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Quality Inn & Suites Livonia

2.0 of 5
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30375 Plymouth Road, Livonia, MI 48150
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Quality Inn & Suites Livonia
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Ranked #12 of 14 Hotels in Livonia
A recent review
3 of 5 stars reviewed 2 days ago
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40 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed here to visit friends, the room was comfortable as expected, no issues there. The staff was less than professional to say the least. From the initial phone call 3 days prior to make the reservation to the check in process. Front desk help was not dressed appropriately, no jacket or name tag, barely made eye contact, no smile to... More 

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13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I checked in early and was able to get a room quickly. This is our experience only. The room was newly remodeled and we loved it. The comforter needs to be replaced. The room was clean and had no smell. The only problem we had was the room had a adjoining door to another room and our... More 

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Kalamazoo, Michigan
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We paid for our room before we looked at our room BAD DECISION. I should have known better, the place is a dump. Parking lot is dirty, clientel is questionable-perhaps by the hour?, our room was dirty, I didn't want to touch the bed let alone sleep in it. I go back to the office to tell them NOPE, and... More 

Was this review helpful? Yes 1
Norton Shores, Michigan
Top Contributor
95 reviews 95 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed February 3, 2015

I stayed here on a friend's recommendation on a Saturday night to Sunday morning on my way home from a road trip. I knew right away that this was going to be ROUGH. I got to this hotel around 9:30pm and immediately noticed the parking lot is a disaster with people from the bar and grille attached to the hotel... More 

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Livonia, Michigan
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 29, 2014

The hotel is going through a remodel. The hallways smelled clean. The room was comfortable and clean. The bed was comfortable. Room provided a microwave, mini fridge and a flat screen TV. I would definitely come back again!

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los angeles
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 25, 2014

I stayed at the Quality Inn Livonia for 8 days. I enjoyed staying there for the following reasons. First of all Nicole at the front desk is GREAT, she's got a wonderful personality and she's very on top of things. The breakfast is always stocked with a very nice selection of things. There is a L A FItness next door... More 

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Holland, Michigan
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 29, 2014

We stayed at this hotel for one night and that was enough!! The positives: it was conveniently located - we went to the Michigan football game on Saturday and the Tigers on Sunday and this hotel was about half way between both; the staff was courteous and helpful; the lobby was very nice with a small fountain and a large... More 

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Top Contributor
105 reviews 105 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed September 28, 2014

The good points- it was cheap and the facility and room was pretty clean and quite large. Continental breakfast was more than just the usual waffle and cold cereal etc. It also included scrambled eggs, hash browns and ham! The bad points- A mattress and box spring that is way beyond their useful life. Do NOT get a room near... More 

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Top Contributor
85 reviews 85 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed September 14, 2014

I wish I could give this review 2.5 stars because the staff were friendly and helpful, but I don't think I'd stay here again if I could help it, although the price is right. The lobby area was nice, but the rest of the place looked kind of run down, with several rooms looking out of commission for painting or... More 

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Massillon, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 3, 2014

I have stayed at several Quality Inns and have been pleased with those facilities. However, this Quality Inn needs a complete makeover. The building overall needs spruced up. More inviting. The room I stayed in was very disappointing. The bed covers or the carpet smelled like a pair of dirty socks. The lights in the room are old and damaged.... More 

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