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Holiday Inn Hotel and Conference Center Detroit - Livonia

3.0 of 5 17123 Laurel Park Drive N, Livonia, MI 48152
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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124 reviews from our community

Traveler rating
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    30
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Akron, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel. Clean. Quiet. Close to expressway. Very friendly staff. Room was great. Internet worked great, no issues with wireless signal. Highly recommended for anyone in the area looking for a great hotel at a reasonable price.

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Doug H - Thank you for the 5 star review!! More 

Astoria, Illinois
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's the little things that would make this one of the best places to stay in the Detroit area. For example, the clerks at the front desk. My wife noticed them muttering under their breath, annoyed, when they were on the phone with a customer who was trying to find a room. The stains on the carpet in the rooms.... More 

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear TravelinMan2323, Thank you for staying with us a taking the time to write a review. We appreciate any & all comments and suggestions on how we can make our hotel more enjoyable for our guests. We hope you will stay with us again during your next visit to our city. Sincerely, Randall Richmond General Manager More 

Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The pot-holed parking lot. You pull in and think "what have I done?" I booked this online for my daughter's birthday party. Not the best first impression. But you walk in and it looks beautiful. It's clean, lofty and nice looking . She was impressed with the level of fanciness. We enjoyed the pool, clean but very cool and a... More 

Was this review helpful? Yes 1
Indiana
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 16, 2015

I walked into the Holiday Inn Hotel and Conference Center Livonia to find a beautiful pristine pool in the middle of the lobby. I thought wow this is great, and the inside balcony of my room looking onto this pool and lobby also did not disappoint. I have to confess though I was disgusted by the stained carpet in the... More 

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Hallmarksucks, Thank you for taking the time to write a review regarding your recent stay at our hotel. We appreciate the feedback and will discuss your comments with our team to see if there are any improvements that can be made. Thanks again for staying with us and we hope you will give us another try next time you... More 

Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 23, 2014

We checked in to our room but did not go into our room as we were meeting friends at a different location. The lady who checked us in was pleasant and the lobby was clean and nice. We did not arrive to our room until nearly midnight. Have you ever walked into a hotel room and said "um, yeah, maybe... More 

Was this review helpful? Yes 1
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear mmostek, I am very sorry you had to see the hard water stains that are under the rims of our toilets. You are correct that it is very unsightly and our housekeeping staff does their best to treat that area during the daily cleaning. I hope you will give us another chance next time you are in this area.... More 

Sarasota, Florida
Senior Contributor
47 reviews 47 reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 2, 2014

My fiancé and I stayed here for 3 days while we looked for apartments to rent since we were relocating to Michigan. I think this hotel was great overall for the price and the location was great it was near major freeways. I would come back and stay here again for sure.

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Kelly B, Thank you for staying with us and your 5 star review of our hotel! We have the friendliest staff in town and they provide the best service. Sincerely, Randall Richmond General Manager More 

Pinconning, Michigan
Top Contributor
279 reviews 279 reviews
173 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed November 28, 2014

Some pieces of this hotel seem newer, such as the front desk area. And yet other parts seem older. The front desk staff was friendly. There were buckets placed on the floor, though, to catch water that was leaking through the roof. When we entered the room, it was extremely cold. It took a very long time to get it... More 

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear gittinsj, Thank you for taking the time to write a review regarding your recent stay at our hotel. We appreciate the feedback and will discuss your comments with our team to see if there are any improvements that can be made. Thanks again for staying with us and we hope you will give us another try next time you... More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 26, 2014

I can see why rates are do low. Very strong chlorine smell when you walk in the door, yet hallways smelled musty/moldy. Fan to heater in my room was loud and kept waking me up. Fan in bathroom noisy too. Restaurant / bar good service but food overpriced for lack of quality. Coffee in lobby was Luke warm at 650am.

Was this review helpful? Yes 1
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Larry M, Thank you for taking the time to write a review regarding your recent stay at our hotel. I apologize you did not enjoy your stay. I have discussed your comments with our team and we appreciate the candid feedback from our guests and are always looking for areas to improve. I do hope you will give us... More 

Midland, Michigan
Top Contributor
151 reviews 151 reviews
32 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed November 8, 2014

The room was nothing special, not horrible, but average. I arrived late and then went to a conference first thing in the morning so I was not in my room for very long, essentially checked in went to bed, awoke and then left. There is an onsite restaurant but it was closed while I was there. If they served lunch... More 

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear michigander311, I am truly sorry to hear that we failed to exceed your expectations during your recent stay. I wish that you would have given us the opportunity to correct some of these issues that you've mentioned. Our team takes great pride in ensuring we quickly rectify any problems that may arise. Regards, Danielle McGhee Assistant General Manager More 

Greenwood, Indiana
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed November 5, 2014

Anyone remember when Holiday Inn had the Holidome concept? Indoor pool,a REAL restaurant and a bar. If so then this is your place. This is an older property that has been maintained pretty well. The minor issues are easily forgiven by the friendliness of the staff. Everyone I came in contact with was great. The evening front desk ladies were... More 

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Rick11093, The staff really appreciates you recognizing them as they truly take pride in providing all of our guests exceptional service. Thank you as well for sharing your experience with others! Regards, Danielle McGhee Assistant General Manager More 

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Additional Information about Holiday Inn Hotel and Conference Center Detroit - Livonia

Address: 17123 Laurel Park Drive N, Livonia, MI 48152
Phone Number:
Location: United States > Michigan > Livonia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel and Conference Center Detroit - Livonia 3*
Number of rooms: 226
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Also Known As:
Radisson Hotel Detroit Livonia
Radisson Livonia
Livonia Radisson

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