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Holiday Inn Express Ludington

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5323 W. US 10, Ludington, MI 49431
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Holiday Inn Express Ludington
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Holiday Inn Express Ludington
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297 reviews from our community

Traveler rating
    179
    84
    24
    5
    5
See reviews for
108
79
11
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Service was excellent. Staff was quick to address concerns and to answer questions. Staff always had a smile. Room was clean and spacious. Breakfast had great variety to accommodate everyone's taste preference. Hot foods were hot, warm food warm, cold foods kept in refrigerator. The pool and hot tub were kept clean and comfortable.

Was this review helpful? Yes 3
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello Judy, Cleanliness is a huge facet that we strive to maintain, as well as trying to make sure that we can do all we can do to make your stay as great as possible. And from the sounds of it, you did enjoy your time with us. Hopefully we see you again More 

Denver
Top Contributor
386 reviews 386 reviews
24 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Super happy with this hotel. Here for 4 days. The staff have all been friendly, the rooms are large and clean and seem recently remodeled. It's quiet and in great shape. Breakfast is good. A great variety of options. The pool and hot tub area are well maintained. Not a bad thing to say.

Was this review helpful? Yes 2
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Thank you so much for choosing to stay with us. It is wonderful to see that you enjoyed your stay. You are correct in thinking we've been remodeling. We are currently in the process of remodeling every single bathroom in all of the rooms. I hope you like the new look. We look forward to seeing you next time. More 

Lake Oswego, Oregon
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With over 5-months at the hotel, the service has remained excellent from the first day to my 150th. From the front desk, to breakfast service, to housekeeping and maintenance, the staff has maintained complete professionalism and courtesy. I've stayed in almost all of the hotels room types and they are all comfortable. With the latest remodeling, I'm anxious to see... More 

Was this review helpful? Yes 2
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello Matthew, Thank you so much for staying with us, we have enjoyed every day of it. Hopefully you get to see the new remodels fairly soon. We look forward to seeing you again! More 

Midland, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2015

We were allowed to check in a little early. We paid an extra $10.00 for our dog. Everything was what I would expect from a Holiday Inn. Nice pancake maker for breakfast. Juice, muffins, yogurt etc. No complaints! Thank you

Was this review helpful? Yes
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello Brenda, I am very glad to see that you had a great time staying with us, I hope your dog did too. It was a pleasure having you here and we look forward to the next time you visit. More 

Saginaw, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

I thoroughly enjoyed my stay at this hotel from the minute I walked in the door. The young man who checked me in (forget his name) was extremely accommodating and answered all of my questions. He even took the time to explain some of the local attractions and printed out a map for me. The room was very clean, the... More 

Was this review helpful? Yes 2
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Thank you for staying with us Gerard. A positive guest experience is something our staff takes great pride in, and we appreciate your feedback. Hopefully we get to see you again in the near future. Jason Butterfield Assistant Property Manager More 

Howell, Michigan
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 25, 2015

I get to Ludington usually every 2 years on business. This Holiday Inn Express is my preference for a place to stay. Biggest attractions are comfort, courteous staff, and great breakfast selections. Sanjay Singh, who checked us in 2 years ago, greeted us on our arrival this time making check-in an easy efficient process.

Was this review helpful? Yes
Mulliken, Michigan, United States
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 23, 2015

This hotel was very clean and the staff was helpful. I really enjoyed their breakfast selection. You could make your own waffles, which is a nice break from just choices of breads and cereals. The pool and hot tub were very nice. The gym area was old, some of the equipment was rusted from being next to the pool so... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

Had a great stay at this hotel. Very safe, clean and friendly staff! Would recommend this hotel for business or pleasure. Pool are looked to be clean and very secure. Breakfast was good! Easy to locate and close to many restaurants.

Was this review helpful? Yes 2
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello Tammy, Thank you for your feedback. I am very glad to see that you enjoyed yourself during your recent stay with us. From all of us here, we hope to see you again soon. More 

Ann Arbor, MI
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

Recently stayed at the Holiday Inn Express in Ludington. We have stayed there once or twice a year over the past ten years when visiting family in the area. While a bit on the expensive side we have chosen to stay there because it is clean and quiet, and the rooms are a decent size. However, we were disappointed in... More 

Was this review helpful? Yes
Monica0212, General Manager at Holiday Inn Express Ludington, responded to this review

Hello dlb3, Thank you so much for taking the time to share your feedback with us about your most recent stay. I would like to offer you my sincerest apologies that your stay was not as good as it has been in the past. Your continued loyalty to our hotel is extremely important to us. We understand that our guests... More 

Clare, Michigan
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 28, 2014

We stopped in with no reservations on a Saturday night. We were very impressed with the rate, cleanliness, and wonderful employees. Our room was upgraded and was fantastic. The pool and hot tub were very clean-we went to the pool first thing in the morning and the maintenance guys were balancing chemicals and cleaning the hot tub when we were... More 

Was this review helpful? Yes 1
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Thank you so much for your review Lori, We are lucky to have such a caring team at our hotel, everyone cares about the job that they do and the people that stay with us. I am ecstatic that you were able to enjoy your time with us, and we all hope that you come and stay with us again... More 

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