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All 14 Livonia hotels

Holiday Inn Hotel and Conference Center Detroit - Livonia

3.0 of 5 Hotel   |   17123 Laurel Park Drive N, Livonia, MI 48152
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Ranked #12 of 14 hotels in Livonia
A recent review
4 of 5 stars reviewed 4 weeks ago
MessNmagic Huron, Ohio
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96 people have reviewed this hotel

Traveler rating
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    22
    17
    14
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22
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Garden City, Michigan
1 review
2 of 5 stars Reviewed 1 week ago

I am not very pleased with this hotel at all. Took my daughter and her friends so they could swim. Check in was at 4pm? Check-out was at 11am. They shut everything down at 10pm? Pool, "arcade" (4 games) the bar also closed at 10pm and they never even opened the bar in lobby. $6 for a bowl of cereal?... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Jamie S, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the shortcomings you experienced and we regret that we did not live up to your expectations. We have taken note of your valuable comments and have shared these with our management team... More

Huron, Ohio
Top Contributor
91 reviews 91 reviews
60 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my third time visiting this location for a regional trade show and each stay has been as consistent as the next. While the hotel common areas seem more improved than the hospitality or sleeping rooms, overall the place seems well maintained. The bar area area in the lobby, I believe called Six, was never open which seemed odd... More

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Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 8, 2014

Recently returned to this hotel for a business trip and while the service remained outstanding, I was a bit disappointed that the facilities themselves had not been improved, one of the sleep number beds in the room did not work and the plumbing remained an issue. The toilet in my room ran all night and soiled toilet paper floated up... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear PhilliesFan097, Thank you again for staying with us and writing a review regarding your stay. It's great to know our staff continues to please our guests - we feel we have the best staff of any Livonia hotel! I apologize the plumbing did not work correctly in your room and I hope you were not inconvenienced. You will be... More

Farmington Hills, Michigan
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 27, 2014

We went with friends to a Valentine Dance at the hotel. We stayed overnight. The check in was a breeze and the staff was friendly. The lobby is very nice. Our room had a balcony overlooking the pool which we thought was a very nice feature. The rooms was large but didn't reflect the lobby decor they were very old.... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear ID3272, Thank you for taking the time to write a review about your recent visit to our hotel. Your nice comments regarding the friendliness of our staff are greatly appreciated & I will be sure they are shared for all to see. I apologize that you had to deal with someone smoking in our hotel & the way it... More

Miami Beach, Florida
1 review
5 of 5 stars Reviewed January 28, 2014

The Front Desk Staff is super friendly and helpful, Thank You Grace. :) I had a room facing the outside of the hotel and was plesently suprised at the size of the room. It was a little dated but clean and there were a great variety of channels. Breakfast was great and served in the beautiful lobby.

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Erick S, Thank you for taking the time to write a review on your recent stay at our hotel. We appreciate your wonderful comments regarding the experience you had during your stay & Grace was pleasantly surprised when I shared your comments with her (and she gets $10 for having her name mentioned too!). We look forward to your... More

Senior Contributor
36 reviews 36 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 24, 2014

I got this place on Priceline so I didnt know which hotel I would get. I read the reviews prior to check in. I was still optimistic, thinking the staff is great and my expectations would be reasonable especially since we paid $30 less than the usual rate. For the most part, I would say the plan worked. We were... More

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Trav3llov3r, Thank you for taking the time to write a review regarding your recent stay at our hotel. We value your feedback and while I appreciate your comments regarding the wonderful service you received from our staff I apologize the we did not meet your expectations. Our staff takes great pride in making sure our guests enjoy their time... More

Stuart, Florida, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 31, 2013

The property you can see was once really nice with the swimming pool in the center. The pool causes issues thouigh with noise and dampness in the rooms. The rooms are in need of a major overhaul as are the hallways. The staff was most accomodating and they said the overhaul was comming.

Was this review helpful? Yes 1
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Arlette, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the shortcomings you experienced and we regret that we did not live up to your expectations. We have taken note of your valuable comments and have shared these with our management team for... More

Cincinnati, Ohio
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 27, 2013

I stayed in this hotel on 12/17/2013 and also on 12/18/2013. When I returned to my room from a business meeting I found a little red bug on a pillow. I called the front desk and received immediate attention. The room was checked by an employee and confirmed that it was in fact Bed Bugs. The staff did offer a... More

Was this review helpful? Yes 3
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Jason L, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the shortcomings you experienced and we regret that we did not live up to your expectations. Thank you for allowing us the opportunity to make thing right by not charging you for... More

U.S.A.
Top Contributor
139 reviews 139 reviews
44 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 24, 2013

Would be a "1", but nice staff brought it up to a "2". Broke my own travel rule and regretted it- always check Trip Advisor BEFORE I visit. But I had stayed here two years ago and was ok with visit. I agree with previous reviews that the high-light was great staff. Upon check-in I had no wifi reception in... More

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear SenatorMcCain, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Please accept our sincere apology for the shortcomings you experienced and we regret that we did not live up to your expectations. We have taken note of your valuable comments and have shared these with our management team for... More

Michigan
Contributor
20 reviews 20 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 10, 2013

We ended up staying at this Holiday Inn when we encountered an unfortunate mishap in our reservation with another local hotel brand. We were relocated to this Holiday Inn by the first hotel when they realized they could not honor our confirmed handicap accessible room. We are thankful to the staff at both locations for doing everything they could to... More

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear SPGryphon' Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad you enjoyed your visit. We greatly appreciate you taking the time to bring your concerns to our attention and apologize for any inconvenience the noise may have caused you. It is our goal to consistently provide superior service... More

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Additional Information about Holiday Inn Hotel and Conference Center Detroit - Livonia

Also Known As:
Radisson Hotel Detroit Livonia
Radisson Livonia
Livonia Radisson
Address: 17123 Laurel Park Drive N, Livonia, MI 48152
Phone Number:
Location: United States > Michigan > Livonia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 14 hotels in Livonia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel and Conference Center Detroit - Livonia 3*
Official Description (provided by the hotel):
We are a newly renovated, full service, hotel with two food outlets and two bars. Located next door to the Laurel Park Mall. Complimentary parking, local transportation and high speed wireless internet access. Indoor heated pool, hot tub, exercise facility, pool tables and game room. We have over 15,000 sq. ft of meeting space. Numerous restaurants with in walking distance(Red Robin, Jimmy Johns, Buffalo Wild Wings, California Pizza Kitchen, Pancheros, Applebees,etc). Check out how great the hotel looks. ... more   less 
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