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Comfort Inn

2.5 of 5 525 N Canal Road, Lansing, MI 48917 (Formerly Hampton Inn Lansing)
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Certificate of Excellence 2014
Comfort Inn
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Comfort Inn
Comfort Inn
Comfort Inn
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242 reviews from our community

Traveler rating
    148
    62
    21
    9
    2
See reviews for
55
39
22
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time that I stayed here. The weather was frightful and I was hoping that it would be a good place to stop at. Well, it was a great place to stay at. After getting in from a terrible rain storm, the greeting I received was wonderful. Front desk staff was very friendly and efficient. The room was immaculate and... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Tom! We appreciate you taking the time to review our hotel. It is our pleasure to provide a warm and friendly greeting upon check-in! Traveling can become difficult if the weather is stormy... We are pleased we could accomodate your needs for your stay here in Lansing! Thank you again for your business and we can't wait to... More 

Island Lake, Illinois
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel a lot with my dog for dog shows. This place is affordable and really clean, comfortable, quiet, friendly staff. I will definitely stay here again when I come to Lansing, Michigan. Breakfast in the morning, near many restaurants, right off the highway.

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Dear Margarita, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Ann Arbor, Michigan
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 17, 2014

For $95 (AAA of Michigan rate) you can't beat this deal. Clean, comfortable, quiet. We will stay again when next we travel through Lansing. You won't get fancy bed dressings, but they are very clean and the beds are comfortable. Various pillows of differing density are offered; the bathroom is super clean, and the water was deliciously HOT for my... More 

Was this review helpful? Yes 1
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for providing feedback from your recent stay at our hotel! We will use this information to help make the nessecary improvements to make your stay even better than the last. Thank you again for your business and we can't wait to see you again soon! More 

detroit
Top Contributor
71 reviews 71 reviews
45 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 17, 2014

Just needed a clean, quiet room with Internet access for an overnight business stay, and this hotel was just perfect for that. Large king room had chair and couch, a rarity these days. Scrupulously clean in the bathroom too. Fridge, microwave and large flat panel TV (although a limited channel selection). Nice little pool area. Great hot breakfast. All this... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Matthew, Your feedback is very important to us and it is always nice to receive a positive review! We are pleased you enjoyed your recent stay at our hotel and you were able to take advantage of the many amenities our hotel has to offer. We appreciate your business and can wait to have you stay with us... More 

Livonia, Michigan
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2014 via mobile

Stayed this weekend. Showed up later on Friday night and was very warmly greeted at the front desk. First night was nice. We rolled out early on Saturday morning and had a friendly greeting from behind the desk on the way out. Can back early in the evening on Saturday and we're beginning to relax when I hear pounding on... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Justin, We really appreciate you taking the time to review your recent stay at our hotel. It is always our pleasure to make sure you receive the best customer service possible! Thank you for your understanding in regards to the pounding on your glass door. It is very rare that another guest would become locked out on their... More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2014

This location. Is close to everything in Lansing--MSU, restaurants, bars and a little mall. Every afternoon there are fresh baked cookies that are better than Doubletree! The hotel has a swimming pool, jacuzzi and workout room. The gem of this location is the staff! They work to welcome guests and recognize you after the checkin. Requests are handled quickly and... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Angelica! We appreciate your review and we would like to thank you for your business at our hotel! It is always our pleasure to provide the best customer service possible and I am pleased you enjoyed the many hotel amenities we have to offer! The next time you are in the Greater Lansing Area, we would love for... More 

Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 27, 2014

We had stayed here last year at the same time, but had a different experience all together. We actually wrote a great review on here last year so it was quite upsetting for us to have such a poor experience this time around. Apparently the hotel is now a Comfort Inn, thus new management, new policies. My husband and I... More 

Was this review helpful? Yes 1
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Comfort Inn Lansing. I would like to apologies for any inconvenience you encountered during your stay. Unfortunately it seems there was a miscommunication in regards to our alcohol policy. We are not an alcohol free hotel. We just ask that our guest not drink... More 

Branson, Missouri
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 26, 2014

Well decorated, clean, very spacious room. Staff was more than helpful. Breakfast was terrific. We will definitely stay at this hotel again. The pool was well kept, large and clean. We all enjoyed the stay.

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you very much for taking the time to review your recent stay at our hotel! I am pleased you enjoyed the many amenities of our hotel and enjoyed our breakfast. Thank you again for your business. We hope you will come back soon! Sincerely, Jessika Royce Front Desk Supervisor Comfort Inn Lansing 517-627-8381 More 

Brutus, Michigan, United States
1 review
5 of 5 stars Reviewed October 25, 2014

The experience started when I called to see if the hotel parking could accommodate our truck and 27 ft trailer. I was assured it would not be a problem and it wasn't. Starting with the initial call to our arrival and departure, every staff member we came in contact with was knowledgeable, courteous, and friendly. Unfortunately we did not experience... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Jennifer, We are so pleased to hear you had your 'Best Stay Ever' at our hotel! I would like to thank you on behalf of our entire staff. We try to make sure every guest feels as if they are at home. I am glad we could accommodate your large trailer as well as provide such an excellent... More 

Longueuil, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014

A very quiet hotel, perfectly situated near the highway and with several good restaurants just a few miles down the road. The staff were really friendly, which is always nice when I'm on a business trip alone. Breakfast was a good variety of food with a selection of coffees and creams. The room was clean and comfortable. I enjoyed my... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Veronika, Your kind words mean the world to us. I am glad we could provide a very nice and comfortable place for you while you traveled alone for business. I have passed on your feedback to the rest of my staff and they would like to join me on thanking you for your business! We would love for... More 

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Additional Information about Comfort Inn

Address: 525 N Canal Road, Lansing, MI 48917 (Formerly Hampton Inn Lansing)
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Business Hotel in Lansing
#2 Family Hotel in Lansing

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