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Radisson Hotel Lansing at the Capitol

Certificate of Excellence
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111 N. Grand Avenue, Lansing, MI 48933
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Radisson Hotel Lansing at the Capitol
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Radisson Hotel Lansing at the Capitol
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383 reviews from our community

Traveler rating
    184
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    64
    33
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is the second time I have stayed at a Radisson (first was in Cleveland) when my experience got progressively better. When we arrived, the front desk clerk was going through the motions with an elderly gentleman who had trouble grasping the concept of free wi-fi login, so we were treated as a bit of an afterthought: no room upgrade... More 

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Chicago, Illinois
Top Contributor
53 reviews 53 reviews
47 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel location is good if doing business downtown because there are no other options. Hotel doesn't have its own free parking; one has to park across the street for $10/ day. Although the staff was friendly and accommodating, the hotel is in bad need of an update. Everything looks like the 70s. Room was of a decent size. Bed wasn't... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

A plehtora of bad service 1) when checking in I asked if my Club Carlson rewards number was attached tenant said yes it was I never received the receipt I called 4 days later they transfer me to the reservation center that has no record of my stay I called back again this time I actually talk to a person... More 

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Rick D, General Manager at Radisson Hotel Lansing at the Capitol, responded to this review

Thank you for your feedback about your stay. I apologize for the problems you had with your Carlson points and breakfast. Please contact our accounting department and we can clear up the points for you. Please do give us another chance the next time you are in town. More 

Top Contributor
58 reviews 58 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in was efficient. Lobby and room was well decorated. Bathroom is dated but very clean. Many restaurants close by and river walk providing a great escape in good weather. If we are at a conference at the Lansing Center, the wall is easy whether you pick an outdoor walk or use the enclosed pedestrian bridge.

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Trenton, M
Top Contributor
87 reviews 87 reviews
16 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago

First visit to the Radisson in Lansing. The staff was very friendly and accommodating. No onsite parking, you have to park in a public lot accord the street, $10 per day which is reasonable. The rooms are a little dated and in need of renovation. The beds were not particularly comfortable and the kids went to the pool which was... More 

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