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Quality Suites Hotel

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901 Delta Commerce, Lansing, MI 48917
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Quality Suites Hotel
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Quality Suites Hotel
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210 reviews from our community

Traveler rating
    145
    43
    10
    9
    3
See reviews for
63
42
14
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (60)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (40)
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Kentucky USA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in a great location, easy to find, near Interstate and many restaurants. I was in Lansing visiting Michigan State University and this was only 15 mins away. The staff was very nice, and assisted us with information around the West Lansing area. Hotel was very clean. Full breakfast was included and very tasty. Saved us money! We... More 

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Colorado Springs, Colorado
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here two nights during our recent visit to Lansing. When I made the reservation, I thought the outside of the hotel looked dated but the rooms were actually just fine. We had a living room area with a sofa bed when entering the room. Then the room had two beds. There were two tv's, which was nice so... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed in Lansing for business after a long day of meetings. Checked into hotel and was promptly greeted and given key to room. The hotel is actually pretty massive for Lansing. Room was quite large and clean. Bed was comfortable and woke up next morning with a large breakfast. Very nice place. Only downside was air conditioner was quite loud.... More 

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Beverly Hills, Michigan
Top Contributor
144 reviews 144 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Was unable to stay at the Marriott downtown. I stopped in at the Quality Inn. The girl at the desk was very friendly and helpful. She was new so it took a bit to get things together. But I was happy to wait. The rooms and hallways were old and dated. The "courtyard" off of the pool area was very... More 

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Sierra Vista, Arizona
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was the first time I stayed at the Quality Suites in Lansing. The 2 rooms were a treat. The first room had a big screen tv, couch and chairs together with a desk for my computer. It had a fridge, small sink and long counter top, not to mention a microwave. the 2nd room had a king size bed... More 

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Dundas, Minnesota
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

What a great place! The two rooms were great since I was there two days and had time to kill. Staff was great, location is good, bed was comfy, fridge, microwave and sink were put to good use. There were a couple things: towels are thin and scratchy and the air conditioning was noisy...but closing the pocket door to the... More 

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Eau Claire, Wisconsin
Contributor
17 reviews 17 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You can't beat the price for a decent sized suite. The room was clean and tidy. Multiple outlets available for electronics. Breakfast was delicious. All staff was professional and friendly. My only complaint was that the heater in my room was loud. But other than that it was a perfect quiet stay. Would recommend to anybody visiting the area.

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Shannon, Thank you for recommending our hotel to anyone visiting this area. We agree that our large suites and unique hot breakfast creates an excellent value. We appreciate the nice comment that you found our team to be professional and friendly. More 

Holland, Michigan
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I attend a monthly ballroom dance in the Lansing area and have stayed at this hotel for eight years. Not only is it affordable, the rooms clean and well-appointed but the staff is over-the-top with efficiency and friendliness. Tom and JoJo in the kitchen and Travis and Tatum at the front desk as well as the rest... More 

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you PJAnkerman for your very nice review of the Quality Suites. It is my pleasure to read that Tom, JoJo, Travis, and Tatum are efficient and friendly and that you "couldn't imagine staying anywhere else" Awesome, and thank you for recommending us! More 

Sterling Heights, Michigan
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2015

Thank You to the staff at Quality Suites in Lansing!!! Spend two nights there for Shutocon and everything was great! Comfortable room, excellent breakfast (eggs, bacon, sausage-YUM), and transportation to and from the event! Very pleasant desk staff and shuttle drivers! If we go again next year, I'll be back!

Was this review helpful? Yes 1
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you Linda for your compliments on our shuttle transportation to and from the Convention Center. This is a service that we are happy to provide as we know it takes parking and aggravation away from you. See you next year for ShutoCon. More 

Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2015

We stopped in to visit a convention over the weekend (Shutocon), and we were incredibly impressed with the high level of hospitality and service provided us. Employees were courteous and refreshingly polite our entire trip, from checkout to dealing with noise complaints. They were even accommodating to the convention, offering us shuttles to the Lansing Center. And I can't say... More 

Was this review helpful? Yes 3
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you William for your excellent review of our hotel. It is very rewarding for me to hear that you were "incredibly impressed with the high level of hospitality and service". Thank you also for your nice comments about Tom, our breakfast chef, who has the ability to make you "forget that it is 7a.m." See you next year for... More 

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