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Holiday Inn Express Ludington

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5323 W. US 10, Ludington, MI 49431
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1 room 1 guest
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Holiday Inn Express Ludington
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336 Reviews from our TripAdvisor Community

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Traveler rating
    200
    95
    31
    5
    5
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120
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Franklin, TN
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I could not take a bath because the drain would not hold water. If they can't offer a tub with a drain that holds water, then they need to provide a shower cap. I would think when the staff cleans the tub, they would notice that it does not hold water.

Was this review helpful? Yes
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello Travelcouple156, I sincerely apologize that you had this issue during your stay. I would like to let you know that we try very hard to make sure that everything is perfect, and I am very sorry that we fell short on this. We take our guest's comments very seriously and will be using your experience to better ourselves and... More 

dallas texas
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and the grounds were well keep. They are located very close to the ferry and is easy to make the trip. Breakfast is the usual fare but early enough to get to the ferry. The pools indoors and nicely kept. Good place to stay for traveling around Ludington.

Was this review helpful? Yes 1
Westland, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First I must say that hotels.com is who we originally booked our trip through. NEVER AGAIN. Asked the girl repeatedly to make sure we had a room with a fridge. She assured me three times "every room in the hotel has one" when we arrived they had no idea that was what we booked. They did their very best to... More 

Was this review helpful? Yes 1
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello Georgiegirl1959, I am very sorry to hear about the reservation issues. Unfortunately all of our room types except our Two Queen Room have mini fridges and microwaves. I am very glad however, that we were able to get you situated into a room type that was better suited for you and your needs. We can not wait until the... More 

Durham, North Carolina
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I are on a two week tour which included an overnight visit in Ludington following a crossing from Manitowoc Wisconsin aboard the Lake Michigan car ferry SS Badger. Our group was welcomed with special gift bags including two bottles of water, two bags of snacks and mints. The rooms were very large and beds are comfortable. I... More 

Was this review helpful? Yes 2
Monica0212, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello TarheelTraveler99, It was an absolute pleasure having you and your group stay with us. I am very sorry that it may not have been pointed out during your welcome to the hotel, we do however have a business center that is open to all of our guests, and is located in our lobby. We are very glad to hear... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After a long day of driving, the guys at the front desk were very helpful and friendly. The hotel was completely booked up but they were able to get us in out room. After a little confusion they gave us some chocolate for the trouble. All was fine in the end.

Was this review helpful? Yes 1
Monica0212, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello Tim G. Thank you very much for choosing to stay with us during your long trip. I am very sorry to hear about the confusion and am very happy to hear that we were able to get everything fixed for your stay. We look forward to seeing you again if you are ever in the area! More 

Madison, WI
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I made my reservation for this hotel using the Holiday Inn Express website. I did not use any third party or discount websites. I filled in all of the required information and received a rate based on that info. When I arrived at the hotel the desk clerk quoted me a price that was ten dollars higher. I showed her... More 

Was this review helpful? Yes 1
Monica0212, General Manager at Holiday Inn Express Ludington, responded to this review

Hello, Thank you for taking time out of your day to share your feedback with us. I wanted to first apologize for the rate discrepancy. Unfortunately at the hotel level we do not have control over the functionality of the corporate website. This error is in no way your fault nor should you have to pay for something that you... More 

Level Contributor
417 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice hotel but way overpriced in my opinion. No fridge in the room. It's a mid range holiday inn express. Friendly staff but stiff price. It's reasonably close to the ferry and no competition from the likes of Hampton or hilton garden inn etc. I would probably check out the smaller old school hotels in town next time I come... More 

Was this review helpful? Yes 1
Monica0212, General Manager at Holiday Inn Express Ludington, responded to this review

Hello Cystokid, Thank you for taking the time to share your feed back with us. I'm sorry that you felt that the hotel was overpriced. We try our very best to offer competitive rates to all hotels that offer the similar amenities. Our hotel offers some wonderful things that are included with that rate such as the largest free hot... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family of five stayed here for two nights while visiting the awesome town of Ludington. The hotel is located about 5-7 min. From the downtown area, and about 10 minutes from the state park. The hotel staff was really nice and accommodated us with a rollaway bed for our third child, making sleeping arrangements more comfortable. The room was... More 

Was this review helpful? Yes 2
Monica0212, General Manager at Holiday Inn Express Ludington, responded to this review

Hello Jamey W, Thank you for your wonderful overview of our hotel. We are delighted to hear that we were able to make your stay in "awesome Ludington" comfortable for your entire family. We look forward to your next visit. More 

Midland, Michigan
Level Contributor
157 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 27, 2015

lot of amenities here. they had a big hot tub and an arcade that we spent way to much money on. the beds were amazingly comfortable, though a little smaller than advertised. the pillows were pillows, nothing more to say than that. the decor of the hotel was great. i am doing a remodel and looking at tile, so the... More 

Was this review helpful? Yes 2
Jason B, Assistant Property Manager at Holiday Inn Express Ludington, responded to this review

Hello Jomama J, Thank you very much for taking a moment of your time to write a review for us. We appreciate you staying with us, and we are more than happy to hear that your stay was so nice. With the recent completion of our bathroom remodels, we are ecstatic to see that you liked what you saw. Hopefully... More 

Michigan
Level Contributor
128 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 27, 2015

We took the S.S. Badger from Manitowac, WI on a return trip home from vacation. We stayed one night in Ludington before heading back downstate to Metro Detroit. This hotel was nice. Newer remodeled. Check in is in the front of the building, then drive around back for luggage carts, unloading, and parking. The room was clean and beds were... More 

Was this review helpful? Yes
Monica0212, General Manager at Holiday Inn Express Ludington, responded to this review

Hello Casual Traveling, We are happy that you enjoyed your stay with us. Ludington is definitely a top destination in West Michigan in the summer time. We look forward to your next trip to Ludington. More 

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