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Holiday Inn Express Droitwich M5, Jct 5

Certificate of Excellence
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Worcester Road, Wychbold WR9 7PA, England
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Holiday Inn Express Droitwich M5, Jct 5
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Holiday Inn Express Droitwich M5, Jct 5
Holiday Inn Express Droitwich M5, Jct 5
Holiday Inn Express Droitwich M5, Jct 5
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329 reviews from our community

Traveler rating
    179
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    17
    8
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Deeside
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed at the holiday inn express Droitwich on the 10th April. Overall the hotel has the old style express branding. But this adds character. Only spoke to 2 staff when there which was upon check inn.....he was very friendly and attentive. The second member of staff was the bar man, he was a rather unpleasant chap who made it feel... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you for your stay and leaving us a review. Your willingness to spare some of your time to relay your comments is genuinely appreciated. As I said in my phone messages and email to yourself we are saddened and disappointed that you did not have a relaxing and enjoyable stay with us on this occasion. It is certainly not... More 

Merseyside
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

It was clean, friendly, spacious, quiet, well equipped - certainly not luxurious but for the money we paid it was incredible value for money. Suited us as an overnight stay in a Coast to Coast journey - but might even be a cheap base for exploring the area. Breakfast was 'express' and this suited us well. Thanks to the staff... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you for such a super review! We are ecstatic that you enjoyed all aspects of your stay with us and that you found us to be incredible value. We strive to add value to our guests stay from including our Express Start Buffet Breakfast, free WIFI for all guests throughout the hotel, plenty of free car parking and a... More 

Torquay, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Travelling up or down the M5 need a staging post? HIE Droitwich is impressive. Don't expect a homely atmosphere and big breakfast but a really comfortable bed, good breakfast and excellent service is waiting for you. It's also dog friendly. Full marks! It is a franchise and not reflective of all HIE hotels but is at the top of its... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Wow thank you so much for such a brilliant review! We are over the moon that you would give us full marks after your recent stay with us, our team are passionate about putting our guests experience and satisfaction at the heart of our business and we appreciate our valued guests taking the time to let us know we have... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Another visit to this hotel was as good as all of our previous stays here. We have stayed here on several occasions and have never been less than very satisfied with the excellent way in which we are greeted on arrival and the way in which everyone goes out of their way to make us feel welcome. In our opinion... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you for such a fantastic review! We want you to stay with us again and again and it is our promise that we will genuinely do all we can to make your stay as relaxing and enjoyable as possible and reading your brilliant review gives our team such a moral boost to know they have achieved just that! Thank... More 

Stockport, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here with our 7 year old daughter plus 2 dogs in a family room. The room was clean and tidy with all the usual amenities. We wanted somewhere close to the M5 as we were travelling to North Cornwall. Really quite and couldn't hear the motorway so had a good night sleep. The breakfast was ok - not the... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

We appreciate you taking the time to review our hotel after you stayed with your family, how great to hear you felt we offered excellent value for money, we are always reviewing our offerings and how we can give the best value and service to our guests. Thank you again for your feedback and we are thrilled you will be... More 

Hastings, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Could not fault the service, so friendly and efficient. They took care of gluten free diet at breakfast so well. The best hotel so far to cater for this. Room was clean and very quiet, especially being so near to the motorway. Would recommend

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you for such a great review! We are thrilled we could cater for all your needs during your stay with us and that you would recommend us as a place to stay when in Droitwich. We do hope we have the opportunity of welcoming you back soon. Kind regards Claire Walsh More 

Telford, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here to visit old haunts room ,staff and breakfast were very good.Close by was a macdonalds,harvester and an indian restaurant,all on the hotel site...we visited the honey bee [our old haunt]then kidderminster [next day]for some good old shopping

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

We appreciate you choosing to stay with us while revisiting the area we are pleased you enjoyed your stay with us and that we were a great base for your travels around. When you are back in the area we do hope you come and stay with us again. Kind regards Claire Walsh More 

Newcastle Emlyn, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night after working in Birmingham for the day. The hotel was very convenient from the M5 and we received a very warm welcome. The staff were very friendly and this set the hotel apart from other hotels in this kind of price band. The room was spotless and we could not hear any traffic noise. The... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you for such a wonderful review we are delighted we delivered in all areas during your stay. Our team take such pride in their customer focused service and the cleanliness of the hotel as it is important for our guests to be delighted by their stay and want to come and stay with us again and again! I will... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stay away regularly for work and often use IHG hotels. I stayed three nights this week in this location and I can say it is the most pleasant experience to date with HIE/IHG. Reception are polite and friendly, and as my three nights were seperate bookings, remembered me and had all my check in info ready. All areas are... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you so much for your informative review, it is such a pleasure to read how well our team have looked after our valued guests and how we have delivered in all areas of service and cleanliness. I will be sharing your feedback with our team as it is such a great boost to moral to know when you have... More 

Newton Abbot, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 9, 2015

Stayed for the first time, A leisurely weekend away, the staff couldn't do enough for us, nothing was too much trouble. The room was very clean and well presented....Top marks from someone with O.C.D, the breakfast was brilliant, so much to choose from, staff even asked if we needed extra as i have a dairy allergy. We were so impressed... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you for taking the time to review our hotel after your recent visit with us. It is a real pleasure to read such favourable comments, our team pride themselves on making a connection with each and every guest that stays with us and I will be sharing your feedback with our team; comments such as yours are such a... More 

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