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Detroit Marriott Livonia

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17100 Laurel Park Drive North, Livonia, MI 48152
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Detroit Marriott Livonia
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Detroit Marriott Livonia
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210 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

The room was clean and beds were comfortable. All of the staff was friendly and helpful. I stayed for 2 nights for a family get together. I was very pleased with breakfast. They had made to order omelettes and fresh fruit included in the Saturday breakfast. The restaurant food was also excellent. I would recommend this hotel.

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Park Ridge, Illinois
Level Contributor
62 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 2 nights at the Livonia Marriott in June. The rooms were clean and comfortable, pretty typical of Marriott's standards. The pool area was clean and perfect for kids. The biggest surprise was the quality of food included in the free breakfast. I would recommend this hotel for anyone in the area.

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DBastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review

Dear TripAdvisor contributor; thank you kindly for your thoughtful and candid review; as a Senior Contributor with over 58 reviews and 46 specific to hotels you certainly understand the value of your honest assessment. Please know we do greatly value and appreciate both positive and "helpful" suggestions and wish to extend our heartfelt appreciation to you for understanding its importance... More 

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved this hotel for the comfort, amenities, location and price. The staff was very friendly and helpful too. Rooms were nicely decorated and comfortable. I was in heaven when I discovered the attached mall. There were a few minor inconveniences. The main elevator was not working and the elevator that was working was shared with staff. It made for... More 

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DBastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review

Dear Guest; Thank you for taking the time to put your thoughts into action. While although you gave us very high marks, which we truly appreciate, I did notice you had also mentioned a couple other factors which provide us with the personal perspective to do more better. We will be sure to share your comments with our Executive team... More 

Florida
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 18, 2015

Had the handicap room on the first floor, thank goodness it was only 1 night. The bathroom smelled like urine, the shower handle fell off, there were no towel racks, no bathroom fan, & absolutely no water pressure. We found hair on the "clean" washcloths (gross). The only redeeming part of our stay was the fantastic breakfast buffet. The service... More 

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Elizabeth L, Front Office Manager at Detroit Marriott Livonia, responded to this review

Dear Senior Contributor, Thank you for your personal insight regarding your recent stay and I apologize for the cleanliness issues you experineced. I have provided your response to our housekeeping team and they will be sure to review all of your concerns. Sincerely, Elizabeth Front Office Manager Detroit Marriott Livonia More 

El Mirage, Arizona
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 10, 2015

My husband and I stayed this past weekend,in town for his class reunion. Overall a very nice hotel ,convenient to the freeways. The only issues we had which weren't that big a deal, there wasn't a guest service directory in the room so to get room service I had to call the fd,twice. Also the light on my side of... More 

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Elizabeth L, Front Office Manager at Detroit Marriott Livonia, responded to this review

Dear TripAdvisor Contributor, Thank you so much for taking the time to provide a personal insight from your stay. We greatly appreciate your candor. I wanted to let you know that I spoke to our engineer regarding the bed lamp to ensure your concerns addresses. We hope we have the pleasure of being your hotel away from home. Sicerely, Elizabeth... More 

Norfolk, Virginia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 31, 2015

I enjoyed it. ..the breakfast was awesome yum... they had great fast wi fi. .. the pool was nice and we'll taken care of... right next to a mini mall and alot of eateries... the beds were extremely comfortable and relaxing

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DBastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review

Dear TripAdvisor Contributor ~ I would like to thank you on behalf of the Detroit Marriott Livonia team. We are so pleased to hear you thoroughly enjoyed your stay and hope to have the pleasure of serving as your home away from home when in the area. Gratefully, Danielle Bastianelli Director of Sales & Marketing More 

Hamilton Ontario
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 28, 2015

Check in was simple and fast. Room was clean, and up to Marriott Standards. Comfortable beds. Conveniently located off major roads. We chose to have the breakfast buffet in the Restaurant. It was inexpensive, and adequate. I wouldn’t say it was as nice as most Marriott properties, but the Omelet I ordered was massive. Service was a bit slow and... More 

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DBastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review

Dear TripAdvisor Guest; Thank you for your overall assessment of our hotel; we do truly value all our guest's comments as it helps us to stay aligned with all our guests needs. Thank you as well for your personal insight into the service you received in our restaurant; I do apologize for any inconvenience you may have felt. I will... More 

Sault Ste. Marie, Michigan
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 27, 2015

This is a Marriott located in a great area. The rooms are nice, staff is pleasant and access to Detroit is good. Sweet Lorraine's is the restaurant on site. The hotel is attached to a shopping mall. No reason to have to go outside to enter. There are two anchor stores. Von Maur which is higher end and Carsons Department... More 

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DBastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review

Dear Northern Michigan Traveler; On behalf of the Detroit Marriott Livonia I wish to extend our heartfelt appreciation for your detailed review of our hotel. You highlighted many features that we boast about ourselves but to receive validation from our guests is truly appreciated. Please know we would be happy to serve as your host hotel when you return to... More 

Los Angeles, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 26, 2015

After I booked online I called up the hotel. The person who answered the phone was abrasive. So, I was assuming the worst when I got there. But, they were very nice. They let me check in early, and check out late, had free wifi, very comfortable rooms....etc. Also very good is that the hotel is attached to the food... More 

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DBastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review

Dear TripAdvisor guest; Thank you kindly for your thoughtful insight regarding your initial contact to a hotel representative to your personal service received. We greatly value and appreciate your candid remarks and will be sure to share with our executive team. Sincerely, Danielle Bastianelli Director of Sales & Marketing More 

Northville, Michigan
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 9, 2015 via mobile

This hotel has a nice location attached to a mall. However, my booking offered early check in and it was not honored. I was told by a less than friendly for man that early check in was a Marriott generic email their hotel doesn't respond to. So after waiting three hours, I returned to check in only to be given... More 

Was this review helpful? Yes
DBastianelli, Director of Sales at Detroit Marriott Livonia, responded to this review

Dear TripAdvisor Guest; Thank you for your personal insight into your recent stay; we are saddened to learn you were disappointed by your guest accommodations. Please know we greatly value your loyalty and we will be sure to disuss your review with our executive team. Sincerely, Danielle Bastianelli More 

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