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BEST WESTERN Lakewinds

Certificate of Excellence
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5005 West US Highway 10, Ludington, MI 49431 (Formerly Best Western Splash Park Inn)
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BEST WESTERN Lakewinds
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Ranked #4 of 16 Hotels in Ludington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Mark A Campbellsport, United States
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459 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Campbellsport, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been staying at this Best Western hotel for quite a few years and I have always been treated good, A very helpful staff, Clean rooms, Nice pool and hot tub, Easy access to the Ludington area. will stay again.

Review collected in partnership with Best Western

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Carleton, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel when it was very cold/snowy outside and the rooms were warm, beds were soft. Indoor pool could have been warmer, but the hot tub was nice. Nice breakfast too - something for everyone.

Review collected in partnership with Best Western

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Clarksville, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

We spent 3 nights at the hotel and were hoping for a quiet, relaxing getaway. The breakfast buffet was fairly good. Sausage, eggs, sausage gravy, pastries, waffles, yogurt and apples. I am gluten free so hoping for more fruit choices. The room was clean and the staff very friendly. There is a nice pool and hot tub (which we didn't... More 

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Clare
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2015

We had what they call the penthouse suite! With a jaccuzi and fireplace! I was expecting a gas fireplace but it was electric but still very nice! The bed was comfortable the room was clean and the price was unbeatable at a $119.00 a night on valintines day! The staff was very friendly! The only thing is that it was... More 

Was this review helpful? Yes 2
Kati G, Guest Relations Manager at BEST WESTERN Lakewinds, responded to this review

Dear Donn N, Thank you for taking the time to leave such a great review. We are thrilled that we were able to provide you with a clean and comfortable stay on Valentines Day. Your comments toward our staff and property are greatly appreciated, and we are looking forward to your next visit! Warm Regards, Samantha Guest Relations Manager More 

Ada, Michigan
1 review
4 of 5 stars Reviewed February 8, 2015

We weren't sure exactly what to expect since the price was so reasonable. The Lakewinds exceeded our expectations. Our king room with whirlpool was very nice. We also felt the breakfast was very well maintained. Both the evening and morning staff were very friendly and helpful. All in all a great experience.

Was this review helpful? Yes
Kati G, Guest Relations Manager at BEST WESTERN Lakewinds, responded to this review

Dear Robert J, Thank you for taking the time to leave a review regarding your recent stay with us. We appreciate your comments towards our staff and property, and we are looking forward to your next visit! Kind Regards, Samantha Guest Relations Manager More 

Twin Lake, United States
1 review
5 of 5 stars Reviewed February 1, 2015

Most people consider their pets as family members this Best Western makes all family members welcome I figure this should be enough to interest all travelers. With this an indoor pool and a breakfast that would make local restaurants to look what they have compared to what they offer.

Review collected in partnership with Best Western

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Kati G, Guest Relations Manager at BEST WESTERN Lakewinds, responded to this review

Dear Galen B, Thank you for taking the time to submit your review. We appreciate your comments towards our property, and we are looking forward to your next visit! Warm Regards, Samantha Guest Relations Manager More 

Muskegon, United States
1 review
2 of 5 stars Reviewed December 31, 2014

Hotel stunk like smoke along with 2 employees! Food was terrible, They watered down the juice and the syrup. There was not enough room for everyone to eat their breakfast. We found an extra remote in our bed, and juice tabs on the floor of our room. Kids were running up and down the halls bouncing balls against the walls... More 

Review collected in partnership with Best Western

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Kati G, Guest Relations Manager at BEST WESTERN Lakewinds, responded to this review

Dear Stefanie L, Thank you for providing feedback on your recent stay with us. I want to extend my sincerest apologizes for the issues you encountered during your stay. I know that our front desk agent met with you at check-out, and tried to make amends with your overall experience. Please feel free to email us at frontdesk@bestwesternludington.com if we... More 

Prescott, United States
1 review
5 of 5 stars Reviewed December 26, 2014

We have stayed at this location for years. It is always the same quality of staff, food, room service, willingness to please, and swim area . They even have given free water and snacks to Best Western members. The breakfast is very good and the supply agents keep the yummies well stocked.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kati G, Guest Relations Manager at BEST WESTERN Lakewinds, responded to this review

Dear Lawana R, Thank you for taking the time to leave such a great review. Your comments towards our staff and property are greatly appreciated. We are honored that you consider our hotel your #1 choice when visiting the Ludington area. Thank you again, and we hope to welcome you back soon! Warm Regards, Samantha Guest Relations Manager More 

United States
1 review
4 of 5 stars Reviewed December 23, 2014

Clean comfortable hotel with great staff. There are better values in town but they have more issues. This facility was very quiet during our stay but occupancy was roughly 30%. I do not know what the noise level would be during the peak of the summer or with full occupancy. Our room was away from the pool which is probably... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kati G, Guest Relations Manager at BEST WESTERN Lakewinds, responded to this review

Dear Scott M, Thank you for taking the time to leave feedback on your recent stay with us. We are happy to hear that we were able to provide you with a clean and comfortable stay. We are looking forward to your next visit! Kind Regards, Samantha Guest Relations Manager More 

Byron Center, United States
1 review
3 of 5 stars Reviewed December 12, 2014

Average hotel. Has a pool which was very nice. Large group staying at hotel same night we were. Not enough coffee at breakfast. Otherwise pretty good. Nice lobby area by pool. Very easy to find. Hotel personnel were nice as well. Would reccommend.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kati G, Guest Relations Manager at BEST WESTERN Lakewinds, responded to this review

Dear Andrea M, Thank you for taking the time to provide feedback on your recent stay with us. Your comments towards our staff and property are greatly appreciated. We look forward to your next stay! Kind Regards, Samantha Guest Relations Manager More 

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