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Holiday Inn Express Droitwich M5, Jct 5

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Worcester Road, Wychbold WR9 7PA, England
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Holiday Inn Express Droitwich M5, Jct 5
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Holiday Inn Express Droitwich M5, Jct 5
Holiday Inn Express Droitwich M5, Jct 5
Holiday Inn Express Droitwich M5, Jct 5
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354 Reviews from our TripAdvisor Community

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Traveler rating
    194
    129
    20
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (354)
  • Mar-May only
    (105)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (63)
All months
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Once again my wife and I stayed at this hotel last weekend. As on every previous visit, we were greeted in the most friendly way by the receptionist on duty.A second chair which we requested was in our room within minutes. We will have no problem with repeatedly staying here when we need to go up to the Midlands in... More 

Was this review helpful? Yes
Sam B, Front Office Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you for leaving us such a positive review. I am so pleased everything was to your satisfaction during your stay. We are currently undergoing a refurbishment of the hotel at the moment so your stay will be even better next time. We look forward to welcoming you back again hopefully in the near future! Once again thank you for... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was traveling with partner and 2 nine year old twins and 2 dogs on route to Scotland. The staff were very friendly and even said we could have the dogs in the room ( in the end they slept in car and were fine). The room was spotless and we even had a choice of pillow firmness. The kids... More 

Was this review helpful? Yes
Sam B, Front Office Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Dear Guest: Thank you for leaving us such a positive review! I am so pleased you enjoyed your stay here at the hotel. We are always pleased to welcome your furry friends into the hotel free of charge too! When you next stay why not get even better value by joining IHG Rewards Club and start earning points towards free... More 

Aldridge, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 16 July (business) for 1 night, as we had a "works do" in Droitwich that evening. Decent rooms. Clean - everything you needed for a good stay. If travelling, it's just off Junction 5 of the M5. Free wifi. Good service from the front desk staff - very helpful.

Was this review helpful? Yes
Sam B, Front Office Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Dear Guest: Thank you for leaving us a review! I am pleased to read you enjoyed your stay and I hope you had a great works do! I will pass on your comments to the rest of our staff as I know they will all be pleased to read this. Thanks again! Sam Blount More 

Cardiff, United Kingdom
Level Contributor
116 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is close to the M5 and what a great welcome, rooms were clean and fresh, large TV and great wifi so I must say for the price this was very good value for money only downside was that there was no bath, shame!

Was this review helpful? Yes
Sam B, Front Office Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Dear Guest: Thank you for taking the time to write us a review. Unfortunately as a Holiday Inn Express hotel we do not have baths in our rooms, our sister brand however Holiday Inn do have baths. I am so pleased however you found everything else to be great during your stay, especially your welcome :). I hope we can... More 

Blackpool, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight with our small dog on the way down to Devon last week. On the plus side, we only paid £53, including breakfast. (Which was supposed to be continental but included scrambled eggs, sausages and beans as well as the usual fruit, yogurts, cereals, toast, pastries, juices etc). On the minus side, we asked for a room on... More 

Was this review helpful? Yes 1
Sam B, Front Office Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Dear Ann D: Thank you so much for your candid feedback. Myself and team Droitwich are so pleased you enjoyed your stay and enjoyed your breakfast. I am so sorry however that you found your room to be on the noisy side, when you next stay with us please do not hesitate to email us prior to your arrival to... More 

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Unfortunately our booking was messed-up and we arrived at the hotel after a long drive from Edinburgh to find we had no room available despite having pre-booked some time before our arrival. To be fair, the staff tried hard to sort out a replacement room but the first alternative fell through for some reason and we had to drive back... More 

Was this review helpful? Yes
Sam B, Front Office Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Dear Steve H: Firstly please allow me to apologise once again for what happened. On that weekend we unfortunately had some system errors which did over book the hotel. I can assure you this is not normal service for our guests and was extremely unfortunate that it happened to yourself. I am pleased that we were able to welcome you... More 

Looe, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We broke a long journey from the North West to the South West at the Holiday Inn Express near Droitwich. It is very close to Junction 5 on the M5 but our room was very quiet. The room was well equipped, reasonably spacious and very comfortable. There is also plenty of easy parking. The hotel is happy to take dogs... More 

Was this review helpful? Yes
Sam B, Front Office Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Dear Guest: Thank you for leaving us a great review of the hotel. I am happy to see your dog was made very welcome at the hotel. We are always more than happy for our guests to bring their furry friends. I am so pleased to see you would stay again and myself and all the team look forward to... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here on our way to Newquay. The hotel was excellent value for money. The staff are very friendly and obliging. Highly recommended to break up any long journey. The hotel was pet friendly. Breakfast included in the price. Excellent location next to the motorway. Room was very comfortable and clean. We left here feeling very relaxed.

Was this review helpful? Yes
Sam B, Front Office Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Dear Guest: Thank you for leaving such a positive review. I am so pleased the hotel lived up to your expectations and that our staff were attentive to your needs. I do hope we can welcome you back when you are next in the area again. Kind Regards Sam Blount More 

Salisbury, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the best thing about this place is the amazing service you get the moment you walk into this hotel. they seem to take client satisfaction totally seriously and they mean it - you don't feel it is in any way 'put on'. i did have some problems with my room with the air conditioning unit so ended up not using... More 

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you so much for your lovely comments!! Comments such as yours are such great motivators to our staff! We look forward to your return. Kind Regards Claire Walsh More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights here while visiting friends. Such a friendly staff, they got me the room I wanted with very professional attitude even though I just walked in to book a room. They were also so helpful when I asked about local attractions, pubs, restaurants and such. We will definitely stay again.

Was this review helpful? Yes
Claire W, General Manager at Holiday Inn Express Droitwich M5, Jct 5, responded to this review

Thank you for your lovely review, I am pleased you enjoyed all aspects of your stay with us. It is a real pleasure to read your favourable comments about our team and how friendly they were during your stay, we pride ourselves on making a connection with all our guests during their stay with us. Your feedback is very valuable... More 

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