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Embassy Suites Detroit - Livonia/Novi

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19525 Victor Parkway, Livonia, MI 48152
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Embassy Suites Detroit - Livonia/Novi
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Embassy Suites Detroit - Livonia/Novi
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604 reviews from our community

Traveler rating
    225
    146
    114
    77
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Traverse City, Michigan
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

Below average ES but not too awful. Unbelievable number of children running the halls making noise all the time for three days. Ultimately the parents responsibility of course, but the hotel should monitor this too. Twice we had unknown people walk into our room, once an employee we think who quickly slunk away without identifying themselves. Another time maybe a... More 

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Pekin, Illinois
Top Contributor
232 reviews 232 reviews
39 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is an older Embassy Suites which is overdue for an update. The carpeting is worn bare in spots, the elevators are banged up, the bathtub in our room was a very slow drain. The bed linens were very clean and their complementary breakfast was better than most breakfasts in similar hotels. We had a banquet meal that was much... More 

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Yale, Michigan
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel to attend the Motor City Comic Con. I use Embassy Suites hotels often and I have to say I was Underwhelmed by the hotel. It is somewhat outdated in décor. The staff was wonderful and friendly. The gentleman that checked us in was great. As were his coworkers on the desk at the same time. Joking... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW

Housekeeper Geneva went above and beyond her housekeeping duties. The hotel was a bit out dated but they were scheduled for a major renovations. The breakfast was great and the hotel was in a great location.

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Flushing, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

A GREAT stay!!! Facilities were great! Breakfast is not your normal 'run-of-the-mill" hotel lobby breakfast. They had eggs, sausage, pancakes, an omelet bar with a guy cooking! Have stayed in many quality hotels, have never had breakfast like they offered here. Definitely enjoyed the even snacks as well. Room was clean, spacious. Problem with AC was taken care of quickly... More 

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Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel staff really makes you feel welcome! Breakfast and Cocktail reception adds to the value! The chef is eager to cook up your individual order. Rooms are comfortable and the layout is designed to quiet the noise (Beds in the back of the suite). Didn't get a chance to use the pool but wished I could have. Very neat waterfall... More 

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Mansfield, United States
1 review
2 of 5 stars Reviewed 1 week ago

Staff nice and food good. The hotel is rundown and not of the normal quality of other Embassy's Suites. AC units did not work well and room falling apart. Ceilings looked flooded, paint peeling off, needs a remodel.

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Travelers are raving about these Livonia hotels

Plainfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent place to stay, staff was very courteous and housekeeping had great hospitality. The choice of breakfast was vast and room service was excellent. Food tasted great and the service was very fast

Review collected in partnership with Embassy Suites Hotels

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Kalamazoo, Mi
Top Contributor
110 reviews 110 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Like all other Embassy Suites, this hotel features generous-sized rooms and amenities. The beds are comfortable, and the complimentary breakfast is outstanding. However, this property was in need of a renovation three years ago! Carpeting, drapes, furniture and bathrooms are all in need of a major upgrade. Otherwise, great location and friendly, helpful staff. Time to invest, Hilton!

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Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

Thanks, too, for commenting on our updates in-progress. While we're very excited to be freshening things up, we'll remain focused on delivering a great hotel experience for every guest, every day. Safe Travels Jamison More 

White Plains, New York
Top Contributor
242 reviews 242 reviews
18 hotel reviews
194 helpful votes 194 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hilton generally stands for quality even in their less luxurious properties. This Embassy Suites had hair in the bathroom sink, a dirty bathroom floor, and about a dozen cigarette butts in a glass on the balcony for a no-smoking room. Replacement of amenities for the coffee maker was lackadaisical, and the service to the room did not come until after... More 

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Jamison J, General Manager at Embassy Suites Detroit - Livonia/Novi, responded to this review

I hate that your stay was unpleasant. As the innkeeper, it's my responsibility to ensure that we have enough folks on the floor to make for a great experience. Obviously, my efforts failed to deliver the experience you deserve and expect. I am very sorry and would love to discuss your visit personally. We learn from and act on our... More 

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