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Quality Suites Hotel

2.5 of 5 901 Delta Commerce, Lansing, MI 48917
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Certificate of Excellence 2014
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Quality Suites Hotel
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Quality Suites Hotel
Quality Suites Hotel
Quality Suites Hotel
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194 reviews from our community

Traveler rating
    135
    38
    9
    9
    3
See reviews for
59
39
14
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (194)
  • Mar-May only
    (48)
  • Jun-Aug only
    (59)
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    (51)
  • Dec-Feb only
    (36)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

I am on the road a lot, spending a lot of time in hotels... I coach a youth hockey team and we travel our fair share. The service provided was the BEST I have ever had... The staff was so polite, and professional I only wish all the places we went would be the same. If we ever come back... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Our hockey team just stayed this past weekend at this hotel and I cannot tell you what excellent service that we got from ALL of the staff that worked there. As soon as you checked in you were greeted by a friendly staff. Rooms are very clean and spacious. The breakfast staff is outstanding. They will do whatever you want... More 

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Kalamazoo, Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This place was so nice in all other respects, I hate not giving the best rating, but the heating unit in our room was so loud and came on and off all night it was miserable. I was barely able to sleep at all. Otherwise, it was perfect. We had an inclusive vacation that only flew from Lansing and due... More 

Was this review helpful? Yes
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear James C, I apologize that you experienced a bad heating unit in your room but was thrilled to hear that our hotel was so nice in all other respects. We pride ourselves on our signature hot breakfast beginning at 4:30a.m. and we are happy you found it so enjoyable. Thank you also for your kind comments on our location,... More 

Kalamazoo, MI
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 26, 2014

We have stayed at this hotel several times. If you need a little more space and kitchen facilities, it is a very good bargain. The decor is a little dated but always seems clean. The breakfast is so much better than other hotel options. The cocktail hour is a nice treat. WiFi is spotty and constantly kicks you off. This... More 

Was this review helpful? Yes 1
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

We sincerely apologize for the lack of hot water you experienced during your stay with us. Unfortunately, an electrical outtage caused our boiler to shut down at 3a.m. and left hotel with cold water until the repairs were made later that day. We should have done a better job managing the crisis and making amends to all of the guests... More 

Victoria, Texas
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2014

Our house is rented and so we stay at Quality Suites in Lansing while visiting friends and relatives in the area. Rooms are clean and employees are friendly. They have a great breakfast and evening drinks. Give it a try am sure you will be pleased

Was this review helpful? Yes 3
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Tweety912, Thank you for your very nice review of our hotel. We love to hear how our guests enjoy our clean suites and friendly staff. We also appreciate your commendations on our signature evening social hour featuring complimentary drinks and snacks. See you next time your house is rented and you want to experience Quality. More 

Alto, Michigan
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 24, 2014

What a surprise to check in and find that the hoyel lobby has a mini-bar set up and offers a happy hour with two free drinks per person til 7 pm. We stayed here to be with a family friend going into the military and were anxious about saying good bye on arrival. Hot breakfast was included. Wasn't the best... More 

Was this review helpful? Yes 3
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 23, 2014

We've used this hotel multiple times now as we travel back and forth from Ontario to IL. It's a bit more costly than our usual stops but the beds are great, the free evening snack and drinks perfect and the suites just right for us and our two Westies. Love getting a room right off the dining area since it... More 

Was this review helpful? Yes 3
ARLINGTON
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 20, 2014

Decided to stay here since I had family staying here as well. Love the idea of all suites, makes sitting around visiting much nicer than having to sit on a bed. Each room has a living area, kitchenette, office area, and separate bedroom. The rooms are very large, I had a second floor king room which was more than enough.... More 

Was this review helpful? Yes 3
Romulus, Michigan
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 19, 2014

We were plesently suprised with this hotel consideriung how close it was to everything. The rooms were spacious and clean. The staff were very friendly and helpful. Even with the large convention crowd, there were no noise issues and the breakfast line moved quickly :) We hope to stay here every year for ShutoCon

Was this review helpful? Yes 2
Rochester Hills, Michigan, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

Wedding weekend - many family members stayed 1-2 nights for our family wedding and the service and staff were very accommodating! We were provided a shuttle to/from the venue; they assisted with distributing the welcome bags from the bride/groom; and went beyond expectations to help us serve a special Polish (Poprawiny) brunch on Sunday. Mike drove well over an hour... More 

Was this review helpful? Yes 2
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you so much for your wonderful review of our hotel. It was a pleasure to host your family on this important weekend. Yes, we worked hard to get your private brunch just right, and it pays off when you let us know how much it means to you. Please let us know whenever you, or any friends/family are in... More 

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Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce, Lansing, MI 48917
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#3 Family Hotel in Lansing
#5 Business Hotel in Lansing

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