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Holiday Inn Hotel and Conference Center Detroit - Livonia

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17123 Laurel Park Drive N, Livonia, MI 48152
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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128 reviews from our community

Traveler rating
    23
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    33
    23
    18
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30
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Senior Contributor
32 reviews 32 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located near every restaurant possible and right next to a mall and the highway. The pool and hot tub are nice, they kick kids out of the hot tub at 8 and out of the pool at 10 so adults can enjoy it. I thought that was nice, it made our room by the pool much quieter.... More 

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Traverse City, MI
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were here for 3 days/2 nights. Business conference. Stayed at the same hotel last year, too. The rooms are old but everything was ok. The only place to eat is the bar & it was the same bad food all over again. There is potential but I guess with all the other hotels, restaurants & Mall nearby they are... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear tlwintc, Thank you for taking the time to write your review following your recent stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It was unfortunate your stay was negatively impacted by the food quality in the bar. We take all reviews positive and negative... More 

Muskegon, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2015

Bad pot hole in front of driveway. Very low range on wireless internet ...kept kicking me off, if I could get on at all. But when I was picking up the room before we left I did notice an Ethernet cord under the desk. The lady at the desk asked me if I was a club member I told I... More 

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear sirstaysalot2015, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your comments have been shared with our management team and they will be addressed. We look forward to your next visit! Sincerely, Randall Richmond General Manager More 

Philadelphia, Pennsylvania
Top Contributor
63 reviews 63 reviews
47 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 12, 2015

The Holiday Inn has made some significant changes since my last visit in September. The beds have been upgraded and have new firm mattresses and the whole atmosphere seems greatly improved. The staff has always been excellent at this hotel and now with the physical plant upgrades, I would endorse it as a reasonably priced property in a good location... More 

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Akron, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

Great hotel. Clean. Quiet. Close to expressway. Very friendly staff. Room was great. Internet worked great, no issues with wireless signal. Highly recommended for anyone in the area looking for a great hotel at a reasonable price.

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Doug H - Thank you for the 5 star review!! More 

Astoria, Illinois
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2015

It's the little things that would make this one of the best places to stay in the Detroit area. For example, the clerks at the front desk. My wife noticed them muttering under their breath, annoyed, when they were on the phone with a customer who was trying to find a room. The stains on the carpet in the rooms.... More 

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear TravelinMan2323, Thank you for staying with us a taking the time to write a review. We appreciate any & all comments and suggestions on how we can make our hotel more enjoyable for our guests. We hope you will stay with us again during your next visit to our city. Sincerely, Randall Richmond General Manager More 

Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2015

The pot-holed parking lot. You pull in and think "what have I done?" I booked this online for my daughter's birthday party. Not the best first impression. But you walk in and it looks beautiful. It's clean, lofty and nice looking . She was impressed with the level of fanciness. We enjoyed the pool, clean but very cool and a... More 

Was this review helpful? Yes 1
Indiana
Top Contributor
51 reviews 51 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 16, 2015

I walked into the Holiday Inn Hotel and Conference Center Livonia to find a beautiful pristine pool in the middle of the lobby. I thought wow this is great, and the inside balcony of my room looking onto this pool and lobby also did not disappoint. I have to confess though I was disgusted by the stained carpet in the... More 

Was this review helpful? Yes 1
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Hallmarksucks, Thank you for taking the time to write a review regarding your recent stay at our hotel. We appreciate the feedback and will discuss your comments with our team to see if there are any improvements that can be made. Thanks again for staying with us and we hope you will give us another try next time you... More 

Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 23, 2014

We checked in to our room but did not go into our room as we were meeting friends at a different location. The lady who checked us in was pleasant and the lobby was clean and nice. We did not arrive to our room until nearly midnight. Have you ever walked into a hotel room and said "um, yeah, maybe... More 

Was this review helpful? Yes 1
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear mmostek, I am very sorry you had to see the hard water stains that are under the rims of our toilets. You are correct that it is very unsightly and our housekeeping staff does their best to treat that area during the daily cleaning. I hope you will give us another chance next time you are in this area.... More 

Sarasota, Florida
Senior Contributor
47 reviews 47 reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 2, 2014

My fiancé and I stayed here for 3 days while we looked for apartments to rent since we were relocating to Michigan. I think this hotel was great overall for the price and the location was great it was near major freeways. I would come back and stay here again for sure.

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Kelly B, Thank you for staying with us and your 5 star review of our hotel! We have the friendliest staff in town and they provide the best service. Sincerely, Randall Richmond General Manager More 

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