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Comfort Inn

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525 N Canal Road, Lansing, MI 48917 (Formerly Hampton Inn Lansing)
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Comfort Inn
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Comfort Inn
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Comfort Inn
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255 reviews from our community

Traveler rating
    156
    66
    22
    9
    2
See reviews for
57
41
22
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • All months
    (255)
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Port Huron, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Great location close to grocery, gas, plenty of restaurants from fast food to major chains like Red Robin, Buff Wild Wings. Clean, courteous & helpful staff. Didn't use pool or hot tub. Only complaint was our king size bed had a crater in the middle. Made for a difficult night sleep. DIdn't request room change because we would have had... More 

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Peoria, Illinois
Top Contributor
134 reviews 134 reviews
58 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at this hotel. I have had a few below-expectations stays at Comfort Inns elsewhere recently and had almost cancelled my reservation last minute. I am so glad I kept it as this hotel helped redeem my opinion of the brand. I was warmly welcomed by each person I encountered on the staff. My room was... More 

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Top Contributor
73 reviews 73 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in a quiet area outside of Lansing and is conveniently located close to the highway. I stayed while on business on the first floor in a king non-smoking room. Upon arrival a neighboring hotel made me wonder as it is very run down. The Comfort Inn however is inviting and has ample parking with covered registration... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

Friendly staff, clean rooms, great work out and business center, decent continental breakfast (with waffle makers) and the space in our king bed suite was more than enough for two! No bugs, no dirty laundry, no foul smells. Everything was wonderful and I will be making my stay there again!

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

Clean, lots of amenities, would stay again. Lots of plugs, good breakfast bar, helpful staff that recommended a lot of local spots to check out. TripAdvisor did not steer wrong. Yay!!!!!!!!!!!!!! Definately try these guys.

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Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for your business! Your feedback is very important to us and we will use this information to continue our efforts on making your next stay even better than your last! Thank you again for choosing our hotel and we can't wait to see you again in the future! More 

Pinckney, Michigan
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 2, 2015

Stayed for two nights and was very happy with the hotel, the room was clean and quiet and the pool area was extremely clean. I have stayed at places where you are excited about heading to the Jacuzzi after a long day only to see the water murky and not inviting....I have t say I was very happy to see... More 

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Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for your kind words! They mean the world to us. We are pleased you could enjoy our hotel amenities and you could take joy in the cleanliness and the quietness of your stay! We appreciate your business and can't wait to provide you with the same excellent service next time you are in Lansing! More 

Erie, Pennsylvania
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2015

Evening check in staff was excellent, especially the gentlemen working. However, there were hundreds of ants in the bathroom. The gentlemen sprayed bug spray but it did not solve the problem. When I told the front desk in the AM, the lady was rude. Didn't offer any sort of apology, just asked if I had food in the room. Didn't... More 

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Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Andrea M. Thank you for taking the time to write a review regarding your recent stay at the Comfort Inn and for letting me know about the issues you had with the ants and the morning desk staff. We always try to exceed our guest’s expectations and this time it looks like we failed. On behalf of our entire team,... More 

Higgins Lake, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

We stayed for 2 nights. Clean comfortable room and bed. Quiet. Pet friendly. Friendly staff. Breakfast is ok but just ok. Right off the expressway. Easy access. Close to restaurants and shopping. We will be back.

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Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Al B, We appreciate you taking the time to review your most recent stay at the Comfort Inn Lansing! Your feedback is very important to us and we are pleased we could provide a quiet, clean and comfortable room and bed for you. It is our pleasure to provide you and your pets the best accommodations while traveling... More 

North Bay, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

I travel quite a lot two to four nights a week in hotels, bus driver. and this property by far is the best. All the staff including the mgr. Scott go the extra mile for there quests super clean property . you can tell its a good place to work just the atmaspher when you walk in hi how are... More 

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Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Ken, Your kind words mean the world to us and we are happy you chose our hotel for your Lansing visit! Your feedback is very important to us and we will use this information to continue our efforts on providing the best customer service possible! Thank you again for your business and we can't wait to see you... More 

Traverse City, Michigan
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2015

Clean, comfortable, quiet. Hotel full with hockey kids and I never heard a peep. Spacious room. Staff friendly and helpful. Pool and workout room were clean and inviting. Nice breakfast. Happy to come back.

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Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you Jyff, We appreciate you taking the time to review our hotel! We are pleased we could make your stay clean, comfortable and quiet even if our hotel was full of hockey players. Thank you for choosing our hotel and we can't wait to see you in the future! Sincerely, Jessika Royce More 

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