What great customer service. I have stayed here many times in the past year the staff is amazing rooms are great and location couldnt be better. Very quiet rooms. Breakfast in the morning was great. Weekend Breakfast girl very friendly I believe her name was amanda. Very upbeat for so early in morning and on top of things the whole... More

My daughters volleyball team stayed here thisn past weekend for a 2 day volleyball tournament. I was in charge of reserving all the rooms(9 in total). From reserving the rooms on this hotel was so very accomodating! Starting with Sarah the Account Manager e mailing me and asking me a few questions like if we were all going to be... More

Stayed here one night mid-week while attending a seminar. I got the 2 bedroom/2 bath suite and shared it with a business colleague. It was great because we were able to sit together in the living room to talk business, but had our own bedroom/bath for privacy. This was not the typical Residence Inn style of 2 bedroom suites that... More

Stayed in this hotel for a week. It was realy cold outside with occasional snow and one would expect a perfect room in this kind of climate to be warm and comfortable. Residence Inn rooms were perfect for that. Gave a cosy atmosphere - nice spacious and well laid out rooms, wonderful staff who were cheerful and helpful all the... More

I stayed at this Residence Inn for a week while visiting family and everything was perfect. The price was very reasonable for what you get, large room, breakfast and evening meals. Service was great and the room was really clean and fresh. It is hard to stay in a tiny hotel room with no extras when you can have a... More

I travel to Livonia, MI several weeks a month and this is the only hotel I will stay at. I've tried a few others in the area and found that this is by far the best. The staff is amazing, everyone is so helpful, friendly, and professional- from the AM, Justin (who is amazing), to the staff you may pass... More

I hate giving 2 stars unless a hotel really deserves it, and for the most part, this hotel doesn't. Reception staff were friendly and got me checked in right away. Room was nice and clean (except for a stray peanut on the floor that I stepped on... Good thing I'm not allergic!). The breakfast and dinner reception were decent, probably... More

We stayed at this hotel for 9 days in June/2011. It was arranged through my company (a corporate relocation). What a totally miserable experience. I want to point out that the employees at this site are great. They are friendly, pleasant, professional, well trained. I just had a hard time with the physical plant and environment. Where do I start.... More

I stayed at the Residence Inn in Livonia,MI on Fox Dr. My hotel stay was nice, I stayed for 2 nigahts. What I didn't like was that after you check in you had to go outside and drive tbuilding o were your room was at. All the rooms was in a different building than the ckeck inn desk. Upon checking... More