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Residence Inn Lansing West

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922 Delta Commerce Drive, Lansing, MI 48917
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Residence Inn Lansing West
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Residence Inn Lansing West
Residence Inn Lansing West
Residence Inn Lansing West
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93 reviews from our community

Traveler rating
    52
    21
    13
    7
    0
See reviews for
35
8
13
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Okemos, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

I travel much, my stay at the lansing residence inn by marriott 922 delta commerce dr lansing mi was amazing! If I could give this place 6 stars I would! The General Manager Richard Porco was very courteous, very accomadating and made sure our visit ... no less than AMAZING! His staff speaks volumes on Customer Service. This is ruly... More 

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Wantagh, NY
Top Contributor
74 reviews 74 reviews
26 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here a few weeks back for a few days. Everything about this place is great. The staff does a great job to make sure you are "at home." Each night they have a different night time snack, and as expected, there is breakfast each AM. As for location, plenty of restaurants around to grab something.

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Granger, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

I have a unique perspective because I actually lived here for 18 months while working in Lansing. I can't say enough nice things about everyone.... Management, housekeeping, front desk staff.... they took great care of me while I was there and made it truly feel like a home to me. I thought my room was fantastic with all the contemporary... More 

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Kalamazoo, Michigan
Top Contributor
71 reviews 71 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 14, 2015

There could have been some major hiccups to this visit, but the front desk staff and manager truly assisted me with my check-in. Jessica checked in on me after I was settled in my room and they made me feel welcomed. Fitness room open 24 hours, a couple restaurants nearby (sushi, sports bar, fast food) and comfy beds.

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Staten Island
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2015

When we arrived with our two dogs on 12/23 at 3:20pm after driving several hours, we found RI dark, doors locked and the phone went unanswered. No one around but utility trucks working on the side. Tired and in a panic what to do? Never having been in Michigan before we were not familiar with the area. Someone finally appeared... More 

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Lansing, Michigan
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2015

My husband and I stay hear every year out of tradition. We came here on our wedding night before our flight out to honeymoon. The staff is amazing. They make this hotel so cozy and family oriented. The breakfast alone keeps us coming back. The rooms are cozy and updated. The price is very affordable and close to restaurants and... More 

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Norfolk, VA
Top Contributor
132 reviews 132 reviews
57 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed November 23, 2014

I stayed for three weeks this past summer and generally enjoyed my stay. The staff was great across the board. They were universally friendly and helpful. There was a broken drawer when I arrived, but it was repaired the next morning when promised. Everything else in my room was in good working order. The furniture and bedding was comfortable. Wifi... More 

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Nowheresville, MI
Top Contributor
74 reviews 74 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 23, 2014

The Lansing Residence Inn West is my FAVORITE spot to stay when I travel to Lansing . It was renovated a few years ago and so everything is very nice and up-to-date but honestly, there's nothing special about that, i.e., at its core, it's a Residence Inn Marriott and it caters to business travelers and long term stays, people who... More 

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear TeeP1955, Wow! What a wonderful compliment to our entire staff here at the Residence Inn Lansing West. I have shared your comments with my team and we are blown away that our friendly service has created such a positive impact on your stays. We look forward to hosting you again soon. Kind thanks, Richard P. General Manager More 

kalamazoo, MI
Contributor
14 reviews 14 reviews
6 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 18, 2014

Stayed with large party in 8 suites. All travelers satisfied in all respects by updated accommodations, helpful staff, convenient location. Rooms were spacious and clean, hotel was quiet, clean, and located close to varied dining and shopping. Easy access to major travel routes and approximately 15 minutes to campus. Would definitely stay here again if returning to lansing for any... More 

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Travelerkalamazoo, Thank you so much for your five star review of the Residence Inn Lansing West. I'm pleased to hear that your entire group was pleased with our accommodations. We very much appreciate you telling others about our great location and friendly staff. Please remember us during your next trip to Lansing. Kind regards, Richard P. General Manager More 

Huntington Beach, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

This property is well located, well maintained, the rooms are very clean and well stocked and every single staff member from general manager to maid service are friendly and professional. Highly recommend!

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Peggy S, Thank you for your review of the Residence Inn Lansing West. We are so glad you enjoyed our friendly staff and clean rooms. We hope that you will remember us on your next trip to the area. Warm thanks, Richard P. General Manager More 

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