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Residence Inn Detroit Livonia

3.0 of 5
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17250 Fox Drive, Livonia, MI 48152
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1 room 1 adult
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Residence Inn Detroit Livonia
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62 Reviews from our TripAdvisor Community

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Shelby Township, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 12, 2015

I have been hosting a hockey event for the past 11 years and for the last 5 years we have stayed at the Residence Inn Detroit Livonia, and have no plans to ever leave! The rooms are great, the staff absolutely rocks (and it's always the same staff every year so that speaks to management to retain the right people!)... More 

Helpful?
Thank JR B
Steve D, General Manager at Residence Inn Detroit Livonia, responded to this review

Dear JR B, I am glad to hear that you once again enjoyed your stay with us. Speaking as one of the people that has been here the whole time your group has stayed with us, it's always a pleasure having you. We look forward to seeing everyone next year! Sincerely, Steve Duhonich Hotel Manager Residence Inn Livonia livoniagm@ih-corp.com More 

Marlboro, New York
Level Contributor
195 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed October 14, 2015

My stay was not perfect, but things happen sometimes that are beyond the control of the the people running the front desk. When that happens, the outcome rests heavily on how they react. The people here were wonderful. Not just sympathetic, but they took positive action too. For me, that earned an excellent rating.

Helpful?
Thank IIbeach1
Steve D, General Manager at Residence Inn Detroit Livonia, responded to this review

Thank you IIbeach1 for your kind words. While we strive to make every stay a perfect one, sometimes things happen that are out of our control. I am glad to hear that you were taken care of by management team, and hope that the next time you come back to the area, you have your perfect stay. Sincerely, Steve Duhonich... More 

Peachtree City, Georgia
Level Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed September 9, 2015

Stayed at the property 3 nights, while in town on business. The staff is both friendly and professional. The breakfast was typical (and very good) residence inn fare. The rooms are well maintained and tastefully decorated. The grounds surrounding the property are also very well maintained, with convenient/ample parking. The only thing lacking is that they don't have the NFL... More 

Helpful?
1 Thank forteiii
Matt B, General Manager at Residence Inn Detroit Livonia, responded to this review

Dear forteiii, Thank you for your kind words regarding your stay with us here at the Residence Inn Livonia. I wish we could have all the television channels that a major cable or satellite service provider offers, unfortunately, it is logistically not possible due to space constraints. Once again, thank you for the kind words and I look forward to... More 

Ann Arbor, Michigan
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 29, 2015

This was a girls getaway! The hotel is conveniently located in the heart of great shopping, the best restaurants and more. Our room was Awesome, and the customer Service shown to us by Yvette at the front desk was top shelf. I particularly watched Yvette service a couple in front of me that was being unreasonable, irrational and making demands... More 

Helpful?
Thank Vee W
Matt B, General Manager at Residence Inn Detroit Livonia, responded to this review

Dear Vee W, Thank you for the kind words regarding Yvette, she truly is an amazing asset to our hotel. I am glad to hear that you enjoyed your stay and we hope to see you next timentry you have a girls night. More 

York Haven, Pennsylvania
Level Contributor
177 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed August 15, 2015

We stay here for an annual business trip and it couldn't be better. We get two bedroom suites with a kitchen and the rooms are nice, the staff is great. The location is nice if you'd like to walk to dinner because there are numerous good places to eat within a 10 minute walk.

Helpful?
Thank Gary S
Matt B, General Manager at Residence Inn Detroit Livonia, responded to this review

Dear Gary S, Thank you for your kind words regarding your stay with us. As always, we enjoyed having you and are glad that our location works well for your group. We hope to see you again next year. More 

South Bend, Indiana
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 27, 2015

Stayed two nights in late July 2015 in a Queen suite. Overall, property seemed slightly worn. Public areas showed visible signs of use - stained carpeting here, paint trauma there. Room was quite presentable, but did have some minor issues. Hot water delivery was sporadic, and the shower curtain was moldy. We asked to have the curtain replaced shortly after... More 

Helpful?
Thank Lister53
Matt B, General Manager at Residence Inn Detroit Livonia, responded to this review

Thank you Lister53 for taking the time to share your experience at the Residence Inn Livonia. I am very sorry to hear that we did not exceed your expectations. Please know that we appreciate all feedback, both positive and negative so that we can improve hour hotel and services for future guests. By bringing these issues to our attention, we... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 21, 2015 via mobile

Have stayed at this location several times in recent years. Typically, things are top notch, but this time found our room in need of updating. Carpet needs to be restretched--full of wrinkles. Housekeeping service was not as good as usual--fail to vacuum as needed, didn't leave basics (e.g., toliet paper, coffee sweetner). Staff is usually accommodating and friendly. However, the... More 

Helpful?
2 Thank Lyn B
Matt B, General Manager at Residence Inn Detroit Livonia, responded to this review

Thank you Lyn B for taking the time to share your experience while staying at the Residence Inn Livonia. We sincerely appreciate all honest feedback and I will share your comments with my management team so that we can address the housekeeping issues as well as the evening reception experience. I hope that you give us another opportunity to win... More 

Nashville, Tennessee
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 10, 2015 via mobile

Needed to house family of 4 for 5 nights due family emergency. Limited availability of other nearby "suite" properties dictated our stay here. Rooms were comfortable even though on smallish side. The sofa bed was excruciating. Placing the sofa cushions on the floor made a far more comfortable night. Included breakfast not really a value add as quality was mediocre... More 

Helpful?
1 Thank Kevin C
Matt B, General Manager at Residence Inn Detroit Livonia, responded to this review

Thank you Kevin C for taking the time to share you experience while staying at the Residence Inn Livonia. I'm glad to see that overall you liked our property and the staff. Thank you for sharing your feedback on the breakfast as well as the pullout sofa. I will share your comments with the rest of my team and we... More 

Grosse Pointe Woods, Michigan
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 8, 2015

I was in need of a hotel room for a couple of days due to some home repairs and I couldn't be more please with my choice. Even though was a little far from my residency this hotel was worth the drive. The room seems to be newly renovated, nice decor and the cleanliness of the hotel was not only... More 

Helpful?
1 Thank CO2LE2TE
Milan, Italy
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

I've been in the residence for a couple of week. The rooms are large and very comfortable. I had just some concerns with the cleanliness as some days was not so accurate: in particular I found out that kitchen and bathroom were not cleaned enough. Generally speaking the service was good. Breakfast quite poor, but having a kitchen in the... More 

Helpful?
Thank Guido J
Matt B, General Manager at Residence Inn Detroit Livonia, responded to this review

Thank you Guido J for your feedback. I will make sure that we address the housekeeping issues with the appropriate staff members. I am very happy to hear that you feel that overall this is a "good place to stay" and we hope to see you back the next time your travels bring you back to the area. Regards, Matt... More 

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