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Holiday Inn Hotel and Conference Center Detroit - Livonia

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17123 Laurel Park Drive N, Livonia, MI 48152
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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Holiday Inn Hotel and Conference Center Detroit - Livonia
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Skaneateles, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were part of over 100 mostly young people who checked into the Holiday Inn Livonia for a 30,000-person convention in Detroit. They had a separate check-in space with rooms and keys already organized and assigned. Breakfast was fresh, hot and ample each day. Rooms were supplied with extra linens and sundries to accommodate 4 people per room. And the... More 

Was this review helpful? Yes
Tiffany M, Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Laura H Thank you so much for your wonderful review on our property. All the staff at the hotel really enjoyed your stay. You all were an awesome group! We hope to welcome you all back soon. Thank you! Tiffany M Front Office Manager More 

Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

If I could rate individual categories I would do so like this. Staff- 5 stars. Extremely friendly and helpful. Amenities - this is probably one of the last remaining "holidome"'s.. the only issue is the ownership has so many rules for it that it makes it difficult to enjoy yourself. No loud noise in pool area, no food or beverages... More 

Was this review helpful? Yes
Tiffany M, Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Robotsrtakingoverlol, Thank you for your very thorough and awesome review. We truly do appreciate your feedback. Your comments on the future of our "holidome" and your offer on renting the restaurant space has been passed along to our management team. We look forward to having you back with us soon! Tiffany M Front Office Manager More 

Baldwinsville, New York
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Just spent 5 nights on property as part of a conference in downtown detroit. With 30,000 attendees we were housed all over the metro area. Our group of 150 arrived and Tiffany and Mary had rooms ready with keys. It was efficient as our teens (yes 30,000 teens) were led to a ballroom to wait while the adults were walked... More 

Was this review helpful? Yes
Tiffany M, Front Office Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

DavidG2010 Thank you for taking the time to write a review on our property. We are so happy to read that you all enjoyed your stay. I have shared your kind words with the entire staff. On behalf of the Holiday Inn Livonia I would like to thank you and your youth for staying with us. We hope to see... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

It was a below average hotel that needs some upgrades to stay up with what I expect from Holiday Inn. Wifi didn't work in the room at all. When you came in the hotel from any entrance the whole place smelled like a pool. I did have a training meeting in a conference room and that part of the hotel... More 

Was this review helpful? Yes 1
Tiffany M, Front Office Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Seth D S Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the problems you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Travelers are raving about these Livonia hotels

Indianapolis, Indiana
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stay here and the mixed reviews become clarified. If you only browse the first line of this review, then I'll say that I would stay here again and feel ok doing so. The longer answer is that I booked the wrong day for a stay at a different hotel and could not find any other open rooms in the area... More 

Was this review helpful? Yes 1
Tiffany M, Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Indytravel999 Thank you for taking the time to review our property. We truly appreciate your kind words about our staff. We have shared your comments about the condition of the public areas with our housekeeping and maintenance staff. Your comments are appreciated and we hope to have you stay with us again soon. Tiffany M Front Office Manager More 

Danville, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2015

We checked in to Holiday Inn Hotel in Livonia, MI prior to going to our son's where our family met during our grandson's graduation festivities on May 29-31. We did not initially look at the room - just dropped off our luggage and clothes. When we returned later the night of May 29, we found the room very dated, we... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Martha F, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details... More 

Ashland, Virginia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 28, 2015

I got a "Friends and Family" rate so the price was right. The hotel is quite nice, with a large atrium, but there is a swimming pool, hot tub and exercise room right in the middle, so it takes away some of the quiet that you expect in a hotel. Plus, the moment you walk into the lobby, there is... More 

Was this review helpful? Yes
Tiffany M, Front Office Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Sue D, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tiffany M Front Office Manager More 

Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 10, 2015

The hotel is located near every restaurant possible and right next to a mall and the highway. The pool and hot tub are nice, they kick kids out of the hot tub at 8 and out of the pool at 10 so adults can enjoy it. I thought that was nice, it made our room by the pool much quieter.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear Erin M, We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you liked our location. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for falling short of your expectations. We... More 

Traverse City, MI
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 21, 2015

We were here for 3 days/2 nights. Business conference. Stayed at the same hotel last year, too. The rooms are old but everything was ok. The only place to eat is the bar & it was the same bad food all over again. There is potential but I guess with all the other hotels, restaurants & Mall nearby they are... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear tlwintc, Thank you for taking the time to write your review following your recent stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It was unfortunate your stay was negatively impacted by the food quality in the bar. We take all reviews positive and negative... More 

Muskegon, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 17, 2015

Bad pot hole in front of driveway. Very low range on wireless internet ...kept kicking me off, if I could get on at all. But when I was picking up the room before we left I did notice an Ethernet cord under the desk. The lady at the desk asked me if I was a club member I told I... More 

Was this review helpful? Yes
Randall R, General Manager at Holiday Inn Hotel and Conference Center Detroit - Livonia, responded to this review

Dear sirstaysalot2015, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your comments have been shared with our management team and they will be addressed. We look forward to your next visit! Sincerely, Randall Richmond General Manager More 

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