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All 23 Lansing hotels

Comfort Inn

2.5 of 5 Hotel   |   525 N Canal Road, Lansing, MI 48917 (Formerly Hampton Inn Lansing)
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84%
Ranked #3 of 23 hotels in Lansing
Certificate of Excellence 2013
A recent review
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190 people have reviewed this hotel

Traveler rating
    108
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    20
    8
    2
See reviews for
40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
Lansing, Michigan
Top Contributor
224 reviews 224 reviews
82 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As apparently did many others, we stayed here one night during spring break so the kids could swim. The rooms are very clean, the beds & pillows were extremely comfortable, the lobby & breakfast areas were clean and well-maintained, the check-in staff were very friendly. The pool, however, was really murky. It kind of makes one understand how kids drown... More

Was this review helpful? Yes 1
Gaylord, Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfort Inn Lansing MI . We stay there for business whenever we are in Lansing. The rooms are comfortable and the staff always friendly and helpful. The business center works well for some of our members. The check in was easy.Sheila at check out helped solve some minor billing issues.

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Sault Ste. Marie, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in Lansing for one evening. The check in was seamless and quick. The room was updated, fresh and very roomy. The gentleman was very informative giving us advise on where to eat and where to find beverages and snacks. We had breakfast which was standard, but the women in charge of it was extremely friendly an very nice... More

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Fort Wayne, Indiana
1 review
2 of 5 stars Reviewed 2 weeks ago

I stay at the Marriott every chance I get and I travel often. This was the worst stay in decades. The room wreaked of smoke and I could not tell if it was in the drapes or the comforter. The bathroom was partially clean. The room across the hall slammed the door at least 15 times throughout the night (I... More

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Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. I appreciate you letting us know about the issues you had during your stay. We take these comments very seriously. We always strive to exceed all of our guest’s expectations, but in your case it looks like we failed. I would like to... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms clean, pool clean, staff very friendly, I had trouble with my rental car and I think he was the manager, not sure, but he offered me a ride to store because I forgot one of my family members asthma meds, very cool people.

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Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I travel a lot for business and, unfortunately, often experience poor customer service at hotels. However, I was very pleasantly surprised by the staff at the Lansing Comfort Inn. Jessika was exceptional -- so friendly and helpful! PJ at the front desk was great, too. Thank you for such a positive experience!

Was this review helpful? Yes 1
Toronto
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed March 11, 2014

Service was good. Room smelled of swet, beds were spotless but floor in the bathroom had hairs on the corners and the carpet needed a good vaccum. Breakfast was not great, but will get you going if you are in a hurry. workout room was very small and equipment old, but it worked ok. Beds were comfortable and overall a... More

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Midland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014

I stayed here with a group of 20 or so ladies for a team building event just a couple weeks ago and was highly impressed with the staff and accommodations. We had booked several guests rooms, as well as the Capitol Room for some training. The rooms (both guests and meeting space) were clean and in great shape. None of... More

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Grand Rapids, Michigan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

We stayed at the Comfort Inn in Lansing the night before an early flight out of Lansing Airport. We were greeted with PJ - the front desk attendant. It quickly because clear he was dealing with a difficult situation with an incredibly intoxicated couple. He handled himself throughout the entire situation with kindness, professionalism and was not riled by these... More

Was this review helpful? Yes 4
Cleveland, Ohio
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 21, 2014

From the top: Traveled with the husband and he was just as impressed as me. I travel very frequently and have lots to compare to. The Lobby is very nice with huge common area and nice dining room. Front desk staff day and evening greet with smiles, have something nice to stay, conversational, and obviously happy to be doing what... More

Was this review helpful? Yes 1
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the comfort inn. I am happy you had such a positive experience at our hotel. I will make sure to pass along your kind words to our staff. We hope to see you again soon! Sincerely, Scott Smith General Manager Comfort Inn Lansing More

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Additional Information about Comfort Inn

Also Known As:
Hampton Inn Lansing Hotel Lansing
Hampton Inn Lansing Hotel
Hampton Inn Lansing
Lansing Hampton Inn
Address: 525 N Canal Road, Lansing, MI 48917 (Formerly Hampton Inn Lansing)
Phone Number:
Location: United States > Michigan > Lansing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lansing
#1 Business Hotel in Lansing
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
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