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All 23 Lansing hotels

Residence Inn Lansing West

3.0 of 5 Hotel   |   922 Delta Commerce Drive, Lansing, MI 48917
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81%
Ranked #5 of 23 hotels in Lansing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
orchidsla New Orleans, Louisiana
  • Overview
  • Reviews (80)
  • Photos (30)
  • Amenities
  • Room tips (11)
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80 people have reviewed this hotel

Traveler rating
    43
    17
    13
    7
    0
See reviews for
31
7
12
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay for business or pleasure. Such a warm and comforting staff. The housekeep ladies on the 3rd floor alway had my room looking new everyday and always with a smile on their face. Great amenities and very comfortable room. I would recommend for any traveler to stay at this Residence Inn.

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Minneapolis, MN
Contributor
18 reviews 18 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel for a nearby family wedding. We had a family of 4 (2 adults, 2 kids 4 and under) and had a 1 bedroom suite room where the bedroom was separate from the family room. The room layout was ideal for napping children and allowed us to visit with family while kids were sleeping. Better... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Skywalker05, Thank you for taking the time to comment on your recent stay at the Residence Inn Lansing West. I'm so glad you enjoyed the convenience of our one bedroom suites. We hope that you will remember us the next time you are in the area. Warm thanks, Richard P. General Manager More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

We were in town for a friends' wedding and just loved our stay. Brian at the Front Desk is a true hospitality professional and welcomed us warmly to this conveniently located Residence Inn. The room is modern, well laid out and SUCH COMFORTABLE beds!!! Wow!!!

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Andris A, Thank you for your kind review of the Residence Inn Lansing West. We're so glad to hear that you loved your stay with us, especially our location and our staff. I will be sure to let Brian know that his hospitality was appreciated. We hope that you will return to us the next time you are in... More

Saint Johns, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

From the moment we checked in EVERYONE was super friendly. Clean spacious room. They have an outdoor common area with a grill and a propane fire pit. Housekeeping was amazing anything I needed was taken care of. Breakfast and dinners were great. Will definitely stay here again. Thank you everyone!

Was this review helpful? Yes 1
TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Tonya R, Thank you so much for your comments regarding your stay at the Residence Inn Lansing. I am thrilled to hear that we exceeded your expectations. We look forward to continuing to be your home away from home. Sincerely, Richard P. General Manager More

Bad Axe, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

We have stayed at this motel a number of times, they are always friendly and accommodating. They have always tried to make our stay comfortable and what we needed. Even when we have come in early, have never made us wait for a specific room. Highly recommend using this hotel. The manager is always friendly and will do what he... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Sheila C, Thank you for reviewing your stay at the Residence Inn Lansing West and for continuing to stay with us. I am so glad to hear that my staff helps to make each stay exceptional. We appreciate you recommending us to others, and we look forward to many more stays. Kind thanks, Richard P. General Manager More

Alpena, Michigan
1 review
5 of 5 stars Reviewed May 12, 2014

My stay here at this hotel was of exceptionally high quality. I stayed here for 4 weeks total on a business trip and have nothing but great things to say about this hotel and staff. I was in the King Suite for all 4 weeks and quite honestly I would rather live there. The room was very up to date... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Kelsey K, Thank you so much for taking the time to review your extended stay at the Residence Inn Lansing West. We are so grateful to hear all of your kind words for our hotel and staff, and are thrilled that we were able to make this your home away from home. We truly enjoyed having you with us... More

Farmington, Michigan
Top Contributor
77 reviews 77 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 6, 2014

We were having a pretty nice stay. The pool was nothing special, but the kids liked it. (They said the hot tub wasn't really "hot", only warm, and the "bubbles" didn't turn on.) We had had some issues with our air conditioning system turning on. It was as if it was tripping a circuit breaker...even made our laptop go out.... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear KOps210, Thank you for reviewing the Residence Inn Lansing West. I'm glad to hear that you were impressed by the friendliness of our staff. It is our goal to impress all of our guests and it's always good to know we are succeeding. Please accept my apologies for the issues you described. I have already addressed these with my... More

Northeast,ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

Staff was very friendly . Check in and check out were very fast. Rooms were spacious and clean. Breakfast was great with many options. I would defiantly recon need this hotel to anyone staying in the lansing area. Hotel is located next to many restaurants and about a mile from lansing mall.

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Michigan
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 11, 2014

I stayed here over a weekend to attend a weekend dance workshop with my daughter. All was pleasant and in order. The room was quite big and updated. The breakfast was fresh and had lots of choices. It was only a 15 minute drive to downtown and perhaps 20 minutes over to East Lansing. I would recommend this hotel to... More

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Springfield, Illinois
1 review
5 of 5 stars Reviewed January 8, 2014

I was checked in at the RI in Lansing MI from April 1 - Dec 19, 2013 on business. The hotel went above and beyond to make me feel at home. The newly remodeled hotel and location makes it THE hotel to check out while in Lansing. They offer free hot breakfast and dinner during the weekdays. Sincerely, Jason Fletcher... More

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Additional Information about Residence Inn Lansing West

Address: 922 Delta Commerce Drive, Lansing, MI 48917
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Lansing West 3*
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Also Known As:
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Lansing #7 Business Hotel in Lansing
Hotel Class
Number of rooms
78

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