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All 14 Livonia hotels

Embassy Suites Detroit - Livonia/Novi

3.0 of 5 Hotel   |   19525 Victor Parkway, Livonia, MI 48152
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Ranked #5 of 14 Hotels in Livonia
A recent review
5 of 5 stars Reviewed June 14, 2014
Lawrence B Logan, United States
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503 reviews from our community

Traveler rating
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    100
    66
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Embassy Suites Detroit - Livonia/Novi
See the most recent reviews
Logan, United States
1 review
5 of 5 stars Reviewed June 14, 2014

You will not have a complaint about service or food, the people are cheerful friendly and helpful. comfortable rooms and all around great atmosphere. And for a group pricing the rate was the best. complimentary breakfast... better than most resturants, and the hotel is beautifully decorated with water falls and streams.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

We are glad you stayed with us. Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Thank you for the kind words. Jamison More 

Quebec, Canada
1 review
5 of 5 stars Reviewed June 14, 2014

If you are travelling to Detroit I highly recommend this hotel. The staff are helpful and kind. We had a wonderful time there are restaurants close by. The breakfasts are really good and it is the only hotel that I have seen that has a happy hour. The pool and hot tub are also a great place to relax.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Glad you enjoyed our full cooked to order breakfast. We look forward to you next trip to metro Detroit. Safe travels! Jamison More 

Cleveland, United States
1 review
5 of 5 stars Reviewed June 14, 2014

What an amazing stay we had. The hotel took care of a large group of us staying the weekend for a convention. The staff was so helpful, the evening happy hour and morning complementary breakfast was great. Very clean and large rooms. We loved staying there and would definitely do it again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Thank you for pointing out some of our superstars! Glad to hear they made you stay pleasant. Jamison More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

I love this this hotel. I had the best stay ever. The managers special was like a perk but i do have to say that 3 people stood out in my mind. It was Beth,Haley, & Souzan. They were absolutely great. We were here for a week & they remembered our names the whole week. They were awesome. Beth had... More 

Was this review helpful? Yes 3
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Jamison More 

1 review
5 of 5 stars Reviewed June 12, 2014

Embassy suites Livonia is a very nice hotel for the money. The atmosphere of the center courtyard is inviting and promotes socializing with other guests. The complementary breakfast and managers special ecvery evening are much more than would be expected. I was especially impressed by the service provided by Beth during the managers special. She is fast and very professional.... More 

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for your review. We are so happy you enjoyed your stay with us. We look forward to providing you a comfortable lodging choice next time you are in town. Thanks Jamison More 

Wyoming, Michigan
1 review
5 of 5 stars Reviewed June 11, 2014

The overall comfort of the hotel is one of the best I've experienced. The rooms are very well kept and comfortable. I am very pleased with the pool/jacuzzi area with the waterfall. I feel at home when staying here. I would like to single out Beth at the Managers Special. I was thoroughly impressed with her personalism and that I... More 

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for your review. Beth does a great job! We are so happy you enjoyed your stay with us. Thanks again for the kind words. Thanks Jamison More 

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

I certainly enjoyed my stay, and the accommodations far exceeded my expectations. The Rooms were great, and I was very comfortable! The staff was friendly, Brian at the front desk was very courteous, friendly and professional. When I checked in, he made me and others from my group feel right at home. This hotel will defineitly be my first choice... More 

Was this review helpful? Yes 1
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for taking the time to review our hotel! Brian goes above and beyond to make sure are guest are taken care of. Thank you for the letting me know he is an asset to our hotel. We hope you will come back to visit us again soon! Jamison More 

Westland, United States
1 review
2 of 5 stars Reviewed June 10, 2014

Unfortunately we did not have a good experience - room was not in satisfactory condition tears in the carpet the phone on the desk did not work - bad experience with room service poor attitude. Complimentary evening reception was a joke a bowl of nacho chips, bowl of nacho cheese and a bowl of salsa which most of the chips... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for your review of your recent stay with us. I apologize that we were unable to meet expectations and based upon your review I’m actively participating with our housekeeping and maintenance team to ensure this does not happen again. We appreciate your feedback about our complimentary evening reception and we will take your comments under consideration as we... More 

1 review
5 of 5 stars Reviewed June 9, 2014 via mobile

When I arrived at the Embassy suits, I was greated with a smile. The rooms are clean and the pool is awesme. The friendly staff greeted me by name each time I saw them. Beth the bar tender was by far the best in the business. She remembered the drinks I drank and never disappointed when I said surprise me.... More 

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for your review. I am glad you were pleased with the service level that Beth provided. She is great at her job and an asset to our hotel. Thank you for staying with us. Jamison More 

Dearborn Heights, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2014

The hotel is average compared to other embassy suites we stayed in, the breakfast is very low standard and not appealing...the location is good, the room was relatively good, we felt that the hotel is ready for some updates...

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for your feedback of your recent stay with us. We are glad you chose our hotel during your recent stay in the area and we apologize for the problems you experienced. We appreciate you bringing these issues to our attention and we will make every effort to ensure your stay is pleasant. We sincerely appreciate your feedback. We... More 

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Additional Information about Embassy Suites Detroit - Livonia/Novi

Address: 19525 Victor Parkway, Livonia, MI 48152
Phone Number:
Location: United States > Michigan > Livonia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Detroit - Livonia/Novi 3*
Number of rooms: 239
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Also Known As:
Embassy Suites Detroit - Livonia/Novi Hotel Livonia
Embassy Suites Livonia
Livonia Embassy Suites
Hotel Style:
#3 Business Hotel in Livonia

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