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All 23 Lansing hotels

Residence Inn Lansing West

3.0 of 5 Hotel   |   922 Delta Commerce Drive, Lansing, MI 48917
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79%
Ranked #9 of 23 hotels in Lansing
A recent review
3 of 5 stars reviewed 2 weeks ago
kOps210 Farmington, Michigan
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74 people have reviewed this hotel

Traveler rating
    38
    16
    13
    7
    0
See reviews for
28
7
12
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Farmington, Michigan
Top Contributor
59 reviews 59 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were having a pretty nice stay. The pool was nothing special, but the kids liked it. (They said the hot tub wasn't really "hot", only warm, and the "bubbles" didn't turn on.) We had had some issues with our air conditioning system turning on. It was as if it was tripping a circuit breaker...even made our laptop go out.... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear KOps210, Thank you for reviewing the Residence Inn Lansing West. I'm glad to hear that you were impressed by the friendliness of our staff. It is our goal to impress all of our guests and it's always good to know we are succeeding. Please accept my apologies for the issues you described. I have already addressed these with my... More

Northeast,ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 17, 2014

Staff was very friendly . Check in and check out were very fast. Rooms were spacious and clean. Breakfast was great with many options. I would defiantly recon need this hotel to anyone staying in the lansing area. Hotel is located next to many restaurants and about a mile from lansing mall.

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Michigan
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 11, 2014

I stayed here over a weekend to attend a weekend dance workshop with my daughter. All was pleasant and in order. The room was quite big and updated. The breakfast was fresh and had lots of choices. It was only a 15 minute drive to downtown and perhaps 20 minutes over to East Lansing. I would recommend this hotel to... More

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Springfield, Illinois
1 review
5 of 5 stars Reviewed January 8, 2014

I was checked in at the RI in Lansing MI from April 1 - Dec 19, 2013 on business. The hotel went above and beyond to make me feel at home. The newly remodeled hotel and location makes it THE hotel to check out while in Lansing. They offer free hot breakfast and dinner during the weekdays. Sincerely, Jason Fletcher... More

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Omaha
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 29, 2013

This was our second stay at this Residence Inn and both times we've been very pleased with the room and the service. On this occasion, shortly before Christmas, there was an ice storm that moved through Lansing causing the hotel, and a good portion of the city, to lose power. The staff was as helpful as they could be during... More

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Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed December 16, 2013

For business purposes, I travel throughout the week which is why I enjoy staying at all Marriott properties, especially Residence Inn's. The staff at this property was extremely helpful & accommodating. I will certainly be staying here again in the future!

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Chicago, Illinois
1 review
5 of 5 stars Reviewed November 30, 2013

It was almost Thanksgiving Day and I hadn't made a reservation for our overnight stay. Imagine my surprise when traveling (for the first time) with my 60# dog, many of my previous :go-to" hotels said "no room in the inn"---for big dogs! She is completely house-broken, well-behaved and the owner of Canine Good Citizen medals. I was upset, but then... More

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Batavia, Illinois
Top Contributor
51 reviews 51 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 2, 2013

We stayed 2 nights at this Residence Inn. Our room was clean and spacious, no problem there. Checking In and Out was fine and friendly. We were the Guest of the Day which entitled us to a free beverage from the cooler. However, this establishment has a few things to work on in my estimation. I know that this was... More

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear BethRose640, Thank you for taking the time to leave a review of the Residence Inn Lansing West. I'm glad to hear you enjoyed your clean, spacious room. I want to apologize that the rest of your stay did not meet your expectations. We are always looking for ways to improve our service, and will use your comments to do... More

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2013 via mobile

I have stayed at this Residence Inn quite a bit the past few months and have always had a wonderful stay. The rooms are extremely cleans and beds very comfortable. The service and food has also been great every time.

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Breezie2010, Thank you for your 5 star review and kind words for our hotel. I'm happy to hear that you enjoyed your stay with us. We look forward to your next visit to the Residence Inn Lansing West. Kind thanks, Richard P. General Manager More

chicago, illinois
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 21, 2013

Our room was clean and spacious -- close proximity to Michigan State. Was greeted by a very friendly young lady working in the check-in desk.....she certainly seems like a GREAT employee! (wish I would have caught her name, but we checked in on Monday night, July 15th, for MSU orientation. We've booked our room for the MSU move-in date!

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Richard P, General Manager at Residence Inn Lansing West, responded to this review

I am happy to hear that your room was clean and that Jessica did a good job checking you into your room. Jessica does a great job making sure that guests feel welcomed when staying at our hotel. We hope to see you again in the future. More

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Additional Information about Residence Inn Lansing West

Also Known As:
Residence Inn Lansing West Hotel Lansing
Residence Inn Lansing West Hotel
Residence Inn Lansing
Lansing Residence Inn
Address: 922 Delta Commerce Drive, Lansing, MI 48917
Phone Number:
Location: United States > Michigan > Lansing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Lansing
#8 Business Hotel in Lansing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Lansing West 3*
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