Stayed here at the end of March 2008. Booked a feather free room, as my husband has allergy to feathers. Also requested extra pillows with the online booking. Also requested AAA price. On arrival the room was full of feather pillows, so we went to ask at the desk, and were made to stand there while they looked, so I... more

After reading the reviews here I decided to stay at the Fairfield Inn due to the fact that it was the only place with openings at the time. I must say that I was extremely impressed after the mixed reviews here. However, I started up some small talk with the front desk staff while waiting for a cab to the... more

I had to stay overnight due to an extended business trip, so I did not have a reservation. I checked the Courtyard first, but it was full, and the Marriott next to the Courtyard was over $200/night. The staff at the Fairfield inn was friendly and professional. The room was clean and adequate for my needs. The breakfast bar was... more

We were looking for a clean and inexpensive hotel in the Livonia area, and the Fairfield Inn fit the bill. The staff was helpful from check in to check out. We were able to obtain an early check in and stay on the floor we requested. The room was clean as was the pool area. The breakfast area was well... more

Unfortunately, I have to agree with the bad review. Not only was my room dirty (I had to clean the jacuzzi before I could use it...and the hotel was full, so I couldn't switch rooms), but I was promised ammenities they had no intention of delivering. I needed to have high-speed internet access (my laptop does not have a modem),... more

The horrible customer service at the Livonia Fairfield Inn will leave a lasting impression on your stay if you choose this hotel. Upon arrival, the front desk clerk could not find our guaranteed reservation - which we found within 5 minutes by calling the Marriott Reservation line. The clerk treated us like intruders, and the assistant manager, Patrice, did not... more