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Crossland Economy Studios - Detroit - Livonia

2.0 of 5
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11808 Middlebelt Rd., Livonia, MI 48150
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Crossland Economy Studios - Detroit - Livonia
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Ranked #11 of 14 Hotels in Livonia
A recent review
3 of 5 stars Reviewed January 13, 2014
firerose37 Ridgefield Park, New Jersey
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48 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Crossland Economy Studios - Detroit - Livonia
See the most recent reviews
Alton, Illinois
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 7, 2014

I checked in to a less than clean room and was immediately surprised that the room was smaller than pictured on their website. False advertising to say the least. They have since changed the picture. When standing on the second floor balcony overlooking the eastern parking lot, I noticed a rat scurrying across the lot, then another and another. On... More 

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Ridgefield Park, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2014

Upon arrival we were checked-in and given keys to a room. We took our luggage up the stairs and found the room, only to discover it had not been cleaned yet from the previous occupants, and the sheets were missing off one of the beds. We called down to the front desk who at first said that we could pick... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Detroit - Livonia, responded to this review

The staff and I read your comments about your stay with us. I am glad to hear that you enjoyed our free Wi-Fi and your fully equipped kitchen. Still, I am sorry that your room was not cleaned prior to your arrival. I will be meeting with our housekeeping staff to ensure your experience is not repeated. If you would... More 

Troy, Michigan
1 review
1 of 5 stars Reviewed January 10, 2014

I have an employee that stays there for one of our customers. He stays there months at a time. The staff was extremely rude an unfriendly. They are constantly going to his room and trying to kick him out. They will not call the office to ask to extend his stay. When you call Ciera answers the phone and all... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 22, 2013 via mobile

Don't do it. Horrible dirty place. Stayed for two weeks full size bed. Front desk assigned to filthy room that needed more than housekeeping. I will post pictures later. Horrible dirty mattresses, sheets, entire room. Filthy carpet. Make sure you check out the rooms, especially the filthy mattresses and boxsprings that look like blood was shed. Who knows whats lurking... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Detroit - Livonia, responded to this review

I appreciate you taking the time to write a review of your visit with us. The conditions you described are truly regrettable and I apologize for your experience. I will be meeting with our housekeeping staff to ensure these issues are properly resolved. As well, I am sorry that our staff did not attend to your needs in a professional... More 

Livonia, Michigan
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 8, 2013

We needed a place to stay for two months while we were moving from one house to another. The price was the most competitive, the staff was awesome, location was great. The rooms are a little small, you have to pay for high speed wi-fi, and the rooms could use a little more furniture. (Maybe add a weight room)

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Detroit - Livonia, responded to this review

David- I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the staff and location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Southfield
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 6, 2013

Tried out one weekly rate for double size room with free Wi-Fi with options to pay for increased internet speeds but was too restricted to pay for upgrades. The room is just too small and only had one lousy chair not many TV channels that even work right. The location of the hotel is good the overall appearance of the... More 

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Manager_11525, General Manager at Crossland Economy Studios - Detroit - Livonia, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our accommodations didn't meet your standards. To uphold our company's high standards, we will work on providing better WIFI access moving forward. Thank you very much for providing us with your feedback. If... More 

Livonia, Michigan
1 review
5 of 5 stars Reviewed December 1, 2013

I stay here for over 3 months for my last semester of MBA program in the area and had a great stay experience with no issue and friendly staff and very good price for just few months of stay and not getting into any lease and buying furniture!

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Detroit - Livonia, responded to this review

Owais- I appreciate you taking the time to write such a wonderful review. I truly appreciate your comments regarding the friendliness of the staff. Congratulations on completing your MBA program as well. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

redford
1 review
5 of 5 stars Reviewed September 6, 2013

My stay was one of a need and not a vacation, moving to detroit in a moments notice left me without a place to stay. The Crossland location was close to my new job and the shops and stores nearby were very helpful , the price also was affordable and the staff were always nice. A good place to stay... More 

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Manager_11525, General Manager at Crossland Economy Studios - Detroit - Livonia, responded to this review

Michael - I appreciate you taking the time to write such a wonderful review. I'm glad that the staff and I were able to meet your expectations. I am also pleased that you enjoyed our hotel's location, especially the nearby shopping center and other establishments in the area. We hope your new job is going well! Thank you again for... More 

Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 27, 2013

I ve stayed at crossland studios for a month and a half and i can say that it was a great experience overall and a great staff to deal with especially Kenya and Cierra. The location is perfect since it is very close to Wonderland Village where you can find several restaurants , shops...Also close to Walmart, Target , Meijer... More 

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Manager_11525, General Manager at Crossland Economy Studios - Detroit - Livonia, responded to this review

Eliane - Thank you for your great review of our property. I'm glad that Kenya and Cierra went above and beyond for you. We try to give the same level of service to all our guests. As well, I am happy that you found our location to be perfect, close to Wonderland Village like you wanted. Thank you again for... More 

Livonia, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

I am currently staying here because it is close to the school I am attending and the staff has been nothing but great. The place is very simple but quaint. I enjoy how the rooms are setup and how close the major stores and freeways are placed within walking distance.

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Detroit - Livonia, responded to this review

Chris - Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your room, our convenient location and our staff. We hope you are enjoying school! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

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