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All 14 Livonia hotels

Embassy Suites Detroit - Livonia/Novi

3.0 of 5 Hotel   |   19525 Victor Parkway, Livonia, MI 48152
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57%
Ranked #6 of 14 hotels in Livonia
A recent review
5 of 5 stars reviewed yesterday
Holli F Plymouth, Indiana
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390 people have reviewed this hotel

Traveler rating
    117
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Plymouth, Indiana
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was possibly my best hotel experience ever. We had five separate reservations (a large extended family group), and at check-in the clerk couldn't give us adjacent rooms but was nice enough to put us all on the same floor. The kids loved swimming in the pool while the adults soaked in the connecting hot tub. We very much enjoyed... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for two nights on business. The staff was friendly, espeially Willie and Bernard who we dealt with multiple times during our stay. They followed up on our stay each morning to ensure we were satisfied with our service.

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for the kind words. Willie and Benard are both gems. I am glad that they made your stay comfortable. Jamison More

Detroit, Michigan
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel was nice, clean and well staffed. Two of the staff members, Willie and Bernard, went out of their way to friendly and very helpful. They gave excellent customer service. The rooms were spacious and comfortable.

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Your kind remarks and newly found loyalty mean the world to us! We are so appreciative of your terrific review and can't wait to welcome you back to our hotel! Thanks for the remarks on Willie and Benard! Jamison More

Livonia, MI, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The room and facilities were clean and well maintained. I found the rooms especially quiet and well insulated from one another and the courts. The bed was extremely comfortable. The complimentary breakfast was well balanced and fresh. Free made-to-order breakfasts were a very welcome feature. Coffee in the room was of uncommonly good quality. The staff were courteous and helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Your kind remarks and newly found loyalty mean the world to us! Thanks, too, for commenting on our updates in-progress. While we're very excited to be freshening things up, we'll remain focused on delivering a great hotel experience for every guest, every day. We are so appreciative of your terrific review and can't wait to welcome you back to our... More

Sodus Point, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Great service and rates but poorly kept hotel. The hotel chain is great but this location is in badly of need of maintenance. Still a good stay but not used of seeing such poorly kept Embassy Suite. Still would stay due to chain.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we are very sorry that our property wasn’t up to our usual high standards. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We’re happy to... More

Cleveland, Ohio
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a lovely hotel with an excellent staff. We were especially impressed with Michael Bazell at the front desk. Our room was nice appointed and very clean. We were told that the hotel will be redecorated in the near future. It was, however, clean and well maintained. We were very pleased with the breakfast buffet. The food was delicious... More

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

We cannot thank you enough for your kind review and helpful advice. As a tripadvisor contributor, your terrific feedback means even more to us and the traveling community. Thank you for your praise and we can't wait to see you on your next visit! Jamison More

Bowling Green
1 review
3 of 5 stars Reviewed 1 week ago

By all appearances this hotel has needed a reno for some years. Too many issues to mention but it doesn't take a trained eye to notice things like damaged paneling, torn carpet, elevators that barely work, filthy windows looking out from your room and doors that have to be checked to be certain they close properly. For the price I... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for your feedback. While we're very excited to be freshening things up, we'll remain focused on delivering a great hotel experience for every guest, every day. Jamison More

Indiana, United States
1 review
3 of 5 stars Reviewed 1 week ago

It is obviously a well-used hotel and could definitely use some cleaning and upgrading. Staff was friendly and helpful. Plenty of pillows and bed was comfortable. Decorative water fountain area on one side of atrium was not running--water was stagnant, palm plants overgrown and added to overall humid, somewhat creepy atmosphere.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thank you for your feedback of your recent stay with us. I hope that if your travels bring you back to the area that you will consider staying with us again. Thank you again; I appreciate your honest feedback. Jamison General Manager More

Livonia, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

The manager's reception area was fantastic, nice crowd, friendly people,and the bartender Beth was superb ,always has a smile,remembers your name and never forgets what you drink, great memory, especially with all the people there. Definitely will come back.

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

We are so glad that you were able to enjoy our evening reception. Your kind remarks and newly found loyalty mean the world to us! We are so appreciative of your terrific review and can't wait to welcome you back to our hotel! Thanks Jamison More

whitby, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Great value. Very good and free breakfast, best value I have ever had. Complimentary drinks at night?!?! Incredible! And very hard working staff. Large room, 2 t.v.s, separate bedroom area from the living room with all the expected amenities. The main area is large, open, and makes it very easy to keep track of your kids using the pool and... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

We cannot thank you enough for your kind review and helpful advice. As a tripadvisor contributor, your terrific feedback means even more to us and the traveling community. Thank you for your praise and we can't wait to see you on your next visit! Jamison More

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Additional Information about Embassy Suites Detroit - Livonia/Novi

Address: 19525 Victor Parkway, Livonia, MI 48152
Phone Number:
Location: United States > Michigan > Livonia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Detroit - Livonia/Novi 3*
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Also Known As:
Embassy Suites Detroit - Livonia/Novi Hotel Livonia
Embassy Suites Livonia
Livonia Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Livonia
Hotel Class
Official Description (provided by the hotel)
Located only a short drive from downtown Detroit is the Embassy Suites Detroit-Livonia/Novi hotel, an all-suite hotel with all the comforts of home. Guests unwind in spacious two-room suites featuring a private bedroom and living room. Each suite includes a large dining/work table, two cable televisions, two telephones, wireless Internet access, microwave, fridge, and coffee maker. The hotel offers complimentary full cooked-to-order breakfast in the morning, and complimentary drinks with light snacks at the Evening Reception every night. The Cascades on-site Restaurant serves lunch and dinner, and Room Service is also available. The hotel is welcome to large meetings and events. Guests who book the hotel for a wedding reception can also receive a complimentary on-site wedding ceremony in the gorgeous atrium. Guests enjoy recreational activities at the hotel's 24-hrfitness center, indoor pool and sauna. Business facilities include a 24-hour business center, complimentary printing service, meeting rooms, audio/visual equipment rental, and banquet facilities. Other amenities at the Livonia hotel include local area shuttle service, laundry service and safe deposit box. Guests of the Embassy Suites Detroit-Livonia/Novi hotel enjoy being near local attractions like Comerica Park, Ford Field, Henry Ford Museum, golf courses and casinos. ... more   less 
Number of rooms
239

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