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Holiday Inn Hotel and Conference Center Detroit - Livonia

3.0 of 5 17123 Laurel Park Drive N, Livonia, MI 48152
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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120 reviews from our community

Traveler rating
    22
    28
    29
    23
    18
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28
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Michigan
1 review
3 of 5 stars Reviewed 5 days ago NEW

We checked in to our room but did not go into our room as we were meeting friends at a different location. The lady who checked us in was pleasant and the lobby was clean and nice. We did not arrive to our room until nearly midnight. Have you ever walked into a hotel room and said "um, yeah, maybe... More 

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear mmostek, I am very sorry you had to see the hard water stains that are under the rims of our toilets. You are correct that it is very unsightly and our housekeeping staff does their best to treat that area during the daily cleaning. I hope you will give us another chance next time you are in this area.... More 

Sarasota, Florida
Senior Contributor
47 reviews 47 reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My fiancé and I stayed here for 3 days while we looked for apartments to rent since we were relocating to Michigan. I think this hotel was great overall for the price and the location was great it was near major freeways. I would come back and stay here again for sure.

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Kelly B, Thank you for staying with us and your 5 star review of our hotel! We have the friendliest staff in town and they provide the best service. Sincerely, Randall Richmond General Manager More 

Pinconning, Michigan
Top Contributor
279 reviews 279 reviews
173 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Some pieces of this hotel seem newer, such as the front desk area. And yet other parts seem older. The front desk staff was friendly. There were buckets placed on the floor, though, to catch water that was leaking through the roof. When we entered the room, it was extremely cold. It took a very long time to get it... More 

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear gittinsj, Thank you for taking the time to write a review regarding your recent stay at our hotel. We appreciate the feedback and will discuss your comments with our team to see if there are any improvements that can be made. Thanks again for staying with us and we hope you will give us another try next time you... More 

Contributor
14 reviews 14 reviews
2 of 5 stars Reviewed 4 weeks ago

I can see why rates are do low. Very strong chlorine smell when you walk in the door, yet hallways smelled musty/moldy. Fan to heater in my room was loud and kept waking me up. Fan in bathroom noisy too. Restaurant / bar good service but food overpriced for lack of quality. Coffee in lobby was Luke warm at 650am.

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Larry M, Thank you for taking the time to write a review regarding your recent stay at our hotel. I apologize you did not enjoy your stay. I have discussed your comments with our team and we appreciate the candid feedback from our guests and are always looking for areas to improve. I do hope you will give us... More 

Midland, Michigan
Top Contributor
146 reviews 146 reviews
31 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed November 8, 2014

The room was nothing special, not horrible, but average. I arrived late and then went to a conference first thing in the morning so I was not in my room for very long, essentially checked in went to bed, awoke and then left. There is an onsite restaurant but it was closed while I was there. If they served lunch... More 

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear michigander311, I am truly sorry to hear that we failed to exceed your expectations during your recent stay. I wish that you would have given us the opportunity to correct some of these issues that you've mentioned. Our team takes great pride in ensuring we quickly rectify any problems that may arise. Regards, Danielle McGhee Assistant General Manager More 

Greenwood, Indiana
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed November 5, 2014

Anyone remember when Holiday Inn had the Holidome concept? Indoor pool,a REAL restaurant and a bar. If so then this is your place. This is an older property that has been maintained pretty well. The minor issues are easily forgiven by the friendliness of the staff. Everyone I came in contact with was great. The evening front desk ladies were... More 

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Rick11093, The staff really appreciates you recognizing them as they truly take pride in providing all of our guests exceptional service. Thank you as well for sharing your experience with others! Regards, Danielle McGhee Assistant General Manager More 

1 review
5 of 5 stars Reviewed October 28, 2014

On October 25th, 2014, I hosted a party for all my employees and their guests, totoal of about 106 people. Along with the hotel providing a wonderful meal, top shelf bar and rooms for those who may have had just a little to much to drink THE PARTY WAS AWESOME. I can not say enough about the staff, they are... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 12, 2014

9/25 - 9/26/14 Livonia Holiday Inn - Front desk staff was polite and friendly. Very disappointed in the condition of this hotel. Will not ever stay at this location. Wallpaper peeling in room and hallways. Dirty upholstery on furniture in lobby. Torn/ripped upholstery on chairs in lobby near the bar. Carpets (room and hallway) need to be cleaned and or... More 

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Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear schupjo, Thank you for taking the time to share your feedback. While I wish that your experience was much better, it is feedback such as this that helps us to grow and improve. Please know that your comments have been passed along to the appropriate parties so that we can improve in the areas that we fell short during... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 8, 2014

Poor internet has no excuse these days accept cheap. Hotel is fine otherwise. Staff friendly and nice. Rooms and beds are fine. Location is good and easy to find. Staff knows about internet but can't help.

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Jim H, Thank you for taking the time to share your feedback. While I wish that your experience was much better, it is feedback such as this that helps us to grow and improve. Please know that your comments have been passed along to the appropriate parties so that we can improve in the areas that we fell short... More 

Johnson City, Tennessee
2 reviews
4 of 5 stars Reviewed September 25, 2014

Stayed 4/29/14 - 5/4/14. - Staff was wonderful. Valencia, Rolanda and the room cleaning staff took care of our rooms and were most helpful. Rooms were clean although the rugs were not the greatest (we were there for a dog show so we weren't upset). Food was good.

Was this review helpful? Yes
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Additional Information about Holiday Inn Hotel and Conference Center Detroit - Livonia

Address: 17123 Laurel Park Drive N, Livonia, MI 48152
Phone Number:
Location: United States > Michigan > Livonia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel and Conference Center Detroit - Livonia 3*
Number of rooms: 226
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Also Known As:
Radisson Hotel Detroit Livonia
Radisson Livonia
Livonia Radisson

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