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Fairfield Inn Lansing West

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810 Delta Commerce Drive, Lansing, MI 48917
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67 reviews from our community

Traveler rating
    30
    30
    7
    0
    0
See reviews for
17
7
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Detroit, Michigan
1 review
5 of 5 stars Reviewed April 14, 2015

In the 5 years I worked for Marriott and 6 in hospitality, I have never witnessed true customer service until I stayed at Fairfield Inn West Lansing. It is a constant struggle going into different businesses each day and trying to figure out if a clerk or customer service agent is going to act like they hate their job or... More 

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Cincinnati, Ohio
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed here on a Sunday night in early March 2015. The hotel manager was working the front desk (Stephen?), and was extremely pleasant, friendly and accommodating. We were a little hesitant about booking here since the hotel is "under renovation" until June, I believe. DO NOT let this stop you from booking. Every convenience is still available to you.... More 

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Winston Salem, North Carolina
Top Contributor
102 reviews 102 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 17, 2015

I selected this place at the last minute while on my phone in the car. I'm glad I did because I hit pay dirt. My room was really nice with a comfortable sitting area and it was evident that it had recently been remodeled. Conveniently located there are plenty of dining options very close by. Particularly, I can recommend Ukai... More 

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Benzonia, Michigan
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2014

We stayed here last year (2013) .... a very bad ice storm hit. Power went out our second night as we were sitting in the hotel's hot tub! Staff were quick to locate us and saw that were o.k.....We had the larger studio room which made it feel like home. Room was very clean & comfortable.... Staff were always nice... More 

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Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed here with reviews from trip advisor. They have recently remodeled and it is very crisp and clean. So clean in fact that the room we checked into had damp floors because they just had all the floors, air conditioners and upholsteries steam cleaned. It is in a convienient location to the zoo we visited today and the museum... More 

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Winnipeg, Canada
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 10, 2014

Close to highway. Lots of food choices around. Comfortable rooms. Decent internet. Indoor pool. Needs small market of convenience items/snacks. Very friendly staff at front desk and breakfast. Quiet area. Easy access to downtown and shopping mall.

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North Carolina
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2014

I stayed at this property for two nights while on business. It was a pleasant stay. The room was clean and the beds were comfortable. The staff was very polite. I stay in several Marriott's a year and this was a very nice property. I will definitely stay here again if I'm in the area.

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North Muskegon, Michigan, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

Recently stayed three night on business. Very pleased with the hotel. Everything was clean. The staff was extremely helpful. We checked in, and was directed to a good restaurant. When we arrived back, the desk clerk came out to open the door for us, greeting us by name. Hot drinks available at all times. Breakfast was better than most -... More 

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Saint Paul, Minnesota
Top Contributor
107 reviews 107 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 27, 2014 via mobile

This is a great spot for a clean and relatively inexpensive stop. Friendly staff, quiet and decent breakfast. Comfortable beds. We've stayed twice en route to Canada and would certainly stay again without hesitation.

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Zeeland, Michigan
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 11, 2014

Stayed at this hotel during state youth bowling tournament. Staff was very friendly and very helpful. Gave us local restaurant choices and directions. Room was very clean and comfortable. Breakfast buffet was good and plenty of choices. Easy on and off highway location. Shopping mall closeby.

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12 photos of this hotel

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