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BEST WESTERN Lakewinds

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5005 West US Highway 10, Ludington, MI 49431 (Formerly Best Western Splash Park Inn)
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BEST WESTERN Lakewinds
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530 Reviews from our TripAdvisor Community

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Traveler rating
    274
    160
    63
    24
    9
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283
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (530)
  • Mar-May only
    (88)
  • Jun-Aug only
    (273)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (57)
All months
2 of 5 stars Reviewed yesterday NEW

Does not accommodate early check ins and no elevator so be prepared to carry everything up. Rooms were a little small and everything was made for tall people. The hooks in the bathroom to the shower head were positioned very high . Breakfast was the best we have had at hotel in a very long time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Grand Rapids, United States
5 of 5 stars Reviewed yesterday NEW

This hotel was not only clean but has very well trained and friendly staff. We called to make reservations while on the road and once we arrived the staff even found us a better rate. I don't ever fill out these questionnaires, but was so impressed with how courteous, helpful and friendly staff members from all the departments were.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stay at this hotel yearly! It is a great value, staff is excellent, and hotel is very clean. Beds are comfortable and waking up to a massive breakfast full of options is great. Would highly recommend if in the area to stay a night or two! Kid friendly!

Was this review helpful? Yes 1
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear Alarzz2, Thank you for providing feedback on your recent stay with us. Your comments towards our staff and property are greatly appreciated. Your loyalty means a lot to us, and we look forward to your future reservations! Kind Regards, Samantha Assistant Property Manager More 

Indianapolis, United States
5 of 5 stars Reviewed 4 days ago NEW

I highly recommend this hotel for anyone visiting the Ludington Area. it was absolutely a flawless experience. I did not have 1 issue with anything at all. It was clean the Service staff was impeccable, and the entire staff was friendly and out going.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear Joe B, Thank you for leaving such a great review! Your comments towards our staff and property are greatly appreciated, and we are looking forward to your next visit! Kind Regards, Samantha Assistant Property Manager More 

Gladwin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Slept very well in this hotel, not something one experiences in every hotel. Room was very clean and staff was accommodating. I will certainly put Best Western at the top of my list when choosing another hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear Sherry B, Thank you for providing feedback on your recent stay with us. We are thrilled that we were able to provide you with a clean and comfortable stay. We are looking forward to your next reservation! Warm Regards, Samantha Assistant Property Manager More 

Northville, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We were delighted with the friendly and great service we received when we arrived. Ashley and Jordyn were very helpful and made us feel very welcome. The room was clean and spacious. It was a perfect place to stay while visiting Ludington. We were close to downtown, the beach and the lighthouse. We received a great recommendation to have dinner.... More 

Was this review helpful? Yes 1
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear John C, Thank you for leaving such a great review. Your comments towards our staff and property are greatly appreciated, and we look forward to your next reservation! Kind Regards, Samantha Assistant Propertr More 

Bloomington-Normal, Illinois
Level Contributor
4 reviews
3 of 5 stars Reviewed 6 days ago NEW

The Good 1) Staff was very helpful 2) Breakfast was good The Bad 1) Breakfast area was very limited in space 2) Having staffing difficulties The Ugly 1) Our room was no cleaned daily 2) When the room was cleaned nothing was restocked 3) WiFi speeds are mediorce at best 4) Were not given the specific room we reserved after... More 

Was this review helpful? Yes
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear Darwin S, Thank you for providing feedback on your recent stay with us. By telling us what you liked about your stay and where we can improve, you are helping us deliver a superior experience for our future guests. Thank you, and we hope to see you again in the near future! Kind Regards, Samantha Assistant Property Manager More 

McHenry, Illinois
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Best Western has just about all you could need. It was clean. Comfortable beds. has a good continental breakfast. Pool and hot tub. Large parking lot, right on the highway. It was pricey for the area.

Was this review helpful? Yes
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear drrot, Thank you for providing feedback on your recent stay with us. We are thrilled that we were able to provide you with a clean and comfortable stay. We look forward to your next trip to Ludington! Warm Regards, Samantha Assistant Property Manager More 

kimmyketchup
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel recently remodeled. Clean and good breakfast. Breakfast area was very warm and uncomfortably crowded. Trundle bed top mettress in kid suite was uncomfortable for the kids. Shoddy workmanship in remodel (pocket door sat crooked and had no handle, tile around hot tub was cracked. Old man sitting in the rocking chair in the front of the building was grumpy... More 

Was this review helpful? Yes
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear kimmyketchup, Thank you for providing feedback on your recent stay with us. By telling us what you liked about your stay and where we can improve, you are helping us deliver a superior experience for our future guests. Thank you again, and we hope to see you again in the near future. Kind Regards, Samantha Assistant Property Manager More 

Evanston, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here on our way back to Chicago from Mackinac island. We were there less than 12 hours, so we didn't get to experience many of the amenities. We even slept too late for the breakfast which ended at 9:30 am - that seems kind of early especially on a weekend. The beds were comfortable, though my daughter disliked the... More 

Was this review helpful? Yes
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear SunnyD847, Thank you for providing feedback on your recent stay with us. I am sorry you were unable to experience the many amenities our hotel has to offer. We have recently extended our breakfast hours on the weekend to end at 10:00 a.m. instead of 9:30 a.m., for guests convenience. Your comments towards our property are greatly appreciated, and... More 

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