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Holiday Inn Express Lapeer

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927 Demille Road, Lapeer, MI 48446
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1 room 1 adult
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Holiday Inn Express Lapeer
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90 Reviews from our TripAdvisor Community

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Metamora, Michigan
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for a birthday that was being hosed here. It was great, the kids ate pizza in the little cafe area, swam then we went back to the cafe area for cake and ice cream. It was perfect! Pool was clean, rooms were clean, it was great! Thank you HIE!!!

Helpful?
Thank Cjjap
Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

When I had originally booked our stay at this hotel, they only had one queen bed available. I booked the room but continued to look around for better accommodations. A week prior to our visit, I went online and saw that they had 2 queen beds available for the exact same price. I called the hotel directly and asked if... More 

Helpful?
Thank jjz2016
Andrea1569mi, General Manager at Holiday Inn Express Lapeer, responded to this review

Dear jjz2016, I would like to thank you for taking the time to submit a review of our hotel based on your stay at our hotel. I am sorry to see that you did not have a great experience as our guest, as we very much value your business. I have taken this opportunity to review the details of your... More 

Toronto, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

Free breakfast was cold and stale, rubber eggs may have been days old. Wi fi connectivity was intermittent at best. Microwave in room did not work. We were way over charged for our stay. Manager lied to me about our booking. Find somewhere/anywhere else to stay.

Helpful?
Thank Travlers1957
Andrea1569mi, Regional Manager at Holiday Inn Express Lapeer, responded to this review

Hello, I would like to thank you for submitting a review of our hotel. I am terribly sorry to see that your did not have an enjoyable stay and would like to assure you that this is not typical of the replies we receive from our guests. I would welcome the opportunity to discuss your stay with you. Please feel... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 2, 2016 via mobile

Looked as if hotel is undergoing remodeling, which is much needed. Courteous staff, average breakfast, lobby and breakfast area clean.. Room showed its age, but was comfortable. Bathroom left much to be desired. Broken toilet seat, needed painted, and shower was from the 1970's (but nice and hot).

Helpful?
Thank kalaws
IHGCare, Guest Relations Manager at Holiday Inn Express Lapeer, responded to this review

Dear kalaws, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to read your positive feedback on the comfort of the rooms and regarded our courteous staff. However, it is regrettable that the condition of... More 

Stoughton, Wisconsin
Level Contributor
117 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

Stayed one night on way from Wisconsin to Port Huron and everything was as expected. Nice room, friendly staff, typical hotel breakfast for free. All was good and I would stay here again! Hotel us about a mile off the interstate.

Helpful?
Thank davidworth59
Cluj-Napoca, Romania
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 2, 2015

I had to spend a few nights in Lapeer and I choose this hotel. I arrived Sunday morning at 1 AM after a long journey from Europe. First thing that I found out when I got there was that my reservation was canceled and there are no available rooms :( Long story short their terminal is banned by VISA and... More 

Helpful?
Thank Florin M
IHGCare, Guest Relations Manager at Holiday Inn Express Lapeer, responded to this review

Dear Florin M, Thank you for posting a review from your recent stay with us. It is nice to see that you were able to appreciate the friendliness of our staff. However, I would like to apologize for the inconvenience you had with your reservation and the mold in the bathroom. Rest assured, your comments will be shared with our... More 

Pinellas Park, Florida
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed September 16, 2015 via mobile

This hotel has been several other names. On arrival, the parking lot was full of mud. It was never cleaned. Cigarette butts all over entrance and trash cans overflowing. Never emptied in 3 days. No warm welcome. Room needed toilet seat replaced and had slow drain and flush. Had Jacuzzi suite and first night used the tub but had to... More 

Helpful?
1 Thank trueheartreview
IHGCare, Guest Relations Manager at Holiday Inn Express Lapeer, responded to this review

Dear trueheartreview, Thank you for taking the time to review our hotel on TripAdvisor. We apologize if your experience was not as pleasant as you would have liked it to be due to the condition of the hotel and your room accommodation. Rest assured our goal is to maintain a clean and sanitary environment for all of our guests. In... More 

Stittsville, Ontario
Level Contributor
181 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed September 10, 2015

On our final night of a month long road trip, we stopped at 9:00 p.m. at the Holiday Inn Express. Really, have no complaints about the hotel itself - room was clean, although compared to many of the other hotel chains we had stayed in during our trip, it was looking a little tired and worn. The price was average,... More 

Helpful?
Thank lovesthesun-7
IHGCare, Guest Relations Manager at Holiday Inn Express Lapeer, responded to this review

Dear lovesthesun-7, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Saint Clair Shores, Michigan
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 26, 2015

Room was nice. The air conditioner didn't work right. Got really warm in the room at night. I thought it was just me, but my husband was also overly warm. They updated the air in the hall, but not in the rooms. Hallway was extremely warm upon arrival, & my husband turned the air conditioner on at the end of... More 

Helpful?
Thank dampam
Mesquite, Texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2015 via mobile

The front desk when we checked in and out was awesome very professional and friendly. Very clean and organized . The bed was very comfortable we will stay again when we ate in the area . Conveniently located right off the highway

Helpful?
Thank Sue K
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