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All 24 Lansing hotels

Residence Inn Lansing West

3.0 of 5 Hotel   |   922 Delta Commerce Drive, Lansing, MI 48917
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Ranked #4 of 24 Hotels in Lansing
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
MikeBHR Norfolk, VA
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87 reviews from our community

Traveler rating
    48
    19
    13
    7
    0
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33
7
13
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norfolk, VA
Top Contributor
132 reviews 132 reviews
57 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed for three weeks this past summer and generally enjoyed my stay. The staff was great across the board. They were universally friendly and helpful. There was a broken drawer when I arrived, but it was repaired the next morning when promised. Everything else in my room was in good working order. The furniture and bedding was comfortable. Wifi... More

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Nowheresville, MI
Top Contributor
74 reviews 74 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 23, 2014

The Lansing Residence Inn West is my FAVORITE spot to stay when I travel to Lansing . It was renovated a few years ago and so everything is very nice and up-to-date but honestly, there's nothing special about that, i.e., at its core, it's a Residence Inn Marriott and it caters to business travelers and long term stays, people who... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear TeeP1955, Wow! What a wonderful compliment to our entire staff here at the Residence Inn Lansing West. I have shared your comments with my team and we are blown away that our friendly service has created such a positive impact on your stays. We look forward to hosting you again soon. Kind thanks, Richard P. General Manager More

kalamazoo, MI
Contributor
14 reviews 14 reviews
6 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 18, 2014

Stayed with large party in 8 suites. All travelers satisfied in all respects by updated accommodations, helpful staff, convenient location. Rooms were spacious and clean, hotel was quiet, clean, and located close to varied dining and shopping. Easy access to major travel routes and approximately 15 minutes to campus. Would definitely stay here again if returning to lansing for any... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Travelerkalamazoo, Thank you so much for your five star review of the Residence Inn Lansing West. I'm pleased to hear that your entire group was pleased with our accommodations. We very much appreciate you telling others about our great location and friendly staff. Please remember us during your next trip to Lansing. Kind regards, Richard P. General Manager More

Huntington Beach, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014 via mobile

This property is well located, well maintained, the rooms are very clean and well stocked and every single staff member from general manager to maid service are friendly and professional. Highly recommend!

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Peggy S, Thank you for your review of the Residence Inn Lansing West. We are so glad you enjoyed our friendly staff and clean rooms. We hope that you will remember us on your next trip to the area. Warm thanks, Richard P. General Manager More

Houston, Texas
Top Contributor
78 reviews 78 reviews
55 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 20, 2014

Was here for a very short stay. I had a quick check-in. Room was very clean. The lady was super nice. I didn't have anything to complain about. Lol. It's a Residence Inn so think home!!!!! Everything you need. Breakfast was the same as all Residence Inn. Loved it will recommend

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Killin You K, Thank you for your review. We are so glad that you felt like you were home while you stayed with us. Our staff will be happy to hear. Please remember the Residence Inn Lansing West on your next trip to the area. Sincerely, Richard P. General Manager More

Land O Lakes, Florida
Contributor
15 reviews 15 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

This was the perfect hotel for our four night stay! We picked a 2 bedroom suite which was perfect for our mom, my sister and me. Mom had her own room so if she was tired and needed a nap she could take one. Beds were very comfortable. The kitchen had a full size refrigerator, stove, and dishwasher. The rooms... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear RochelleP692, Thank you for taking the time to let others know about your wonderful experience at the Residence Inn Lansing West. I'm so glad that our spacious suites were able to comfortably accommodate your family. I'm also glad that our friendly staff helped make your stay care free and memorable. I hope that we will see you again for... More

Saginaw, MI
Top Contributor
60 reviews 60 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed with our 7 month old and enjoyed our stay. As with most 'extended stay' properties there was a fridge, microwave, dishwasher and 2 burners for cooking along with plates, silverware and cooking utensils. There is a full size coffee pot in the room but the packs they provide are only 4 cups so use more than one or... More

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Lansing, Michigan
1 review
5 of 5 stars Reviewed July 27, 2014

Great place to stay for business or pleasure. Such a warm and comforting staff. The housekeep ladies on the 3rd floor alway had my room looking new everyday and always with a smile on their face. Great amenities and very comfortable room. I would recommend for any traveler to stay at this Residence Inn.

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Minneapolis, MN
Contributor
19 reviews 19 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 17, 2014

We recently stayed at this hotel for a nearby family wedding. We had a family of 4 (2 adults, 2 kids 4 and under) and had a 1 bedroom suite room where the bedroom was separate from the family room. The room layout was ideal for napping children and allowed us to visit with family while kids were sleeping. Better... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Skywalker05, Thank you for taking the time to comment on your recent stay at the Residence Inn Lansing West. I'm so glad you enjoyed the convenience of our one bedroom suites. We hope that you will remember us the next time you are in the area. Warm thanks, Richard P. General Manager More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

We were in town for a friends' wedding and just loved our stay. Brian at the Front Desk is a true hospitality professional and welcomed us warmly to this conveniently located Residence Inn. The room is modern, well laid out and SUCH COMFORTABLE beds!!! Wow!!!

Was this review helpful? Yes
TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Andris A, Thank you for your kind review of the Residence Inn Lansing West. We're so glad to hear that you loved your stay with us, especially our location and our staff. I will be sure to let Brian know that his hospitality was appreciated. We hope that you will return to us the next time you are in... More

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Additional Information about Residence Inn Lansing West

Address: 922 Delta Commerce Drive, Lansing, MI 48917
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Lansing West 3*
Number of rooms: 78
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Also Known As:
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn

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