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Comfort Inn

2.5 of 5 525 N Canal Road, Lansing, MI 48917 (Formerly Hampton Inn Lansing)
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Certificate of Excellence 2014
Comfort Inn
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Comfort Inn
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Comfort Inn
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250 reviews from our community

Traveler rating
    152
    65
    22
    9
    2
See reviews for
57
40
22
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pinckney, Michigan
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars NEW

Stayed for two nights and was very happy with the hotel, the room was clean and quiet and the pool area was extremely clean. I have stayed at places where you are excited about heading to the Jacuzzi after a long day only to see the water murky and not inviting....I have t say I was very happy to see... More 

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Erie, Pennsylvania
1 review
3 of 5 stars Reviewed 1 week ago

Evening check in staff was excellent, especially the gentlemen working. However, there were hundreds of ants in the bathroom. The gentlemen sprayed bug spray but it did not solve the problem. When I told the front desk in the AM, the lady was rude. Didn't offer any sort of apology, just asked if I had food in the room. Didn't... More 

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Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Andrea M. Thank you for taking the time to write a review regarding your recent stay at the Comfort Inn and for letting me know about the issues you had with the ants and the morning desk staff. We always try to exceed our guest’s expectations and this time it looks like we failed. On behalf of our entire team,... More 

Higgins Lake, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights. Clean comfortable room and bed. Quiet. Pet friendly. Friendly staff. Breakfast is ok but just ok. Right off the expressway. Easy access. Close to restaurants and shopping. We will be back.

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Al B, We appreciate you taking the time to review your most recent stay at the Comfort Inn Lansing! Your feedback is very important to us and we are pleased we could provide a quiet, clean and comfortable room and bed for you. It is our pleasure to provide you and your pets the best accommodations while traveling... More 

North Bay, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
5 of 5 stars Reviewed January 27, 2015

I travel quite a lot two to four nights a week in hotels, bus driver. and this property by far is the best. All the staff including the mgr. Scott go the extra mile for there quests super clean property . you can tell its a good place to work just the atmaspher when you walk in hi how are... More 

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Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Ken, Your kind words mean the world to us and we are happy you chose our hotel for your Lansing visit! Your feedback is very important to us and we will use this information to continue our efforts on providing the best customer service possible! Thank you again for your business and we can't wait to see you... More 

Traverse City, Michigan
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2015

Clean, comfortable, quiet. Hotel full with hockey kids and I never heard a peep. Spacious room. Staff friendly and helpful. Pool and workout room were clean and inviting. Nice breakfast. Happy to come back.

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Jyff, We appreciate you taking the time to review our hotel! We are pleased we could make your stay clean, comfortable and quiet even if our hotel was full of hockey players. Thank you for choosing our hotel and we can't wait to see you in the future! Sincerely, Jessika Royce More 

New Orleans, Louisiana, Usa
Top Contributor
150 reviews 150 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 17, 2015

Been coming to this location for the past seven years. Always professional and always going the extra mile for us to make sure we are well taken care of. Scott the GM is always overly accommodating and kind and is a fantastic edition to this property. Thank you Scott for all your help and thank you to the staff for... More 

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Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Joe, It is always a pleasure to have you and Maria at our hotel! We try our very best to make sure each of your stays are better than your last. We can't wait to see you again in March! Sincerely, Jessika Royce More 

Top Contributor
53 reviews 53 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 2, 2015

We were in town one night to visit my mom and have a small family reunion. The Comfort in was clean, comfy, great pool and jacuzzi. Breakfast was complete and tasty- Eggs, sausage, fresh made waffles, yogurt, fruit, muffins, coffee and more. Very nice place to stay. This is on the far West side of Lansing, with lots of shopping... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Scott D, We appreciate you taking the time to review your recent stay at our hotel. It is our pleasure to provide the best experience possible! Yes you are right, Horrocks is a great place to check out while you stay here. Thank you again for choosing our hotel while visiting Lansing for your family reunion! Sincerely, Jessika... More 

Gary, Indiana
1 review
5 of 5 stars Reviewed December 31, 2014

My stay at Comfort INN was in November (2014) when the snow hit! I was going to visit my aunt and some girlfriends so I spoke with Jennifer over a period of two weeks setting it up. I have to say that everything was taken care of with perfection the cost of the room and the room itself! She and... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Lei, Your kind words mean the world to us and I will be sure to pass on the great things you have said to Jennifer! She is a great Front Desk Agent and we are happy to have her apart of our Comfort Inn team. Thank you again for your business and we can't wait to see you... More 

Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2014

First time that I stayed here. The weather was frightful and I was hoping that it would be a good place to stop at. Well, it was a great place to stay at. After getting in from a terrible rain storm, the greeting I received was wonderful. Front desk staff was very friendly and efficient. The room was immaculate and... More 

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Tom! We appreciate you taking the time to review our hotel. It is our pleasure to provide a warm and friendly greeting upon check-in! Traveling can become difficult if the weather is stormy... We are pleased we could accomodate your needs for your stay here in Lansing! Thank you again for your business and we can't wait to... More 

Island Lake, Illinois
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 29, 2014

I travel a lot with my dog for dog shows. This place is affordable and really clean, comfortable, quiet, friendly staff. I will definitely stay here again when I come to Lansing, Michigan. Breakfast in the morning, near many restaurants, right off the highway.

Was this review helpful? Yes
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Dear Margarita, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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Additional Information about Comfort Inn

Address: 525 N Canal Road, Lansing, MI 48917 (Formerly Hampton Inn Lansing)
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Business Hotel in Lansing
#2 Best Value Hotel in Lansing
#4 Family Hotel in Lansing

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