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Residence Inn Lansing West

3.0 of 5 922 Delta Commerce Drive, Lansing, MI 48917
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Certificate of Excellence 2014
Residence Inn Lansing West
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Residence Inn Lansing West
Residence Inn Lansing West
Residence Inn Lansing West
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90 reviews from our community

Traveler rating
    49
    21
    13
    7
    0
See reviews for
34
8
13
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kalamazoo, Michigan
Top Contributor
67 reviews 67 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There could have been some major hiccups to this visit, but the front desk staff and manager truly assisted me with my check-in. Jessica checked in on me after I was settled in my room and they made me feel welcomed. Fitness room open 24 hours, a couple restaurants nearby (sushi, sports bar, fast food) and comfy beds.

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Staten Island
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we arrived with our two dogs on 12/23 at 3:20pm after driving several hours, we found RI dark, doors locked and the phone went unanswered. No one around but utility trucks working on the side. Tired and in a panic what to do? Never having been in Michigan before we were not familiar with the area. Someone finally appeared... More 

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Lansing, Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I stay hear every year out of tradition. We came here on our wedding night before our flight out to honeymoon. The staff is amazing. They make this hotel so cozy and family oriented. The breakfast alone keeps us coming back. The rooms are cozy and updated. The price is very affordable and close to restaurants and... More 

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Norfolk, VA
Top Contributor
132 reviews 132 reviews
57 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed November 23, 2014

I stayed for three weeks this past summer and generally enjoyed my stay. The staff was great across the board. They were universally friendly and helpful. There was a broken drawer when I arrived, but it was repaired the next morning when promised. Everything else in my room was in good working order. The furniture and bedding was comfortable. Wifi... More 

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Nowheresville, MI
Top Contributor
74 reviews 74 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 23, 2014

The Lansing Residence Inn West is my FAVORITE spot to stay when I travel to Lansing . It was renovated a few years ago and so everything is very nice and up-to-date but honestly, there's nothing special about that, i.e., at its core, it's a Residence Inn Marriott and it caters to business travelers and long term stays, people who... More 

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear TeeP1955, Wow! What a wonderful compliment to our entire staff here at the Residence Inn Lansing West. I have shared your comments with my team and we are blown away that our friendly service has created such a positive impact on your stays. We look forward to hosting you again soon. Kind thanks, Richard P. General Manager More 

kalamazoo, MI
Contributor
14 reviews 14 reviews
6 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 18, 2014

Stayed with large party in 8 suites. All travelers satisfied in all respects by updated accommodations, helpful staff, convenient location. Rooms were spacious and clean, hotel was quiet, clean, and located close to varied dining and shopping. Easy access to major travel routes and approximately 15 minutes to campus. Would definitely stay here again if returning to lansing for any... More 

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Travelerkalamazoo, Thank you so much for your five star review of the Residence Inn Lansing West. I'm pleased to hear that your entire group was pleased with our accommodations. We very much appreciate you telling others about our great location and friendly staff. Please remember us during your next trip to Lansing. Kind regards, Richard P. General Manager More 

Huntington Beach, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014 via mobile

This property is well located, well maintained, the rooms are very clean and well stocked and every single staff member from general manager to maid service are friendly and professional. Highly recommend!

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Peggy S, Thank you for your review of the Residence Inn Lansing West. We are so glad you enjoyed our friendly staff and clean rooms. We hope that you will remember us on your next trip to the area. Warm thanks, Richard P. General Manager More 

Houston, Texas
Top Contributor
104 reviews 104 reviews
75 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 20, 2014

Was here for a very short stay. I had a quick check-in. Room was very clean. The lady was super nice. I didn't have anything to complain about. Lol. It's a Residence Inn so think home!!!!! Everything you need. Breakfast was the same as all Residence Inn. Loved it will recommend

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Killin You K, Thank you for your review. We are so glad that you felt like you were home while you stayed with us. Our staff will be happy to hear. Please remember the Residence Inn Lansing West on your next trip to the area. Sincerely, Richard P. General Manager More 

Land O Lakes, Florida
Contributor
19 reviews 19 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

This was the perfect hotel for our four night stay! We picked a 2 bedroom suite which was perfect for our mom, my sister and me. Mom had her own room so if she was tired and needed a nap she could take one. Beds were very comfortable. The kitchen had a full size refrigerator, stove, and dishwasher. The rooms... More 

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TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear RochelleP692, Thank you for taking the time to let others know about your wonderful experience at the Residence Inn Lansing West. I'm so glad that our spacious suites were able to comfortably accommodate your family. I'm also glad that our friendly staff helped make your stay care free and memorable. I hope that we will see you again for... More 

Saginaw, MI
Top Contributor
60 reviews 60 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed with our 7 month old and enjoyed our stay. As with most 'extended stay' properties there was a fridge, microwave, dishwasher and 2 burners for cooking along with plates, silverware and cooking utensils. There is a full size coffee pot in the room but the packs they provide are only 4 cups so use more than one or... More 

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Additional Information about Residence Inn Lansing West

Address: 922 Delta Commerce Drive, Lansing, MI 48917
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Lansing West 3*
Number of rooms: 78
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Also Known As:
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Hotel Style:
#5 Business Hotel in Lansing
#5 Family Hotel in Lansing

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