,very clean, nicely decorated, and right on the water! A very pleasant and helpful young Jamaican girl helped us with... More 

Was this review helpful? Yes 1
Grand Rapids, Michigan, United States
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 31, 2014

My family and I stayed at this hotel, and we're mortified and disgusted by the rude and vulgar demeanor of the general manager. We spent the day on the island, and returned back to the hotel at 9:00 p.m. We unpacked, settled in, and got our boys in their pajamas. As I pulled back their covers, I discovers that the... More 

Was this review helpful? Yes 9
Jackson, Michigan, United States
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 13, 2014

Large clean quiet rooms at a great price! Breakfast is average, Service is fantastic! Beach could be better but was to cold to use this time of year. Small hot tub but nice pool! Nice patio with chars and table.

Was this review helpful? Yes 2
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 22, 2014

I recently stayed here for my brother-in-law's wedding reception. The hotel itself was nice enough but I have never encounterd such an arrogant front desk staff. It was astonishing to see how someone in the so called hospitality business could be so curt and impertinent! My family and I will be sure to never stay there again

Was this review helpful? Yes 8
Saint Clair, Michigan
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 20, 2014

The room was very spacious with an extra area if you had children with out. They would have their own TV and bed. The view was fabulous overlooking the lake and bridge. We did have an issue with the smoke alarm at 4:30 am. When we tried to call the front desk several times there was no answer. So we... More 

Was this review helpful? Yes 4
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 20, 2014

Significantly upgraded our room from what we had reserved. Heather at front desk was wonderful. Rooms clean, comfortable , and well maintained. Housekeeping did a nice job. All in room equipment, appliances, linens and supplies well stocked and maintained. Pricing was excellant. Breakfast not much to get excited about, but we're much more concerned about the room and furnishings than... More 

Was this review helpful? Yes 3
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