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All 23 Lansing hotels

Quality Suites Hotel

2.5 of 5 Hotel   |   901 Delta Commerce, Lansing, MI 48917
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Ranked #2 of 23 hotels in Lansing
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
Amy K Saint Louis, Missouri
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180 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

Stayed here last night because TripAdvisor gave it a 4 star. Unfortunately the rooms had a smell, the beds were soft and lumpy, the pillows felt like lumpy rocks, the A/C unit comes on like a small aircraft is landing in your room and we can hear the neighbors tv and conversation at 1 am. Needless to say it's not... More

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Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stay here every time we come up to michigan. ( several times a year) The rooms are spacious and clean but could use some updating. The complimentary cocktail hour is a great way to spend the afternoon. The best part is breakfast in the morning, just like you'd make at home. No fake eggs here. Tom... More

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11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Third stay at the Quality Suites Lansing - no reason to stay anywhere else. Price is good, rooms are clean and the breakfast is the best hotel breakfast anywhere. We have stayed here coming or going to northern Michigan each of the last three years - consistently clean and did I mention the breakfast!

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Springfield, Illinois, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything at this hotel is outstanding. The staff is friendly and helpful. The rooms are spacious and clean. The food at the Hot made to order breakfast was great - (yum, yum). Our week-end was wonderful. If you need to stay in Lansing, pick this hotel!

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Mt. Prospect
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very helpful staff. Large rooms for the price, but need some updating. The room cam with free continental breakfast, and a hot breakfast could be added for $4. The bed was not very comfortable, and the pillows were small. It did not make for a good night's sleep. Overall, an average stay.

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for five nights and had eight rooms. From my first contact with the hotel Aimee was wonderful and professional. We were offered a great competitive rate. Upon arrival we were in our rooms in under five minutes which is amazingly quick for eight rooms. The rooms were GREAT. Breakfast with Tom and Jojo could not have been better.... More

Was this review helpful? Yes 1
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed the night alone the night before a big exam. After seeing the location of my room outside the elevator I was worried it would be noisy. I was pleasantly surprised at how quiet my room was. Bit was clean, comfortable and check-in and checkout were a breeze. Cocktail hour and included breakfast were a nice bonus.

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

We are thrilled to hear that you enjoyed our happy hour and top-rated breakfast. These are two of our signature amenities that other hotels either don't have, or don't do them as well as we do. Thanks again and see you next time. More

Jackson, Michigan
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband & I stayed here after a wedding we went to. We got a great discount for the wedding group & the hotel provided a shuttle to & from the reception. The room was beautiful & comfortable. The staff was amazingly friendly, check in & check out was a breeze & they made sure we were fully aware of... More

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

It's great to hear that your stay was so "Perfect", you had to say it three times. As you experienced, we specialize in delighting wedding guests. Our exclusive shuttle buses and vans can move up to 50 guests at once so that wedding guests don't have to drive after a reception. We're thrilled that you appreciated this signature amenity. Thank... More

Lawrence, Massachusetts
1 review
4 of 5 stars Reviewed 5 weeks ago

We made the reservation while on the road, arrived at 10 p.m. and left by 8:30 a.m. We were delighted with the set up of the room, having 2 adults and one child. The hotel appeared pretty full by the amount of the cars in the parking lot, but we had a quiet stay. The only noise was the air... More

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for telling the world that we are "A Great Place to Stay". Our two-room suites are ideal for families and are 50% larger than many standard hotel rooms. We also appreciate your kind comments on the fresh cut fruit on our breakfast buffet - a touch exclusive to the Lansing Quality Suites. See you next time. More

New York City, New York
2 reviews
5 of 5 stars Reviewed July 27, 2014

Was in town for a curling tournament - the place was great! Room was clean and comfortable. Staff was helpful with laundry. And of course, how can I forget Tom at breakfast. He cooked up some really tasty stuff. On top of that, he was just a really good guy to talk to. Tom was so enthusiastic about the event... More

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QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you John for your great review of our hotel. We take a sincere interest in the events that our guests attend in Lansing, and we have even been known to show up at them. It's a liitle thing that means the world to our guests. Your comment that "our suites are clean and comfortable" validates the hard work of... More

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Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce, Lansing, MI 48917
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style
#1 Green Hotel in Lansing #2 Family Hotel in Lansing #3 Business Hotel in Lansing
Hotel Class
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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