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All 23 Lansing hotels

Quality Suites Hotel

2.5 of 5 Hotel   |   901 Delta Commerce, Lansing, MI 48917
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89%
Ranked #2 of 23 hotels in Lansing
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
VinWo Boca Grande
  • Reviews (169)
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  • Room tips (28)
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169 people have reviewed this hotel

Traveler rating
    121
    31
    7
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    3
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48
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
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English first
Boca Grande
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Wanted a nice spot in Lansing for the night and Quality Suites delivered. Travis was great at check-in and I got there for the end of social hour which is a 2 hour period where hotel guests get 2 free drinks. Really awesome idea that I've never seen with tea and cookies but never with alcohol. The room I stayed... More

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Saginaw, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the best I have stayed in. I stay in many hotels over the year as a manufacturers Rep. I wish I had a hotel of this quality in my territory. The staff was excellent, as well as the breakfast.

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Detroit, Michigan
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While we stayed one night while passing through, this suite hotel is an obvious candidate for family gatherings with large, open lobbies with plenty of seating [one of the lobby atrium areas was set up with table rounds for a large group]. However, if you are not part of the gathering, the fact that many of the rooms open to... More

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Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fast reliable internet access. Great gym with modern equipment and free weights. Friendly, pleasant people. Airport transfers. 24 hour shop. All rooms are large and luxurious featuring a lounge, kitchenette and a large working desk. The only thing that was a disappointment was the breakfast. After 2 weeks away from home I really appreciated the warm welcome and great service... More

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Fantastic. We like it when our guests compare us to full-service hotels in major cities. And we are elated when we are ranked higher, even though our price is often hundreds of dollars less. Price is what you pay, but value is what you get. For you, it was our newly renovated fitness center, free shuttle, and excellent staff that... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 16, 2014

As my Fiance pointed out to me, if this hotel was any other hotel the review would have been written days ago and it wouldn't have been a good one... so let's get the bad out of the way, it's a little outdated and the rooms were a little grungy. There was a dead bug flattened on the wall and... More

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for your review of your stay with us. We are very pleased to hear that, "everyone was great" and to read your very nice comments on our breakfast. We agree that people make all the difference. We have corrected the issue in your room, and are thrilled that you will look for reasons to come back to Lansing... More

Okemos, Michigan
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 8, 2014

This is one of the nicest hotels I've stayed in ever. The front desk clerk truly welcomed me. Yes, my rate included parking my car for the entire two weeks of my vacation. Yes, I could get an airport shuttle at 6:00 on a Sunday morning, and yes, the coffee would be ready before that--and even some breakfast! My suite... More

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Barbara, Thank you so much for telling the millions of Trip Advisor users how great your experience was at our hotel. We focus daily on executing the small things, so it adds up to one big A+ rating - and that's exactly what you gave us here. When hotels combine value, with superb service and amenities as you described -... More

Dowling
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2014

I stayed at this hotel for a convention. They were great working out details with us and we received some good perks. Rooms are large with a suite room with 2nd TV, microwave and mini fridge. Inside courtyard area to eat and have cocktails .

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you so much for your great comments while you attended a convention here in Lansing. Our long term guests are very important to us, and it's great to hear that we exceeded your expectations with our unique atrium for dining and drinks. More

Ashland, Ohio
Top Contributor
89 reviews 89 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 11, 2014

Were very impressed with this hotel. Beautiful lobby/atrium area with lots of conversational seating zones -- even a gazebo. It's all the things you are looking for in a place to stay: friendly, helpful staff; good breakfast; quiet, clean, comfortable, spacious rooms in an excellent location. Only minor complaint was a slightly noisy heating unit as it switched on and... More

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

We couldn't be happier that you we're very impressed with us and that our hotel "has all the things you are looking for". Adding quiet, clean, comfortable and we've got the essence of hospitality delivered. Thank you and we will see you next time you are in Lansing. More

Paris, Canada
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 28, 2014

Clean, comfortable rooms with continental breakfast and free WiFi. Also a free cocktail and appetizers in the lounge. Friendly staff. What more do you want from a chain hotel? My only minor issue was the slightly noisy AC unit as it switched on and off.

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for applauding our complimentary cocktails and appetizers. Although there is a significant cost to do this 365 nights per year, this unique amenity generates guest loyalty, which is far more important than just guest satisfaction. Our "friendly staff" awaits your next visit. More

Detroit, MI
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2014

There is a reason they are a multiple Choice Hotels Platinum Award winner and most recently selected as the hotel of the year bearing the Quality nameplate. It is all true, from check in to check out they deliver the experience and hospitality to support the awards. They hotel is kept in pristine condition, the rooms are immaculate, the happy... More

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Couldn't feel any better than when a guest tells the world that we are "simply THE BEST". We are very proud of our Hotel of the Year Award and are thrilled that you feel that the hospitality we deliver supports the awards. We work very hard, every day, on the cleanliness and condition of this hotel and it's very rewarding... More

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Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce, Lansing, MI 48917
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing

44 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style
#1 Green Hotel in Lansing #2 Family Hotel in Lansing #3 Business Hotel in Lansing
Hotel Class
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 
Number of rooms
117

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