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Quality Suites Hotel

2.5 of 5 901 Delta Commerce, Lansing, MI 48917
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Certificate of Excellence 2014
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Quality Suites Hotel
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Quality Suites Hotel
Quality Suites Hotel
Quality Suites Hotel
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198 reviews from our community

Traveler rating
    139
    38
    9
    9
    3
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60
40
14
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (48)
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Michigan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

We always stay at choice hotels, this one is by far the best! We enjoy the breakfast in the morning, Tom the chef is a lot of fun. They offer anything you could possibly want for breakfast. The staff at the hotel are very nice and quite accommodating. In the late afternoon they even offer a complimentary cocktail hour. This... More 

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Royal Oak, Michigan
Top Contributor
72 reviews 72 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at several Choice Hotel properties, but this hotel goes the extra mile to make a traveler feel extra special. When you check in, you can see all the "hotel of the year" awards hung on the wall behind the desk, and they live up to those awards daily. The staff is professional and friendly, the rooms are spacious... More 

Was this review helpful? Yes 1
Cedar Springs
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here for the park and fly before our vacation. We enjoyed the free drinks and appetizers and visiting with new friends. We were very impressed with the delicious hot breakfast at 4:00 in the morning. The rooms were very clean and comfortable. The park and fly was very reliable and was waiting for us when we returned. Mike,... More 

Was this review helpful? Yes 1
Racine, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We've stayed at this hotel twice now...once on a last-minute need to stay overnight traveling back from Canada four years ago and once as part of a hockey tournament. We enjoyed our one-night stay the first time and it hasn't changed in the past four years. Our hockey weekend stay (17, 11-yr olds and parents) was well accommodated by the... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I am on the road a lot, spending a lot of time in hotels... I coach a youth hockey team and we travel our fair share. The service provided was the BEST I have ever had... The staff was so polite, and professional I only wish all the places we went would be the same. If we ever come back... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

Our hockey team just stayed this past weekend at this hotel and I cannot tell you what excellent service that we got from ALL of the staff that worked there. As soon as you checked in you were greeted by a friendly staff. Rooms are very clean and spacious. The breakfast staff is outstanding. They will do whatever you want... More 

Was this review helpful? Yes 1
Kalamazoo, Michigan
Contributor
16 reviews 16 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 18, 2015

This place was so nice in all other respects, I hate not giving the best rating, but the heating unit in our room was so loud and came on and off all night it was miserable. I was barely able to sleep at all. Otherwise, it was perfect. We had an inclusive vacation that only flew from Lansing and due... More 

Was this review helpful? Yes 1
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear James C, I apologize that you experienced a bad heating unit in your room but was thrilled to hear that our hotel was so nice in all other respects. We pride ourselves on our signature hot breakfast beginning at 4:30a.m. and we are happy you found it so enjoyable. Thank you also for your kind comments on our location,... More 

Kalamazoo, MI
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 26, 2014

We have stayed at this hotel several times. If you need a little more space and kitchen facilities, it is a very good bargain. The decor is a little dated but always seems clean. The breakfast is so much better than other hotel options. The cocktail hour is a nice treat. WiFi is spotty and constantly kicks you off. This... More 

Was this review helpful? Yes 1
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

We sincerely apologize for the lack of hot water you experienced during your stay with us. Unfortunately, an electrical outtage caused our boiler to shut down at 3a.m. and left hotel with cold water until the repairs were made later that day. We should have done a better job managing the crisis and making amends to all of the guests... More 

Victoria, Texas
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2014

Our house is rented and so we stay at Quality Suites in Lansing while visiting friends and relatives in the area. Rooms are clean and employees are friendly. They have a great breakfast and evening drinks. Give it a try am sure you will be pleased

Was this review helpful? Yes 3
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Tweety912, Thank you for your very nice review of our hotel. We love to hear how our guests enjoy our clean suites and friendly staff. We also appreciate your commendations on our signature evening social hour featuring complimentary drinks and snacks. See you next time your house is rented and you want to experience Quality. More 

Alto, Michigan
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 24, 2014

What a surprise to check in and find that the hoyel lobby has a mini-bar set up and offers a happy hour with two free drinks per person til 7 pm. We stayed here to be with a family friend going into the military and were anxious about saying good bye on arrival. Hot breakfast was included. Wasn't the best... More 

Was this review helpful? Yes 3
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Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce, Lansing, MI 48917
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#2 Family Hotel in Lansing
#2 Business Hotel in Lansing

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