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Fairfield Inn Lansing West

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810 Delta Commerce Drive, Lansing, MI 48917
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Fairfield Inn Lansing West
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71 Reviews from our TripAdvisor Community

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Traveler rating
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    33
    8
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18
7
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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    (71)
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    (16)
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    (26)
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  • Dec-Feb only
    (11)
All months
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was older, but it looks like it was recently renovated and so the carpets, paint, and bathrooms felt modern. No central air, but the AC under the window kept things nicely chilled in the room (which I love). The breakfast was fine... standard eggs, OK bacon, cereal, etc; Nothing special though... just the basics. There was plenty of... More 

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TMIHospitality, Manager at Fairfield Inn Lansing West, responded to this review

Dear Richard I, Thank you for taking the time to review the Fairfield Inn Lansing West. I'm pleased you enjoyed our updated hotel, as well as our complimentary breakfast. It is always our goal to impress our guests, but it appears that we may have come up short. I hope that we can have another chance to impress you on... More 

Roseburg, Oregon
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed one night. I was a bit worried when I found my room next to the elevator, but I could not hear the elevator at all. I slept soundly. Check in was friendly and efficient. My room was comfortable and clean. The wifi was good. I would return.

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Slippery Rock, PA, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed three nights mid-week and saw the regulars, the one-timers, and the returning folk all greeted and familiar with the staff. From a corporate training event to a traveling businessman to a couple of families, all were well catered to especially by the breakfast staff. One desk clerk loaned me her own phone charger when I inquired about whether... More 

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Edmonton
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 21, 2015

We had a such friendly staff for 10.45. Really nice to be so warmly greeted. Hotel was easy to find with help of GPS. Breakfast was good with healthy options and also with staff refilling trays. Although we did not use it pool was "closed until further notice". This should be noted on the booking site as it might make... More 

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Detroit, Michigan
1 review
5 of 5 stars Reviewed April 14, 2015

In the 5 years I worked for Marriott and 6 in hospitality, I have never witnessed true customer service until I stayed at Fairfield Inn West Lansing. It is a constant struggle going into different businesses each day and trying to figure out if a clerk or customer service agent is going to act like they hate their job or... More 

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Cincinnati, Ohio
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed here on a Sunday night in early March 2015. The hotel manager was working the front desk (Stephen?), and was extremely pleasant, friendly and accommodating. We were a little hesitant about booking here since the hotel is "under renovation" until June, I believe. DO NOT let this stop you from booking. Every convenience is still available to you.... More 

Was this review helpful? Yes 2
Winston Salem, North Carolina
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 17, 2015

I selected this place at the last minute while on my phone in the car. I'm glad I did because I hit pay dirt. My room was really nice with a comfortable sitting area and it was evident that it had recently been remodeled. Conveniently located there are plenty of dining options very close by. Particularly, I can recommend Ukai... More 

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Benzonia, Michigan
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 14, 2014

We stayed here last year (2013) .... a very bad ice storm hit. Power went out our second night as we were sitting in the hotel's hot tub! Staff were quick to locate us and saw that were o.k.....We had the larger studio room which made it feel like home. Room was very clean & comfortable.... Staff were always nice... More 

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Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed here with reviews from trip advisor. They have recently remodeled and it is very crisp and clean. So clean in fact that the room we checked into had damp floors because they just had all the floors, air conditioners and upholsteries steam cleaned. It is in a convienient location to the zoo we visited today and the museum... More 

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Winnipeg, Canada
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 10, 2014

Close to highway. Lots of food choices around. Comfortable rooms. Decent internet. Indoor pool. Needs small market of convenience items/snacks. Very friendly staff at front desk and breakfast. Quiet area. Easy access to downtown and shopping mall.

Was this review helpful? Yes 1
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12 photos of this hotel

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